Post on 05-Apr-2018
8/2/2019 koskualitiutm
1/8
BORANG PENGESAHAN STATUS TESIS
JUDUL : FAKTOR-FAKTOR YANG MEMPENGARUBI KOS 1CUALITI DAN
KESANNYA TERHADAP PRODUKTIVITI: ANALISA DATA
PERSEPSI INDUSTRI PEMBUATAN DI MALAYSIA
SESI PENGAJIAN 1 2005/2006
OR MARIANI BINTI ENGICU ROSLY
PSM/Sarjana/Doktor Falsafah)* disimpan di Perpustakaan Universiti Teknologi Malaysia dengan syarat-syarat kegu
h hak milik Universiti Teknologi Malaysia.
Teknologi Malaysia dibenarkan membuat salinan untuk tujuan pengajian sahaja.
kan membuat salinan tesis ini sebagai bahan pertukaran di antara institusi pengajian tinggi.)
SULIT(Mengandungi maklumat yang benilarjah keselamatan atau
kepentingan Malaysia seperti yang termaktub di dalam AKTA RAHSIA RASM1 1972)
TE(Mengandungi maklumat TERHAD yang telah ditentukan olehorganisasi/badan di mana penyelidilcan dijalankan)
TIDAK TERHAD
-
Disahkan oleh-Y
(TANDATANGAN PENULIS)
a. Seberane Tugs Chik Bali. 21200 Kuala TerenEnainu TereoRganu,
5
(TANDATANGAN PENYELIA)
En. Azian Bin Mohd. Zak',Naina Penyelia
Tarikh: 22 November 2005
PSZ 19:16 (Pind.1/97)
UNIVERSITI TEKNOLOGI MALAYSIA
CATATAN * Potong yang tidak berkenaan.** Aka tesis ini SULIT atau TERI1AD, sila lampirkan surat daripada pibak berkuasaforganisasi berkenaan
dengan menyatakan sekali sebab dan tempoh tesis ini perlu dikelaskan sebagai SULIT atau TERHAD.
Tesis dimaksudkan sebagai tesis bagi lja.rah Doktor Falsafah dan Sarjana secara pcnyelithlan, atau
disertaibagi pengajian secara kerja kursus dan penyadikan, atau Laporan Pmjek Sarjana Muda (PSM).
8/2/2019 koskualitiutm
2/8
OKTOBER 2005
I 0 4 g bSo
FAKTOR-FAKTOR YANG MEMPENGARUHI KOS KUALITI DAN KESANNYATERHADAP PRODUKTIVITI: ANALISA DATA PERSEPSI INDUSTRI
PEMBUATAN DI MALAYSIA
ENGKU NOOR MARIANI BINTI ENGKU ROSLY
x .
Laporan ini dikemukakan
sebagai memenuhi sebahagian daripada syarat penganugerahan
Ijazah Sarjana Muda Sains (Komputer)
Fakulti Sains Komputer dan Sistem Maldumat
Universiti. Teknologi Malaysia
8/2/2019 koskualitiutm
3/8
viABSTRACT
Quality costs are usually used to measuring performance in manufacturingorganization. Quality costs are an important to improve productivity. Many factors about
its effectiveness have been questioned. Questionnaire has been distributed to find out
assessment and perception from 4 categories in industrial manufacturing towards
certificate quality costs. This project use some statistical method like Gamma which
generated by statistical software namely SPSS 10.0 for Windows. One of the methods is
descriptive statistic, specifically bar chart was used tofelarify the findings graphically.
While, Gamma correlation method has been used to identify main factors that afflicted
the effectiveness of quality costs. There is also a study about the differences between
assessments from each industrial category to those factors. Finally, it is hoped that the
findings will be the knowledge, depicted and encouraged organization to continue
adapting certificate of quality costs to improve productivity.
8/2/2019 koskualitiutm
4/8
RUJUICAN
1. A.G Robertson (1971), Quality Control and Reliability,
First published in Great Britian.
