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Syed Farrukh HusainMobile : +971-501-27-9868Email: firstname.lastname@example.org_____________________________________________________________________________________CAREER ABRIDGEMENT A competent professional with 12 years of cross-functional experience in Operations, Recruitments & Project Management.
Proficient in managing the complete gamut of tasks involved in recruitment - End to End Hiring cycle, Client interfacing frontline activities, sourcing, screening, short listing the resumes, scheduling & conducting interviews and negotiating salaries. Well versed in hiring life cycle management and effective management of processes with respect to SLA and quality guidelines for entry & middle management level. A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas. Possess excellent interpersonal, communication and organisational skills with proven abilities in team management, customer relationship management and planning. KEY FUNCTIONAL STRENGTHS
Coordinatemanagementactivities of various projects to obtain strategic business and other organizational objectives. Managing end to end Statement of work (SOW) activities like preparing the response, tracking for approval, project related information etc through Portal. Single Point of Contact (SPOC) for all the PMO related activities for multiple projects within Telstra SAP HCM Implementation. Report to the Project Delivery Head as well as dotted line to the Tower head of SAP Implementation projects.
Managing Hiring activity cycle through Vendor\ Staffing partners, Radio \ Print Ad responses, employee referrals, Job Portals, Job Fairs, campus recruitment & other marketing initiatives.
Negotiating salaries, generating offer letters and managing post offer documentation, MIS reporting, organizing induction program for the new joiners, Background Check & managing the entire requisition life cycle. Aligning business and customer requirements with the hiring strategy of the organization, ascertaining manpower requirements based on key skill sets, Compensation & Benefit Analysis, and job profiling.Process Management Managing and monitoring processes End to End with overall functioning, identifying improvement areas and implementing measures to maximize customer satisfaction level.
Creating & implementing workflows to facilitate structured support in all areas and issues.
Achieving goals for productivity and effectiveness as defined in operational and financial plans.Relationship & Vendor Management Managing customer centric operations & ensuring customer delight by achieving delivery & service quality norms in the organization.
Attending to clients concerns & complaints and undertaking steps for resolving them.
Maintaining cordial relations with customers to sustain the profitability of the business. Liaising with both external vendors & internal stakeholders to provide a smooth process. Manage Vendors (Staffing & Operational), develop & maintain positive relationship.
Ensure that all the Legal requirements are met with regards to Vendor Management.
Conduct Vendor On-boarding, Off-boarding and maintain a repository of the background checks of the vendor staff.
Conduct periodic review of SLAs with the Vendor. Revisit KPIs with the Project Managers to improve performance.
Gulf Confectionery & Biscuit Company LLC.
Designation: Manager Recruitment & Sales
Location: Dubai, U.A.E.
March 2015 Present
Provide End to End Recruitment support for the organization.
Additional responsibility of overlooking the sales across UAE & MENA.
Provide front line support to the recruitment team and hiring managers as required for the recruitment and selection of executive positions and efficiently perform all recruitment activities (e.g. short listing, telephone interviews, face to face interview and assessment, salary negotiation, etc.)
Reduce overall recruitment agency spend by developing the Employer Brand via creating new corporate careers site, creation of LinkedIn home page, a careers site and other social media channels. Partner with Hiring Managers to create and review job requisitions, defining and validating key position requirements (i.e. education, experience, technical competencies etc.), In accordance with all policies and standards and within agreed time frames for all positions. Implemented a new Applicant Tracking System to deliver an improved experience for hiring managers and provide a platform for the recruitment team to deliver additional direct hires. Manage successful candidates: Offer stage, Negotiation, Acceptance, Reference checks, Relevant documents to be collected and submitted and ensure visa/work permit in place so candidate can commence employment.
Yardstiq Global Solutions Pvt. Ltd.
Designation: Operations Manager
July 2012 January 2015Responsibilities:
Managed a Team of 3 lead recruiters with 10 recruiters assigned under them.
Managed and monitored clients like Sogeti & Cap Gemini, ICC, J&J Group, GE, Becton & Dickinson, Coke, Horton Works, State of VA & NJ, USDA.
Provided leadership for full life-cycle recruiting efforts, and developing and guiding the technical recruiting staff.
Conducted regular meetings, and coach and mentor recruiters to achieve professional success.
Provided creative solutions to challenging recruiting issues.
Implemented strategies to ensure a rapid response to all requirements, and improve overall quality of service.
Responsible for analysis sessions, requirement gathering and writing job specifications and functional design documents for enhancements and customization of job descriptions.
DBOI Global Services Pvt. Ltd.Designation: Assistant Vice President PMO
Location: Bangalore, India
April 2011 April 2012
Responsibilities: Responsible for end-to-end execution of hiring for following teams - Application Support, Production Support, Project Management & Technical Architecture. Individual contributor facilitating PMO tasks across Bangalore, Mumbai & Jaipur.
SPOC for all Vendor Management & Managed Services related tasks. Support new Projects as & when it comes in IES Offshore Hub. Support GT India Service Centre COO in all COO Services functions. In charge of the Full Life Cycle of the GT ISC Recruiting Process.
End to End responsible for carrying out COO Services functional as horizontal function for Entire GT India Service Centre.
Working with HR team and Business Heads for Talent acquisition. Decrease time to fill open positions by utilizing all available resources to source, qualify, recommend and recruit top talent. MIS reporting to management.
Manage the hiring process and streamline the same regularly.
Ensuring adherence to the hiring of only approved positions.
Close interactions with the business stakeholders to understand the needs and align the hiring accordingly.
Mphasis An HP Company Pvt. Ltd.
Designation: Delivery Module Lead Project Management Office (PMO)
April 2010 April 2011 Serve as liaison between IT and business client in critical, high-visibility HCM implementation. Resource planning & co-ordination. Ensure all the offshore & onsite resources are 100% utilized. Ensure that billing is done on time for the milestones that have been completed and make sure that accruals are done within the specified window.
Work closely with the Business Excellence team and help in co-ordination and conduct of process audit.
Created & maintaining the repository for the projects this includes the End to End Project activities and information. Handle the Project closure formalities by giving the necessary updates and metrics to the Business Excellence Team and helping them with the timely closure of the Project.Designation: Unit Manager Recruitment Location: Pune
Role & Responsibility: September 25th 06 April 2010Job Profile: Hiring, Sourcing & Strategy
Manage the entire Hiring and Sourcing operations and manage a Team of 7 members. Define hiring delivery metrics, hiring policies, and create an effective delivery model with defined timelines, controlled costs, Quality of Hires, monitor and control early attrition and improve Client Relations.
Strengthen the internal employee referral program and create a competitive channel mix with focus on low cost hiring.
Handle campus recruitment for south India, plan and implement strategies for recruitment.Deloitte India from November 2005 till March 06.Designation: Senior Analyst US HR Recruitment Services
Location: Hyderabad, Andhra Pradesh.
Responsibilities: Sending CRIS reports at various intervals with status of Background Investigation (BI).
Respond to emails/voice mails within 24 hours of receipt.
Participate on Regional Recruiting Calls provide R10 updates, areas of improvement.
Facilitate BI calls on a weekly basis to open a channel of communication between the Recruiter and R10 to discuss issues on the Background Investigation.
Solicit feedback regularly to ensure terms of Service Level Agreement (SLA) are met.
Send report of Action Taken weekly to Regional Recruiting Directors.