DESCRIBING PEOPLE

EXPRESSIONS OF THANKING AND ITS RESPONSES

Rafi Diah Rahmawati

125300130

Andra: Good morning, sir.

Officer: Good morning, what can I do for you, sir?

Andra: I want to check whether my mail from America has come or not.

Its very important for me.

Officer: Ok. Let me check it first. You can wait in the waiting room. I will

call you later.

(After a few minutes later)

Officer: Here is your mail. It came 2 weeks ago. We are really sorry not to

deliver it directly.

Andra: Yup. Thank you, but I hope you all serve the customer better for

next time.

Officer: Yes sir. Thank you very much for your advice.

Andra: Its my pleasure.

Thank You