RANCANGAN PENGAJARAN - Web viewThe role of personalities. Anxiety, culture, gender etc....
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COURSE OUTLINE Department of Human Resource , Faculty of Management and Human Resource Development Page : 1out of 7 Name dan CourseCode: Effective Communication ( UHAS 2052) Total Lecture Hours : 28 Semester: 3 Session : 2013/2014 Lecturer Room Number Telephone E-mail : Siti Rokiah Siwok (Mrs; Hjh) T08-2-13(east wing), UTM Skudai. 013-7920045; 019-7570045(with whatsapp) [email protected] ; [email protected] Course Synopsis : This course will provide opportunities for students to learn the theories and practice of effective communication. Emphasis will be on the meaning of communication, its process and the skills needed for the communication to be effective in various situations. The skills that will be highlighted in this course are listening skills, the use of appropriate verbal and non-verbal communication, intrapersonal communication, interpersonal communication, small group communication, public communication and intercultural communication. COURSE LEARNING OUTCOMES At the end of the course, students will be able to : No. Course Learning Outcomes Taxonomy (C, P, A) Assessment Method CO1 Explain how to communicate effectively at an interpersonal level, within a small group, to the public and at intercultural level. C4, P2, A2 Tests, assignments, group project and final examination
Transcript of RANCANGAN PENGAJARAN - Web viewThe role of personalities. Anxiety, culture, gender etc....
COURSE OUTLINE
Department of Human Resource ,Faculty of Management and Human Resource Development
Page : 1out of 5
Name dan CourseCode: Effective Communication ( UHAS 2052)Total Lecture Hours : 28
Semester: 3Session : 2013/2014
LecturerRoom NumberTelephoneE-mail
: Siti Rokiah Siwok (Mrs; Hjh)T08-2-13(east wing), UTM Skudai.013-7920045; 019-7570045(with whatsapp)[email protected]; [email protected]
Course Synopsis : This course will provide opportunities for students to learn the theories and practice of effective communication. Emphasis will be on the meaning of communication, its process and the skills needed for the communication to be effective in various situations. The skills that will be highlighted in this course are listening skills, the use of appropriate verbal and non-verbal communication, intrapersonal communication, interpersonal communication, small group communication, public communication and intercultural communication.
COURSE LEARNING OUTCOMES
At the end of the course, students will be able to :
No. Course Learning Outcomes Taxonomy(C, P, A)
Assessment Method
CO1Explain how to communicate effectively at an interpersonal level, within a small group, to the public and at intercultural level. C4, P2, A2
Tests, assignments, group project and final examination
CO2 Apply effective communication methods through group discussions. C3, P3, A2 Group project and
presentation
CO3 Demonstrate communication competence through integration of knowledge, motivation and skills, within various contexts, such as interpersonal, group, public and intercultural.
P4, A3Tests, assignments, group project and final examination
COURSE OUTLINE
Department of Human Resource ,Faculty of Management and Human Resource Development
Page : 2out of 5
Name dan CourseCode: Effective Communication ( UHAS 2052)Total Lecture Hours : 28
Semester: 3Session : 2013/2014
STUDENTS’ LEARNING HOURS
Learning Activities Students’ Study Hours
1. Face to face learning
i. Lectures ii. Activities
iii. Presentations
28
2. Self-Study
a. Non face-to-face learning 18
b. Revision 14
c. Discussion 8
d. Information seeking 8
3. Formal Evaluation
a. Tests and quizzes 2
b. Final Examination 2
Total Learning Hours 80
LEARNING APPROACHES
Lectures and class activities, group discussion, self-study, individual assignment, group assignment and presentation.
WEEKLY SCHEDULE
18th July 2014 Introduction to Communication Definitions and meanings Functions of communication
COURSE OUTLINE
Department of Human Resource ,Faculty of Management and Human Resource Development
Page : 3out of 5
Name dan CourseCode: Effective Communication ( UHAS 2052)Total Lecture Hours : 28
Semester: 3Session : 2013/2014
19th July The process of Communication Elements in Communication Principles of Communication
19th July The Self and Communication Intrapersonal Communication The role of self-concept Awareness Self-fulfilling prophecies and impression management Motivation and communication
Perception and Communication
Understanding perception The Nature of Perception Perceptual Differences Improving perception competencies and perception checking
19thJuly Listening Skills Listening vs hearing The process of listening Challenges to effective listening Effective listening
2nd August TEST 1
Verbal Communication Challenges to effective verbal communication Effective usage of language
2nd August Non-verbal Communication Types of non-verbal communication
Proxemics Kinesics Paralingual Chronemics Articfactual
16th August TEST 2
COURSE OUTLINE
Department of Human Resource ,Faculty of Management and Human Resource Development
Page : 4out of 5
Name dan CourseCode: Effective Communication ( UHAS 2052)Total Lecture Hours : 28
Semester: 3Session : 2013/2014
Interpersonal Communication (1) Definitions of interpersonal communication The process of interpersonal communication Effective Interpersonal Communication
16th August Interpersonal Communication (2) The role of personalities Anxiety, culture, gender etc Assertiveness
2ndAugust Small Group Communication (1) Definitions of a group Types and roles of groups Characteristics of small groups Characteristics of an effective group
2ndAugust Small Group Communication (2) Members’ roles Leadership in group Decision making and problem solving Conflict management
2nd August Public Communication (1) : Preparation for an effective speech
Determining your goals Gathering and using Information Organizing Adapting to the audience Practicing your speech Types of speeches
2nd August Public Communication(2) Delivery of Effective speeches
GROUP PRESENTATIONS
16th August GROUP PRESENTATIONSIntercultural Communication
Definitions
COURSE OUTLINE
Department of Human Resource ,Faculty of Management and Human Resource Development
Page : 5out of 5
Name dan CourseCode: Effective Communication ( UHAS 2052)Total Lecture Hours : 28
Semester: 3Session : 2013/2014
Effective intercultural communication
Week 15-16 REVISION
REFERENCES
1. Seiler, W. J., and Beall (2011). Communication. Making Connections (8thed). Boston: Pearson
2. DeVito, J. (2012). Human Communication: The Basic Course (12thed.). Boston: Pearson
3. Hashim Fauzy Yaacob (2001). Komunikasi Antara Manusia. Skudai: Penerbit UTM4. Verderber. R.F and Verderber, K. S. (2005). Communicate (11thed). Belmont:Thomson. 5. Tyler, S, Kossen, C., and Ryan, C . (2002). Communication. A Foundation Course.
Revised edition. NSW, AU: Prentice Hall6. Hybels, S. and Weaver II, R. L (2004). Communicating Effectively ( 7thed) .Boston:
McGraw Hill7. Beebe, S.A. & Masterson, J.T. (2006). Communicating in Small Groups: Principles and
Practices. Boston: Allyn& Bacon8. Knapp, M.L. & Vangelisti, A.I. (1992). Interpersonal Communication and Human
Relationship. Boston: Allyn and Bacon.9. Orbe, M.P. & Harris, T.M. (2008). Interracial Communication: Theory into Practice.
LosAngeles: Sage Publication.
MARKS:No. Activities Frequency %1 Individual Assignment 1 152 Tests 2 5,103 Group Assignment and presentations 1 304 Final examination 1 40
TOTAL 100
