Pelaksanaan Kerajaan Elektronik Malaysia -...

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Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Pelaksanaan Pelaksanaan Kerajaan Kerajaan Elektronik Elektronik Malaysia Malaysia Oleh: Unit Latihan EG dan Pengurusan

Transcript of Pelaksanaan Kerajaan Elektronik Malaysia -...

Page 1: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

PelaksanaanPelaksanaanKerajaanKerajaan ElektronikElektronik

MalaysiaMalaysia

Oleh: Unit Latihan EG dan Pengurusan

Page 2: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

OBJEKTIF• Memberi Kesedaran dan Kefahaman

Kepada Konsep-Konsep KerajaanElektronik (EG) dan Peranannya DalamKoridor Raya Multimedia (MSC)

• Memberi Pendedahan Kepada Isu-Isu danCabaran serta Faktor-Faktor KejayaanKritikal Dalam Melaksanakan KerajaanElektronik (EG) Di Malaysia

Page 3: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

• Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana KerajaanElektronik

• Projek-projek Perintis KerajaanElektronik

• Isu Dan Cabaran• Faktor Kejayaan Genting (Critical

Success Factors)

Page 4: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

MULTIMEDIA• Teknologi Multimedia

– Integrasi keupayaan video dan audio di dalamPC

– Integrasi teks, grafik dan imej

• Sistem Multimedia– Aplikasi seperti persembahan, kiosk, latihan

dan persidangan video

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

KORIDOR RAYA MULTIMEDIA(Multimedia Super Corridor)

• 15 km x 50 km bermula dari KLCC ke KLIA

• Undang-undangsiber

• Infrastruktur bertarafdunia (2.5 – 10 Gbskelajuan rangkaianmultimedia)

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

OBJEKTIF MSC• Mencapai Wawasan 2020 dengan merangsang

pertumbuhan produktiviti (productivity-led)

• Untuk melonjakkan Malaysia sebagai pemimpindalam Era Maklumat dengan menarik danmembangunkan syarikat bertaraf dunia melalui“perkongsian pintar” (smart partnerships)

• Untuk membangunkan jambatan global di antaraMalaysia dan bandaraya pintar bagi kepentinganbersama (global bridges)

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

WAWASAN 2020

Source: EPU; IMF; World Bank; McKinsey analysis

16

14

12

10

8

6

4

2

0

PotensiPendekatanEra Maklumat

KeperluanWawasan 2020

PendekatanPerindustrianSemasa

1992 1996 2000 2004 2008 20202012 2016

Potensi Pendapatan Per Kapita KDNK Dalam 1992 US$ ribu

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

7 APLIKASI PERDANA MSC(FLAGSHIPS)

Worldwide Manufacturing Web 5. R&D Cluster

1. ElectronicGovernment 2. Multipurpose

Smart Card

BorderlessMarketing

3. SmartSchool

4. Telehealth

MSC6. E-BUSINESS

7. TechnopreneurDevelopment

Page 9: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

MULTIPURPOSE CARD(KAD PELBAGAI GUNA)

• Sebagai Kad Kredit danDompet Elektronik(electronic purse)

• Juga mengandungimaklumat lain sepertiNo. Polisi Insuran & Kesihatan

Page 10: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

SMART SCHOOLS (SEKOLAH BISTARI)

• Semua sekolah mempunyai kemudahanInternet

• Setiap sekolah mempunyai makmalkomputer

• Kementerian Pendidikan akanmenyediakan garispanduan untukkurikulum baru dan membangunkankandungan aplikasi pembelajaran

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

TELEHEALTH(TELEPERUBATAN)

Mempastikan MSC dijadikanpusat serantau untukteleperubatan yang membolehkan semua pesakitdan pakar perubatanmendapatkan perkhidmatanperunding virtual (maya) melalui kemudahanmultimedia

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

R & D CLUSTER(KELOMPOK R & D)

Pusat R & D akan dibangunkan di MSC untuk mendapatkan peluang kerjasamadengan pusat-pusat lain di dunia dalambidang kejuruteraan, pembinaan dan kerja-kerja rekabentuk

Page 13: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

WEB PENGILANGAN GLOBAL & PUSAT PEMASARAN TANPA

SEMPADANWorldwide Manufacturing Web

Pengilang bolehmenubuhkan bantuanhub serantau untukmenyelaras secara jauhoperasi yang dilaksanakan di negara-negara lain

Borderless Marketing Center MSC menjadi tapak bagi syarikatuntuk melancarkan electronic commerce

E-Business

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

ELECTRONIC GOVERNMENT (KERAJAAN ELEKTRONIK)

• Jabatan Kerajaan akan berfungsi secara atas-talian (on-line)

• Banyak perkhidmatan dan perhubungan akandibuat secara elektronik

• Semua pertanyaan, permohonan danpembaharuan lesen dilaksanakan di kiosk ataumelalui Internet

Page 15: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

•Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana Kerajaan Elektronik

•Projek-projek Perintis Kerajaan Elektronik•Isu Dan Cabaran•Faktor Kejayaan Genting (Critical Success Factors)

KANDUNGAN

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Key Challenges

•Information Privacy & Security•Reengineering and Streamlining of

Current Processes and Procedures•Managing Diverse Technologies &

Obsolescence•Integration & Interoperability of EG with

other Flagship Applications & Legacy Systems•Human Resource Implication• Education, training & Accessibility

