ISO 9001: 2008 - BENGKEL PENGAUDITAN KUALITI …everrisetraining.webs.com/documents/ISO 9001 2008 -...
Transcript of ISO 9001: 2008 - BENGKEL PENGAUDITAN KUALITI …everrisetraining.webs.com/documents/ISO 9001 2008 -...
ISO 9001: 2008 - BENGKEL PENGAUDITAN KUALITI DALAMAN (2 Day Public Program)
Date: 22 & 23 March 2012
Time: 9.00 am to 5.00 pm
Venue: Tower Regency, Ipoh
PENGENALAN & PENERANGAN KURSUS
Alat pengurusan yang berharga, audit dalaman memberikan maklum balas yang
objektif berhubung keadaan proses, sistem dan produk. Dalam sebuah organisasi
yang sedar tentang kepentingan kualiti, audit dalaman boleh membantu mengenal
pasti keperluan untuk pembaikan dan merangka pelan tindakan. Bengkel 2 hari ini
akan membolehkan pasukan Juruaudit Dalaman untuk mengaudit Sistem
Pengurusan Kualiti selaras dengan syarat ISO9001: 2008.
HASIL PEMBELAJARAN / OBJEKTIF KURSUS
Setelah selesai para peserta latihan dan bengkel seharusnya dapat:
Memahami apa yang diperlukan oleh seorang Juruaudit Kualiti Dalaman
Berkesan merancang, menyediakan dan menjalankan audit dalaman
Dapat menilai kepentingan penemuan audit, membangun dan melaksanakan
program-program tindakan pembetulan
Mempunyai cara untuk melaksanakan penambahbaikan yang lebih besar ke
atas sistem kualiti
Membantu memastikan bahawa (QMS) beroperasi sebagai teknik
pengauditan yang diperlukan
Menyediakan kakitangan syarikat anda dengan pengalaman praktikal melalui
"audit secara langsung"
Meningkatkan keberkesanan audit dalam syarikat anda
KANDUNGAN KURSUS
Kajian Kualiti dan Sistem Pengurusan Kualiti
Tujuan dan kepentingan Audit Kualiti Dalaman
Teknik- teknik pengauditan
Menyediakan, merancang, menjalankan dan menutup audit
Mendokumentasikan dan Menangani data dan aksi yang bukan selaras
dengan cekap
Tindakan pembetulan dan tindakan pencegahan
Penyusulan dan kajian semula pengurusan
Meningkatkan Audit
"Live Audit" / Kajian Kes /Wokshop
METODOLOGI LATIHAN
Menggunakan pembelajaran melalui pengalaman, kajian kes, aktiviti, latihan,
memainkan peranan, persembahan "Audit Latihan Langsung" dan pendekatan
pembelajaran transformasi.
KUMPULAN SASARAN
• Pengurus dan ketua Jabatan
• Kakitangan yang dikenal pasti untuk menjalankan audit dalaman
• Kakitangan Pengurusan Kualiti
• Jurutera
• Lain-lain kakitangan yang berminat
Your Investment
RM 680.00 per participant (Normal Fee)
RM 600.00 per participant (Early Bird/ Group fee minimum of 3 participants from
the same company)
Fee includes: Buffet Lunch, 2 tea/coffee breaks, training manual, certificate of
achievement.
Early bird registration is extended until 10 March 2012.
HRDF CLAIMABLE UNDER SBL SCHEME
Registration & payment
Please register online @ http://everrisetraining.webs.com/
OR mailto:[email protected]
Or Call D. Ravin: 05-5475962 & 016-5335601
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favour of:
"Everrise Training And Consultancy" and sent to:
Everrise Training And Consultancy No. 2-A, Laluan Perdana 1,
Taman Ipoh Perdana, 31400,
Ipoh, Perak
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Everrise Training
And Consultancy" reserves the right to cancel or reschedule the above course and shall inform
participants of the changes)
COURSE LEADER – EN. HOOD ATAN
En. Hood Atan graduated from University of Technology Malaysia with Diploma in Mechanical
Engineering in 1989. He then furthered his studies at University of Technology Malaysia for
Degree in Mechanical Engineering. Hood has been actively involved in the field of Continual
Improvement activities since the beginning of his tertiary education.
En. Hood Atan is a full time trainer in the fields of Quality and Environmental Management
system, ISO related courses, ESD, TPM, JIDOKA, HEIJUNKA, TPS, TQM, KAIZEN, Six Sigma,
DMAIC & DFSS etc.. Having
worked as a Quality Technician, Quality Engineer, Quality Manager, Quality Management
Representative,Environmental Management Representative for numerous years from bottom,
middle and to top management, EnHood brings along with him a wealth of regional knowledge
and experience to share. With his more than 16 years experience in Quality and Business
management system, he has conducted various trainings and workshop in the area of
workplace improvement, QS-9000 and 7 packs standard requirements, ISO/TS 16949 standard,
variation and waste reduction, and practical problem solving techniques including statistical
tools. His industrial experience was in the
automotive industry. During his stayed with the TRW Automotive, he was tasked with the
responsibility of promoting and implementing QS-9000, ISO TS 16949 and
ISO14001management system and Six Sigma within the Organization.
Besides, he also responsible for supplier audit either local or oversea such as Thailand,
Singapore, China and India.
En. Hood has conducted many rounds of various high impact in house trainings and workshop
in the area below in most effective, interactive and fun training with majority of positive feedback
from the training participants.
Currently, he is the Associate Trainer for Everrise Training And Consultancy in-charge of Quality
, Environmental Management system & ISO portfolio.
KANDUNGAN KURSUS
Hari Pertama
Kajian Mengenai Kualiti, Sistem Kualiti dan ISO 9001
• Kualiti
• Sistem Pengurusan Kualiti
• Standard ISO Berkaitan
• Siri ISO 9001
• Dokumentasi Struktur
• Model Proses Pengurusan Kualiti
Pengenalan Untuk Audit Kualiti
• Audit
• Pengauditan Kualiti Proses
• Program Audit Kualiti
• Jenis Audit
• Keperluan Audit Dalaman
• Prinsip Audit
• Atribut Juruaudit
• Pengetahuan & Kemahiran Juruaudit
• Pemberitahuan Audit
Audit Perancangan
• Takat Program Audit
• Persediaan Audit
• Pemberitahuan Audit
• Pelan Audit / Jadual
Hari Kedua
Penubuhan & Pembangunan Senarai Semak
• Penyediaan Senarai
• Butiran dan Data Senarai Semak
• Soalan Dan Arahan Senarai Semak
Proses Audit
• Persediaan Audit
• Mesyuarat Pembukaan Audit
• “The Audit Triangle Cycle “
• Pemerhatian
• Cara-cara Menyoal
• Teknik Khas Untuk Semak / Audit
• mendokumentasikan Keputusan / Penemuan Audit
• Penutupan Mesyuarat Audit
Laporan Audit & susulan
Carta Aliran Audit Dalaman
Contoh - Rancangan / Jadual Audit
Contoh - Senarai Semak Audit
Contoh Matrix Tanggungjawab
Contoh Nota Audit
Contoh Laporan Tidak Keakuran
Contoh Ringkasan Audit