RM: Issue 10
-
Upload
moatazbellah-magdi -
Category
Documents
-
view
227 -
download
0
Transcript of RM: Issue 10
-
7/30/2019 RM: Issue 10
1/21
Retail Resources& SkillRequirements P/2
The Sales Hunter Building Buyer RapportSix Thinking HatsRetail Academy TrainingRecommended VideosRetailer Feedback
1st March 201
-
7/30/2019 RM: Issue 10
2/21
2
Retail Around The World
-
7/30/2019 RM: Issue 10
3/21
C-Ability to produce a solutionRequire knowledge set up, Infrastructure,
scale &time required for production
D-Provide logistics and dispatchRight packaging strength, economies oftransportation, ability to reach locations
E-HR skillsUndertake installation support, ability to deploy & manage
manpower for same and ability to report back
F-EvaluationMeasuring effectiveness of what is produced 3
-
7/30/2019 RM: Issue 10
4/21
4
Sales and Marketplace
-
7/30/2019 RM: Issue 10
5/21
Who is the Sales Hunter ?!!The Sales Hunter, helps individuals and companies
identify better prospects, close more sales, andprofitably build more long-term customer
relationships.
With more than 25 years of sales experience across awide cross-section of industries,
He is recognized nationally as an expert in helping
people sell more effectivelyHe travels more than 150 days per year working with
companies to help them find and retainBETTER CUSTOMERS
5
-
7/30/2019 RM: Issue 10
6/21
Based on his experience and his ability tocommunicate, he is a frequent speaker atconferences on the subjects of Sales and
Sales Motivation, and is often quoted invarious publications.
Mark is a member of theNational Speakers Association, the
premier speaking organization representingthe nations top communicators.
What is the Sales HunterObjectives ?!!
Helping Companies identify better prospects, closemore sales, and profitably build more long-term
customer relationship.
6
-
7/30/2019 RM: Issue 10
7/21
7
Customer Excellence
-
7/30/2019 RM: Issue 10
8/21
Building and maintaining high levels of rapport withyour customers is paramount in your
ultimate success in the sales profession
To keep the sales conversation alive withcustomers who are not "buying in", rapport must
be kept at the highest possible level.
This is must be done through the use ofconversational rapport skills . . .
8
-
7/30/2019 RM: Issue 10
9/21
istening means giving 100% of your attention to whathe buyer is saying and how he or she is saying it, when
ou listen, maintain eye contact, and focus on what her she is saying, not on what you are going to say next.
Respond in a way that shows the customer you'restening and paying attention, some things you can do
o show the customer you're listening include nodding,miling, saying "uh huh," "I see" and so on...
rove to the buyer that you:. Understand his / her problems and concerns. Care about his / her business
9
-
7/30/2019 RM: Issue 10
10/21
10
Creativity
-
7/30/2019 RM: Issue 10
11/21
Six Thinking Hats is a powerful technique thathelps you look at important decisions from a
number of different perspectives.
It helps you make better decisions by pushing youto move outside your habitual ways of thinking,
as such, it helps you understand the fullcomplexity of a decision.
If you look at a problem using the Six ThinkingHats technique, then you'll use all of these
approaches to develop your
Your decisions and plans will mix ambition, skill inexecution, sensitivity, creativity and good
contingency planning.11
-
7/30/2019 RM: Issue 10
12/21
To use Six Thinking Hats to improve the quality ofyour decision-making, look at the decision"wearing" each of the thinking hats in turn
Think positively, it is the optimistic viewpoint thathelps you to see all the benefits of the
decision and the value in it 12
-
7/30/2019 RM: Issue 10
13/21
Look at things pessimistically, cautiously and
defensively, try to see why ideas andapproaches might not work
Look at the decision using intuition, gut
reaction, and emotion, and try to think howother people will react emotionally
Stands for process control, this is the hat wornby people chairing meetings
Stands for creativity, this is where you can
develop creative solutions to a problem
Focus on the data available, look at theinformation you have, and see what
you can learn from it 13
-
7/30/2019 RM: Issue 10
14/21
14
About us
-
7/30/2019 RM: Issue 10
15/21
15
-
7/30/2019 RM: Issue 10
16/21
16
Ahmed Mounir
Mai RadwanRana AbdElKareem
Shrief AttiaAhmed ElMalla
Mohamed Ali-ElMasryMohamed Ramadan-HegazyMohamed Ibrahem-AbdelFattah
Mahmoud RoushdyAbdelRahman ElBadawyMoatazBellah Bahig (ME)
-
7/30/2019 RM: Issue 10
17/21
17
Media
-
7/30/2019 RM: Issue 10
18/21
Make your ideas happen
Creativity& Innovation
http://www.youtube.com/watch?v=IPyMZnuL-NM
18
-
7/30/2019 RM: Issue 10
19/21
19
Retailer Feedback
-
7/30/2019 RM: Issue 10
20/21
A lot of people recognize me or feel that they
know me, a lot of times when I speak, theyrecognize my voice. It's fun, it's exciting
It's always GOOD FEEDBACK
I will be happy to receive your feedback @
MoatazBellah Magdi
MoatazBellah Magdi
20 APPRECIATED
-
7/30/2019 RM: Issue 10
21/21