JOB OBJECTIVE

SENIOR PROJECT / PROGRAM / DELIVERY PROFESSIONAL Scaling new heights of success and leaving a mark of excellence in assignments which involve analytical capabilities and

professional growth in Project & Delivery Management, preferably in India (Chennai / Bangalore) / Gulf Countries (Dubai / Qatar) / Singapore

AREAS OF EXPERTISE

Project & Delivery Management

Client Relationship

Management

Application Support

People Management

Application Design & Development

Technological R & D

Performance Tuning

SLA Management

Back-up / Recovery

Database Installation &

Administration

Process Improvement

PROFILE SUMMARY

Certified Professional in Project Management (PMP–PMI), ITIL, Oracle Database Administration, UDB Administration and Lotus Notes System Administration with dynamic career of 15 years that reflects pioneering experience and year-on-year success in achieving Project & Delivery Management objectives

Skilled in spearheading the delivery of large scale projects comprising price optimization with effective use of analytical models to solve business problems, ensure excellence through metrics-based measurement process and define quality principles:

o Reviewing & controlling the projects in the delivery portfolio; approving all status reports before they are communicated to the client and participating in joint governance meetings as required

o Monitoring project progress & outstanding issues and ensuring the quality & timeliness of the deliverables; extending post-implementation support to team members by identifying defects, inconsistencies & errors

Acknowledged as Dynamic Quality Leader, Technical Solution Provider and Creative Problem Solver with skills in delivering value to customers by understanding their needs and translating them to actionable items

Successfully leading Application Support Team and providing application support of 15 different modules & 3500 users (across UAE, Saudi Arabia & Sultanate of Oman)

Well versed with:

o Functional Modules like Sales Order Processing, Inventory Control & Analysis, Warehouse Management and Service System

o Microsoft and IBM AS/400 Technology

Directed cross-functional teams using interactive & motivational leadership; acknowledged for mentoring & guiding team members with an equal desire to win

A forward thinking person with excellent communication, analytical & time management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity to achieve corporate & personal goals

CORE COMPETENCIES

Managerial:

Strategy Planning Turnaround / Change Management Risk Assessment Analysis & Insights Leadership Executive Advisory & Decision Support Capacity Development

Functional:

Steering the successful rollout of projects with accountability of defining scope, setting timelines, analysing requirements, prioritising tasks, identifying dependencies and evaluating risks & issues as per budgets

Conceptualizing & implementing project / program delivery strategies to acquire business from clients; overseeing transitions, transformations, migrations & deployment

Setting solution approach & direction, ensuring end-to-end solution integration & development integrity and optimizing solution risk with competitiveness

VARADARAJAN VEDASUNDARAM

PB No 22842, Sharjah, United Arab Emirates

varadarajan.dba@gmail.com

+971-50–2121055

LinkedIn Profile: https://ae.linkedin.com/in/varadarajanpmp

Providing ownership of the programme delivery work streams, taking responsibility for the definition & delivery of the IT solutions to the firm; structuring and managing integrated & multi-track projects for the department

Maintaining healthy relations with internal & external stakeholders to provide support for various IT issues by keeping a close track on recent developments

Implementing project plans within pre-set budgets & deadlines; performing onsite & offsite tasks including the design, specification, development, maintenance & integration of applications in various customer environments

Defining service standards / guidelines that serve as benchmark for excellent service delivery as per global standards & SLAs; analysing data for continuous improvement in delivery & improving client satisfaction

ORGANISATIONAL EXPERIENCE

Since Oct’00 DYNATRADE, Sharjah, UAE Role: As Project Manager: Overseeing the design, development, implementation &

maintenance of various application systems including processing of spare parts sales order & inventory control

Leading a team of 10 members to ensure compliance to delivery schedules and other SLA parameters

Understanding client’s needs / enhancements, infrastructure, customization and software related issues to provide solutions as per delivery schedules

Looking after service delivery functions to ensure end-to-end ownership of incidents and service requests; meeting the deadlines without compromising quality norms

Monitoring & coordinating with the development of service level targets & timely closure of priority issues

