HAMDY HABIB

E_MAIL :hhm22780@gmail.com Mob. No.: 00966562766808

Curriculum Vitae

Objective:Seeking a position in a business community in a well-established company that provides a motivating environment as well as an opportunity for career advancement in order to enhance my skills and properly utilize my qualifications.

ABOUT ME Efficient, highly organized with strong and an attractive personality.Self-motivated, detailed, oriented person and has an ability to persuade others easily and can organize a heavy workload, with ability to prioritize/handle multiple tasks Working effectively both within a team and individually.Ability to manage multiple tasks Ability to meet deadlines

PROFESSIONAL EXPERIENCE

At present time : Kudu Corporate Saudi Arabia. (MARKETING SENIOR SUPERVISOR) from 2009 till now

Responsible forResearch to identify clients, sector opportunities and competition.Coordinate events including meetings, speaking engagements, seminars, trade shows and exhibits.Develop corporate communications plan and strategy for uniformity in message, including templates, tag lines, and logo usage.Implements marketing and public relations programs that enhance customer loyalty.Update all reports: CAR, Sales, CCT, Sales Mix, and Segments & Transactions performance.Designs and implements plans to market events and products.Maintains database of media contacts.Writes and distributes press releases and produces media kits.Initiates media opportunities.Co-ordinates with Web developer/ designer on different projects.Updates the monthly marketing budget.Coordinates with agency and other suppliers to ensure brand guidelines are met.Follow up on campaign executions according to plan deadlines.Regular store visits with verified analysis and documented reports.Coordinate with regional marketing supervisors.

Kentucky Fried Chicken - Americana - Saudi Arabia. (CALL CENTER SUPERVISOR) from 2004 to 2008 Responsible for Ensuring their productivity and quality objectives to the satisfaction of customers. Training the call center staff according to the set plans. Performing all required call center paper works by MS Office. Providing scheduling of the entire operation. Training and supervising of 50 agents according to cc standard. Handling customer enquiries and complaints.

Consumer Finance - City Bank (DIRECT SALES EXECUTIVE) From 2003 to 2004

Responsible for

Achieving the sales target according to the set plans.

Building strong relationship with company clients.

Dealing with different customers.

Le Meridian Hotel - Room Division (Order Taker) from 2002 to 2003

Responsible forDealing with all customers enquiries by telephone.Handling all customer complaints.

EDUCATION

Faculty of Tourism and Hotels Management graduated 2003.English language courses MODLI in Cairo.

COMPUTER SKILLS

Excellent of Microsoft Word, Excel, Access, PowerPoint, and Internet Skills

Good Oracle system user.

LANGUAGES SKILLS

Native speaking of Arabic.

Extremely good in English (Reading, writing and speaking).

TRAINING & AWARDS

Modern Marketing Management. (SAC Training & Consulting).

Leadership & Managerial Skills. (Alliance-Human performance development).

Key Performance Indicators. (Alliance-Human performance development).

Food Safety Management System-ISO 22000:2005. (Alliance-Human performance development).

Seven Thinking Hats Program. (Alliance-Human performance development).

Team Work and Communication Skills. (Alliance-Human performance development).

Handling customer complaints course. (Americana-Saudi Arabia).

Fish Philosophy. (Americana-Saudi Arabia).

How We Work Together Course. (Americana-Saudi Arabia).

Leading a Shift course. (Americana-Saudi Arabia).

Customer maniac course. (Americana-Saudi Arabia).

Communication Skills course. (Americana-Saudi Arabia).

CERTIFICATES

All Training courses at Alliance are certified.

Customer Maniac (Americana - Saudi Arabia).

Call Center Modules (Americana - Saudi Arabia).

Supervisory Skills (Americana - Saudi Arabia).

PERSONAL INFORMATION

Nationality : Egyptian

Religion : Muslim

Date Of Birth: 22 of JULY 1980

Marital Status : Married

Military : Exempted

Passport Number : A00683332

Iqamah No. : 2271744332