RM: Issue 10

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    Retail Resources& SkillRequirements P/2

    The Sales Hunter Building Buyer RapportSix Thinking HatsRetail Academy TrainingRecommended VideosRetailer Feedback

    1st March 201

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    Retail Around The World

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    C-Ability to produce a solutionRequire knowledge set up, Infrastructure,

    scale &time required for production

    D-Provide logistics and dispatchRight packaging strength, economies oftransportation, ability to reach locations

    E-HR skillsUndertake installation support, ability to deploy & manage

    manpower for same and ability to report back

    F-EvaluationMeasuring effectiveness of what is produced 3

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    Sales and Marketplace

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    Who is the Sales Hunter ?!!The Sales Hunter, helps individuals and companies

    identify better prospects, close more sales, andprofitably build more long-term customer

    relationships.

    With more than 25 years of sales experience across awide cross-section of industries,

    He is recognized nationally as an expert in helping

    people sell more effectivelyHe travels more than 150 days per year working with

    companies to help them find and retainBETTER CUSTOMERS

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    Based on his experience and his ability tocommunicate, he is a frequent speaker atconferences on the subjects of Sales and

    Sales Motivation, and is often quoted invarious publications.

    Mark is a member of theNational Speakers Association, the

    premier speaking organization representingthe nations top communicators.

    What is the Sales HunterObjectives ?!!

    Helping Companies identify better prospects, closemore sales, and profitably build more long-term

    customer relationship.

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    Customer Excellence

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    Building and maintaining high levels of rapport withyour customers is paramount in your

    ultimate success in the sales profession

    To keep the sales conversation alive withcustomers who are not "buying in", rapport must

    be kept at the highest possible level.

    This is must be done through the use ofconversational rapport skills . . .

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    istening means giving 100% of your attention to whathe buyer is saying and how he or she is saying it, when

    ou listen, maintain eye contact, and focus on what her she is saying, not on what you are going to say next.

    Respond in a way that shows the customer you'restening and paying attention, some things you can do

    o show the customer you're listening include nodding,miling, saying "uh huh," "I see" and so on...

    rove to the buyer that you:. Understand his / her problems and concerns. Care about his / her business

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    Creativity

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    Six Thinking Hats is a powerful technique thathelps you look at important decisions from a

    number of different perspectives.

    It helps you make better decisions by pushing youto move outside your habitual ways of thinking,

    as such, it helps you understand the fullcomplexity of a decision.

    If you look at a problem using the Six ThinkingHats technique, then you'll use all of these

    approaches to develop your

    Your decisions and plans will mix ambition, skill inexecution, sensitivity, creativity and good

    contingency planning.11

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    To use Six Thinking Hats to improve the quality ofyour decision-making, look at the decision"wearing" each of the thinking hats in turn

    Think positively, it is the optimistic viewpoint thathelps you to see all the benefits of the

    decision and the value in it 12

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    Look at things pessimistically, cautiously and

    defensively, try to see why ideas andapproaches might not work

    Look at the decision using intuition, gut

    reaction, and emotion, and try to think howother people will react emotionally

    Stands for process control, this is the hat wornby people chairing meetings

    Stands for creativity, this is where you can

    develop creative solutions to a problem

    Focus on the data available, look at theinformation you have, and see what

    you can learn from it 13

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    About us

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    Ahmed Mounir

    Mai RadwanRana AbdElKareem

    Shrief AttiaAhmed ElMalla

    Mohamed Ali-ElMasryMohamed Ramadan-HegazyMohamed Ibrahem-AbdelFattah

    Mahmoud RoushdyAbdelRahman ElBadawyMoatazBellah Bahig (ME)

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    Media

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    Make your ideas happen

    Creativity& Innovation

    http://www.youtube.com/watch?v=IPyMZnuL-NM

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    Retailer Feedback

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    A lot of people recognize me or feel that they

    know me, a lot of times when I speak, theyrecognize my voice. It's fun, it's exciting

    It's always GOOD FEEDBACK

    I will be happy to receive your feedback @

    [email protected]

    MoatazBellah Magdi

    MoatazBellah Magdi

    20 APPRECIATED

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