2. Norbert Lioyd Enrick, PhD (1972), Quality Control And
Reliability Sixth Edition, Industrial Press Inc, New York,
N.Y.
3. Dale H. Besterfield, Ph.D, P.E (1979,1986), Quality Control
Second Edition, Englewood Cliffs, New Jersey 07632.
4. Zulaifah Omar dan Maisom Abdullah (January 2000),
Working Paper 18.2000 Pattern of Total Factor
Productivity (TFP) Growth in Malaysian
Manufacturing Industries (1985 - 1995), Fachlty of
Economics and Management, UPM.
5. Andrew F.Grimm,Editor (1987), Quality Costs: Idea &
Applications,Volume 1, ASQC Quality Costs Committee.
6. William A.Golomski, Victor R. Dingus 41988), A Qualityrevolution in
manufacturing, Institute of IndustrialEn ineers.
7. P. Cielo (1988), Optical Teihniques for Industry,
8/2/2019 koskualitiutm
5/8
Academic Press.
8. William 0. Winchell (1989 IEEE), How To Start Quality Cost
Effort, Alfred University, Alfred, N.Y. 14802.
8/2/2019 koskualitiutm
6/8
6
9. William J. Grunenwald (1989 IEEE), Cost Of Quality As A
Baseline For Total Quality Management (TQM)
Implementation, ADM Consultants, Incorporated, Fairborn,
Ohio.
10.David Bain (1989 IEEE), The Real Value of the Cost of
Quality, Wallance and Company.
11.Tan Sri Data' Seri Ahmad Sarji Bin Abdul Haraid (1991),
Panduan Mengenai Peningkatan Produktiviti, Lampiran
kepada Pekeliling Kemajuan Pentadbiran Awam.
12.Hussein Naguib (1992 IEEE), The Implementation of
Total Quality Management in a Semiconductor
Manufacturing Operation, Xerox Microelectronics
Center, 2383 Utah Avenue, ESM2-045, El-Segundo, CA
90245.
13.John D. Hromi (1995), The Best on Quality, Volume 5,ASQC Membership.
14.Hradesky, John L (1995), Total Quality Management
handbook, R.R Donnelly and Son Company.
15.L.Leslie Gardner et. al. (1995)., Using Simulation to Assess
Costs of Quality, Winter Simulation Conference.
16.Mohd Zaid Yusof (1996), Teknologi Industri kawalan Mutu
dan PeiMilan, Dewan Bahasa dan Pustaka,Kuala Lumpur.
8/2/2019 koskualitiutm
7/8
717.Hinton, P.R, (1996), Statistical Explained, Routledge.
18.Marketing Department (1996), SPSS Base 10.0 User'sGuide, SPSS inc.
8/2/2019 koskualitiutm
8/8
8
19.Martin Oppermann et.al. (2001 MEE), Optimization of
Inspection Strategies by Use of Quality Cost Models
and SPC, Dresden University of Technology.
20.R. Lamedica (2001 IEEE), A Survay on Power Quality
Cost In Industrial Customers, University of Rome, Italy.
21.Azlan Mohd. Zain (2002), Modul dan Pembelajaran
Kawalan Kualiti (SCO 4503), FSKSM, UTM.
22.Martin Oppermann et.al. (OCTOBER 2003), New) Quality
Cost Models to Optimize Inspection Strategies, IEEE
Transantions on Electronics Packaging Manufacturing.
23.Nurulhuda Firdaus Mohd Azmi, Roselina Sallehuddin, (2004),
Modul dan Pembelajaran Penganalisaan Data
Berstatistik (SCO 4553), FSKSM, UTM.
24.Universiti Teknologi Malaysia (2004), Panduan Menulis Tesis
UTM, Penerbit UTM Skudai, Johor Darn! Takzim.
25.Training Department SPSS, Statistical Analysis UsingSPSS, SPSS inc.
26.Dominic P. Frazzoni, Thermoformed Transportation
Shipping Systems,The Fabri-Form Company.
http://et.al/http://et.al/