Page 17: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Key Challenges • Change Management

• Funding

Outright Purchase (OP)

Build Operate Own (BOO)

Build Operate Transfer (BOT)

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

•Projek-projek Perintis Kerajaan Elektronik•Cabaran-cabaran Utama•Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana Kerajaan Elektronik

•Faktor Kejayaan Genting (Critical Success Factors)

KANDUNGAN

Page 19: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

FaktorKejayaanGenting

Administrative Mechanism

Legal Framework

Telecommunications Infrastructure

Other Initiatives

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

AdministrativeMechanisms

• MSC Implementation Council Meeting (ICM)

• International Advisory Panel (IAP)

• Flagship Coordination Committee (FCC)

• eGovernmentSteering Committee (EGSC)

• Government IT and Internet Committee (GITIC)

• CIOs

ICM(chaired by

PM)IAP

FCC(chaired by MDC/KSN

EGSC(chaired by

KSN

EG ProjectSteering Committee(chaired by the Head

ofLead Agency)

CIO(appointed at each

Govt. Agency)

GITIC(chaired by

KSN

MAMPU

(as Secretariat)

Flagship Steering Committees

Page 21: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Legal FrameworkLegal FrameworkCYBER LAWS STATUS

Telemedicine Act 1997

Digital Signature Act 1997Amendments to the Copyright Act 1987

Computer Crimes Act 1997

Communications &Multimedia Act 1998Data Protection Law

Enforced 1st Oct. 1998. Controller of Certification Authority appointed

Enforced 1st April 1999 Commission - appointed 1st Nov. 1998

Passed by Parliament - 1997Yet to be enforced

In the process of being drafted

Enforced 1st April 1999

Enforced 1st June 2000

Intellectual Property Law Electronic Government Activities Act (EGAA)Electronic Transactions Act (ETA)

Page 22: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Telecommunication InfrastructureTelecommunication Infrastructure

PutrajayaCampusNetwork

Prime Minister’s Residence

Palace of Justice

Page 23: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Network Management

• EG*Net & PutrajayaCampus Network (PCN) EG*Net

Nationwide Network

InternetGateway

ProcurementServiceProviderGateway

Procurement Service Provider

GatewayProvider

ServiceProviders

FinancialInstitutions

GatewayProviderGateway

Internet InternetGateway

GovernmentSites

GovernmentSites

GovernmentSites Government

Sites

EG Applications(eServices, eProcurement,

GOE, HRMIS, PMS, ELX)

PutrajayaCampusNetwork

Putrajaya-EG*NetLink

Page 24: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

What is the Putrajaya Campus Network (PCN)?What is the Putrajaya Campus Network (PCN)?

• It is an exclusive and secure network infrastructure provided to all Government agencies in Putrajaya.

• Within PCN, Government agencies are provided with a common network for LAN connectivity and gateway access to the Internet and EG*Net.

• PCN has a Single Gateway, Single Provider WAN policy

Page 25: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Precinct 1

Precinct 2

Precinct 3Precinct 4

* Estimates Based On Planning Projections

Since 1999, PCN is Constantly ExpandingSince 1999, PCN is Constantly Expanding……

1999 2000-2003 2004 2005 OnwardsNo. Agencies 22 59 71

26,0002,200

113No. Users 4,225 15,387 42,000*No. Network Switches

387 1,045 3,245*

Page 26: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

E-Government - Accountant General Integration (EG-AG)

Shared Services Outfit (SSO)• Enterprise Systems Management• EG Helpdesk• Common Data Centre• Network Management

Digital Certificate

Related ERelated E--Government InitiativesGovernment Initiatives

Page 27: Pelaksanaan Kerajaan Elektronik Malaysia - isac.intan.myisac.intan.my/isac/PelaksanaanKerajaanElektronik.pdf · CYBER LAWS STATUS Telemedicine Act ... Intellectual Property Law Electronic

Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

Lain-LainInisiatif

• eGovernment - Accountant General Integration (EG-AG)

E -S e r v i c e s

E P

P M S

H R M I S

B A S

P A Y

M E P S

P T J

S P K B

FEP

L e g e n d

I n t e r f a c e m e s s a g e s

E G * N e t

A G O / S A D

E F TI B / S P K BG a t e w a y

I B A p p l i c a t i o n

F E P F r o n t - e n d P r o c e s s o rE F T E l e c t r o n i c F u n d T r a n s f e rM E P S M a l a y s i a n E l e c t r o n i c P a y m e n t S y s t e m s

• Security • Identification & Authentication• Network security• Public Key Infrastructure (PKI)

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

SOALAN?

www.intanbk.intan.my

[email protected]

www.mdc.com.my

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

RUMUSAN• 7 APLIKASI PERDANA MSC (Flagships)

EG, Multipurpose Card, Smart School, Telehealth, R&D Cluster, E-Business danTechnopreneur development

• 7 PROJEK PERINTIS EGE-Services, E-Procurement, GOE, HRMIS, PMS, ELX dan E-Syariah

• ISU, CABARAN dan FAKTOR KEJAYAAN GENTING

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Institut Tadbiran Awam Negara (INTAN)National Institute of Public Administration

TERIMA KASIH