21011edu5824SINOPSISKURSUS
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SINOPSIS KURSUS
NAMA KURSUS
(COURSE NAME)
: Pengurusan Kualiti Dalam Pendidikan Tinggi
(Quality Management in Higher Education)
KOD KURSUS
(COURSE CODE)
: EDU 5824
KREDIT
(CREDIT)
: 3 (3+0)
OBJEKTIF
(OBJECTIVE)
: Pada akhir kursus ini, pelajar dapat memahami model-model
kualiti dalam pengurusan kualiti dan mengaplikasikannyadengan pengurusan kualiti dalam scenario institusi pendidikan
tinggi.
(By the end of the course, the students are able to synthesize
models of quality management and apply QualityManagement System in the scenario of higher education).
SINOPSIS
(SYNOPSIS)
: Kursus ini meliputi perbincangan konsep akauntabiliti dan
kualiti dalam pendidikan tinggi; model-model pendekatan
kualiti; dan proses jaminan kualiti dalam pendidikan tinggi.
(This course includes the discussion of accountability
concepts and quality in higher education; models of qualityapproach; and the process of quality assurance in higher
education).
ISI KANDUNGAN
(CONTENTS)
: 1. Konsep akauntabiliti, kawalan kualiti dan jaminan
kualiti (Concepts of accountability, quality control andquality assurance)
2. Pembangunan kualiti dalam pendidikan tinggi
(Quality movement/development in higher education)
3. Model kualiti dalam pendidikan tinggi
(Quality models in higher education)4. Indikator kualiti dalam pendidikan tinggi
(Quality indicators in higher education)
5. Sistem pengurusan kualiti dalam institusi pendidikan
tinggi(Quality Management System in institutions of higher
learning)
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6. Pengurusan kualiti dalam program francais institusi
pendidikan tinggi
(Quality management in franchise programs in
institutions of higher learning)
7. Audit kualiti dalam pendidikan tinggi(Quality auditing in higher education)
8. Kriteria dalam penarafan dan penyenaraian institusi
pendidikan tinggi(Criteria used in the rating and ranking of institutions of
higher learning)
9. Proses akreditasi institusi pendidikan tinggi
(Accreditation processes in institutions of higher learning)
10. Isu-isu dalam pengurusan kualiti institusi
pendidikan tinggi(Issues in management of quality in higher education)
PENILAIAN
(ASSESSMENT)
: Kerja kursus (Course work) 70%
Peperiksaan akhir (Final exam) 30%
References
:Alison, H. & Browns, S. (2000). Internal audit in Higher
Education. London: Kogan Page.
Brennan, J. & Shah, T. (2000). Managing quality in higher education. London: Open University Press.
Brennan, J., Varies, P. D. & Williams, R. (1997). Standards
and quality in higher education. London: Jessica
Kingsley.
Brown, S., Race, P. & Smith, B. (1997). 500 tips for quality
enhancement in higher education. Washington D. C:
The Falmer Press.
Freed, J. E. & Klugman, M. R. (1997). Quality principles and practices in higher education: Different questions for
different times. Pheonix: American Council on
Education and Oryx Press.
Janakiraman, B. & Gopal, R.K. (2007). Total quality
management: Text and cases. New Delhi: Prentice-Hall
of India.
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TEACHING PLAN
Course: Quality Management in Higher Education Code: EDU5824
Lecturer: Soaib Asimiran
Semester: Second, 2010/2011
WEEK /DATE TITLE MODE OFTEACHING
1 Concepts of accountability, qualitycontrol and quality assurance
Face to Face
2 Quality movement/development in
higher education
Face to Face
3 Quality models in higher education Face to Face
4 Quality models in higher education Face to Face
5 Quality indicators in higher education Face to Face
6 Quality Management System ininstitutions of higher learning
Face to Face
7 Quality Management System ininstitutions of higher learning
Face to Face
8 Quality management in franchiseprograms in institutions of higher learning
Face to Face
9 Quality auditing in higher education Face to Face
10 Quality auditing in higher education Face to Face
11 Criteria used in the rating and rankingof institutions of higher learning
Face to Face
12 Accreditation processes in institutions Face to Face
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WEEK /DATE TITLE MODE OFTEACHING
of higher learning
13 Issues in management of quality inhigher education
Face to Face
14 Issues in management of quality inhigher education
Face to Face
______________________________ _________________ Signature and Official Stamp of Lecturer Date
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Assessment:Course work 70%Final exam 30%
Course work:
The breakdown of the course work assessment is as below –1. Assignments – there will be two written assignments, one due on fourthmeeting and another one on last meeting, Each written assignment worth20% (altogether 40%) and the assignments must be handed in on time.
2. Mid-term exam – there will be a mid-term exam half-way through thecourse worth 30%. The exam will be a two hours written exam conducted inclass.
Assignment 1 (Individual):
You may choose one of the topics discussed in this course and write a 10 – 20pages conceptual paper (double space) elaborating the contents of the chosentopic and relate them to the higher education environment. In writing your assignment, you have to choose at least two articles from journals such asQuality in Higher Education, Quality Assurance in Education, Higher EducationManagement and Policy, Higher Education Quarterly and Higher Education toassist you in writing the assignment. A copy of the journals must be attached toyour assignment.
Assignment 2 (In a group of 3 students):You are required to analyze and make comparisons about the quality movement
of any three of the Malaysian universities and write a 10 – 25 pages report basedon your analysis. You are also required to critically analyze the qualitymanagement practice of the universities and make suggestions on ways toimprove the quality management practice of those universities.
Final exam:There will be a two hours final exam worth 30% conducted at the end of thesemester.