Coordinating with the development of the data structures, transformation and data loading Preparing the attractive presentations for project lifecycles, updating and expecting conclusions Making the process improvement through development of new systems, revamping / maintenance of existing systems and

identification of new technologies like WPF & WCF using VS 2010 Gathering requirements and handling documentation & development of QA policy, procedure & standard documents with

regards to Testing Policy and AS/400 Programming Standards Designing back-up policy, performance tuning and back-up / recovery procedures As Application Support – Team Leader (Team Size: 4): Created, installed & configured environment for testing of new application release Conducted performance and stress testing of applications (end-to-end testing) Created SQL scripts to monitor response of application and fix the same Rendered 2nd level hands on support for:

o AS400 System and Lotus Notes Domino – Administration o In-house applications

Organized knowledge sharing sessions for team members Minimized the manual keying by users by providing data upload by SQL scripts As Application Support Specialist: Provided 1st level hands on support for:

o AS400 System and Lotus Notes Domino – Administration o In-house applications o Run & Build of IT systems on a daily basis as per Incident, Problem and Change Management

Created SQL for business related report analysis Highlights: Mentored & coached the project team; planned and integrated the work of multiple teams on a project; provided input on team

performance and reward Deputed to Parts-Dynatrade to eliminate slow performance issues, reduce the backlog and improve the change management

process profitability Coordinated multiple medium and small sized projects for Dynatrade in a mature onshore / offshore model Received 4.9 / 5 for 5 consecutive years and bagged Star of the Department Award in application support Overcame database tuning / response issues challenges during the completion of various project

ENTREPRENEURIAL EXPERIENCE Dec’93-Aug’00 Computer Centre, Tanjore, Tamil Nadu as Centre Head

PROFESSIONAL CERTIFICATIONS PMP - Project Management Professional (1746035) ITIL V3 Foundation Certified

Oracle Certified Professional (OCP DBA Oracle 9i) IBM Certified System Administration – Lotus Notes and Domino 6/6.5 IBM Certified Database Administrator – DB2 UDB v8.1

IT SKILLS Mid-Range System: IBM AS/400 Models – 720 Languages: RPGLE, SQLRPGLE, CL/400, C/C++ and VB.NET Databases: Oracle, DB2/400 & DB2 UDB LUW OS: IBM OS/400 (V4R4 to V6R1) and Windows Software: Microsoft office, Lotus Notes and MS Project Reports Writers: Query Manager, SSRS and Crystal Reports Tools: SQL/400, SQL, SQL Plus, SQL Loader and TOAD Technology: Winforms

EDUCATION 1993 B.Sc. (Physics) from Bharathidasan University, Trichy, Tamil Nadu

PERSONAL DETAILS Date of Birth: 4th April 1973 Marital Status: Married Languages Known: English, Tamil and Malayalam Passport Details: F9258763 (valid up to 30th January, 2017) Driving License Details: Valid UAE and Oman License Visa Status: Resident (valid up to January 2017)

ANNEXURE:

Key Projects Handled:

Client: Dynatrade, Sharjah

Development Projects Title: Sales and Distribution Module Redevelopment Period: Since Mar’14 Role: Project Manager Platforms: .NET, AS400 and SSRS (SQL Server Reporting Services) Database: DB2 (DB/Table Design & Tuning) Description: It is a legacy system that has completed the system life cycle. The redevelopment of the system has

been started and incorporated some of the additional future (to be used for MIS purpose and capturing the data at the head office online while the transaction are processed at each branch).

Title: Migrating AS400 reports to SQL Server Reporting Services Period: Oct’12-Oct’13 Role: Project Manager Platform: SSRS (SQL Server Reporting Services) Database: DB2 (DB/Table Design & Tuning) Description: Sales Module involved multiple technologies like AS/400 based green screen applications and multiple

versions of Microsoft technologies. Many of these modules were developed over the past several years and used the software versions & technology that was most suitable at that point of time. Converting these reports to SSRS based reports was taken up to create reports more user friendly with graphical statistics as per current business trends & technologies.

