ii

DAFTAR ISI

Bab Halaman

KATA PENGANTAR..................................................................... iv

DAFTAR ISI.................................................................................... viii

DAFTAR TABEL............................................................................ xi

DAFTAR GAMBAR........................................................................ xii

DAFTAR LAMPIRAN.................................................................... xiii

I. PENDAHULUAN

1.1 Latar Belakang............................................................................. 1

1.2 Identifikasi Masalah..................................................................... 2

1.3 Maksud dan Tujuan..................................................................... 3

1.4 Kegunaan Penelitian.................................................................... 3

1.5 Kerangka Pemikiran.................................................................... 4

1.6 Waktu dan Lokasi Penelitian....................................................... 10

II. KAJIAN KEPUSTAKAAN

2.1 Produk Hasil Ternak..................................................................... 11

2.2 Proses Pembuatan Sosis............................................................... 12

2.3 Rantai Pasok................................................................................. 18

2.3.1 Rantai Pasok Pangan.......................................................... 18

2.3.2 Manajemen Rantai Pasok................................................... 22

2.4 Pengukuran Kinerja....................................................................... 24

2.4.1 Manfaat Pengukuran Kinerja................................................. 25

iii

2.5 Pengukuran Kinerja Rantai Pasok................................................ 27

2.5.1 Balanced Scorecard dalam Pengukuran Kinerja

Rantai Pasok....................................................................... 27

2.6 Review Jurnal dan Penelitian Terdahulu................................... 37

III. OBJEK DAN METODE PENELITIAN

3.1 Objek Penelitian........................................................................... 42

3.2 Metode Penelitian........................................................................ 42

3.2.1 Penentuan Lokasi Penelitian............................................... 42

3.2.2 Penentuan Responden......................................................... 43

3.2.3 Teknik Pengumpulan Data.................................................. 43

3.3 Definisi dan Operasional Variabel............................................... 45

3.3.1 Definisi Variabel................................................................. 45

3.3.2 Operasional Variabel........................................................ 46

3.4 Model Analisis.............................................................................. 49

IV. HASIL DAN PEMBAHASAN

4.1 Gambaran Umum PT. Kemfood Indonesia.............................. 50

4.1.1 Sejarah Singkat Perusahaan.................................................. 50

4.1.2 Visi, Misi dan Tata Nilai Perusahaan................................... 53

4.1.2.1 Visi........................................................................ 53

4.1.2.2 Misi........................................................................ 53

4.1.2.3 Tata Nilai Perusahaan............................................ 53

4.1.3 Struktur Organisasi Perusahaan............................................ 54

4.1.4 Identitas Informan................................................................ 54

4.2 Aliran Proses Pembelian Produk................................................ 55

4.3 Rantai Pasokan Pengadaan Produk Sosis PT.Kemfood ......... 57

iv

4.4 Scorecard PT.Kemfood Indonesia................................................ 59

4.5 Kinerja Rantai Pasok Sosis PT.Kemfood Indonesia................... 68

V. KESIMPULAN DAN SARAN

5.1 Kesimpulan.................................................................................... 73

5.2 Saran................................................................................................ 73

RINGKASAN.............................................................................................. 74

DAFTAR PUSTAKA.............................................................................. 76

LAMPIRAN............................................................................................. 77

BIODATA................................................................................................ 82

v

DAFTAR TABEL

Nomor Halaman

1 Penilaian dengan Skala Likert......................................................... 45

2 Operasional Variabel....................................................................... 47

3 Distribusi Sosis Produk PT.Kemfood Cabang Kota Bandung..... 52

4 Scorecard prespektif Proses Bisnis Internal Rantai Pasok

PT. Kemfood................................................................................... 61

5 Scorecard Prespektif Pembelajaran & Pertumbuhan Rantai Pasok

PT. Kemfood.................................................................................... 63

6 Scorecard Prespektif Pelanggan Rantai Pasok PT. Kemfood......... 66

7 Sorecard Prespektif Keuangan Rantai Pasok PT. Kemfood............ 68

8 Rata-rata Skor Kinerja Rantai Pasok PT. Kemfood......................... 69

vi

DAFTAR GAMBAR

Nomor Halaman

1 Kerangka Alur Identifikasi Saluran Pemasaran Sosis.................... 9

2 Diagram Alir Pembuatan Sosis....................................................... 12

3 The Balanced Scorecard Framework.............................................. 28

4 Supply Chain Balanced Scorecard Framework.............................. 30

5 Struktur Organisasi PT. Kemfood cabang Kota Bandung............. 54

6 Aliran Proses Pembelian Produk PT Kemfood............................... 56

7 Skema Aliran Rantai Pasokan PT. Kemfood Indonesia

Cabang Kota Bandung..................................................................... 57

vii

DAFTAR LAMPIRAN

Nomor Halaman

1 Hasil Kuisioner................................................................................ 78

2 Tabel Harga Sosis PT Kemfood...................................................... 80

3 Sosis Kemfood di Yogya & Griya Group....................................... 80

4 Daftar Harga Sosis di PT Kemfood, Jakarta Timur....................... 81