Title: As/Set to SQLRPGLE Conversion Period: Jan’11-Apr’11 Role: Project Manager Platform: SQLRPGLE Tools: CL, QRY/400 and Query Manager Database: DB2 (Design, Scripting and Tuning) Description: Sales and Purchase Module inquired on As / Set tool (Third Party) that was developed early days and

needed more enhancement for the current business trends in the form of response and accuracy of data. It involved the conversion of AS/Set tool inquiries to SQLRPGLE which had already license. 3 membered team and active rollout was completed within 4 months’ time.

Title: Warehouse Management System Period: Apr’10-Dec’10 Role: Project Manager Platform: AS400 and VB.NET Tools: Crystal Reports, Query Manager, CL/400 and QRY/400 Database: DB2 (Design, Scripting and Tuning) Description: It considered warehouse requirements. It interfaced with sales and purchase system (Zone & Location

Management, Container Management, Receiving, Binning & Check Sorting, Inventory Management, Outbound Module, Picking the Invoice Check List Printing at Warehouse and Loading & Delivery).

Title: Purchase System Period: Jul’09–Mar’10 Role: Project Manager Platform: AS400 and VB.NET Tools: Crystal Reports, Query Manager, CL/400 and QRY/400 Database: DB2 (Design, Scripting and Tuning) Description: It was developed taking into account all purchase related requirements. Key business functions covered

{Supplier Maintenance (Product & Rates), Order Planning & Maintenance, Ship Maintenance and BOE & Payments}.

Title: Sales Module - Integrated Sales & Customer Order Management System Period: Jun’08–Apr’09 Role: Project Manager Platform: AS400 and VB.NET Tools: Crystal Reports, Query Manager, CL/400 and QRY/400 Database: DB2 (Design, Scripting and Tuning) Description: Sales Module was developed taking into account all sales related requirements for head office and all

branches. The software would have a common user interface (CUI). Due to this, the system would provide identical functionality and screens in branches as well as AS/400 (Existing module) for all sales activities. Key business functions covered {Quotations, Customers Orders, Sales Invoice & Returns, Customer Dispatches (Packing List) and Settlement Tracking (LPO & RV)}.

Infrastructure Projects Period: Feb’07-Jul’11 Team Size: 10 Role: Project Manager Key Result Area: Looked after all aspects of projects from initiation to finish involving project team definition, resource allocation decisions with

Managers of impacted departments, stakeholder interfaces, project planning, functional documentation, full project execution, tracking, reporting, rollout, interface with other business departments and project closure

Title: Data Centre Relocation Period: Jun’11–Aug’11 Key Result Areas: Liaised with vendor and service provider for structure cabling and data line Initiated Operation Team to take entire system backup for all the file server & databases and moved physically to new location Restored all the connection & databases and release system with stipulated downtime Title: AS/400 Client Access Version V4R2 to V5R3 Upgrade Period: Dec’07–Feb’08 Key Result Areas: Upgraded 1400 clients from version V4R2 to V5R3 across the country Involved in active rollout within 4 months with less user and business disruption Title: OS Upgrade Win 2000 to Win XP Period: Sep’07–Nov’07 Key Result Areas: Led a 10 membered team and upgraded 1400 clients from Windows 2000 to XP Recognized machines (not in scope due to hardware issues and other operational issues) that informed to concern for

hardware upgrade Involved in active rollout within 5 months with minimal disruption Title: New Business Outlet with Warehouse Set-up Period: May’07–Jul’07 Key Result Areas: Coordinated with user department for a plan and initiation Liaised with vendor for structure cabling and LAN setup (all application parameters had been setup by Development Team and

started operation with warehouse) Involved in active rollout within 4 months’ time within budget as agreed by management Title: Domino Upgrade (Lotus Notes) Version 5/6 to 7 Period: Feb’07-Apr’07 Key Result Areas: Upgraded 1200 clients and 2 servers from Lotus Domino version 6 to 7 (over 90% of the machines were upgraded remotely) Involved in active rollout within 3 months with minimal disruption