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\ LAPORANTAHUNAN
ANNUAL REPORT
0000036066NATIONAL Productivity Corporation (NPC) - [Annual Report],
PUSATDAYAPENGELUARAN
NEGARANATIONAL
PRODUCTIVITYCENTRE
3 o O t i G
LAPTAMU
ANNUAL REPORT
-<J8Kh
PUSATDAYA
PENGELUARANNEGARA
NATIONALPRODUCTIVITY
CENTRE
KANDUNGANNYA
Perutusan Pengerusi
BAHAGIAN IPendahuluan 1Ringkasan Kegjatan-Kegiatan Majlis Pengeluaran Negara 2Tinjauan Umum 3
BAHAGIAN IIMajlis Day a Pengeluaran Negara 18Kegiatan Operasi 22Peristiwa-peristiwa Penting 1981 24Penghargaan 25
LAMPIRANA Ringkasan Kursus dan Seminar 1981 26BCDE
Jumlah Bilangan Kursus/Seminar dan Peserta 1962-1981 31Pecahan Peserta-peserta Mengikut Bahagian 1971 - 1981 32Peratus Pecahan Bilangan Peserta-peserta Mengikut Bajagian 1981 33Peratus Pecahan Bilangan Peserta-peserta (Bumiputra dan Bukan
Bumiputra) Mengikut Bahagian 1981 35F PDPN - Carta Organisasi 36H1 Kakitangan Pusat Day a Pengeluaran Negara 3 7H2 Kemajuan Kakitangan — Perlantikan 38H3 Perletakan Jawatan; Kemajuan Kakitangan Rendah 40H4 Latihan Pegawai-pegawai Kanan 42H5 Kenaikan Pangkat 44H6 Pegawai-pegawai Kanan — Pusat Daya Pengeluaran Negara
pada 31hb. Disember 1980 45
AKAUN MAJLIS 57
(Dr. Nawawi Mat Awin)Pengerusi,
Majlis Daya Pengeluaran Negara.
PERUTUSAN PENGERUSI
Tahun 1981 merupakan tahun yang penuh erti bagi sejarah perkembangan PusatDaya Pengeluaran Negara (PDPN). Kejayaan ini dapat dilihat dari pertambahan ProgramLatihan dan peserta-peserta berbanding dengan tahun yang sudah.
Dalam tahun 1981, sejumlah 520 kursus telah dikelolakan untuk seramai 10,094orang peserta. Jumlah ini menunjukkan pertambahan Program Latihan sebanyak 8%berbanding dengan tahun 1980. Pertambahan sebanyak 8% ini walaupun tidak sebegitubesar, ianya mempunyai erti bagi PDPN kerana pertambahan ini dicapai meskipun dalamperancangannya PDPN terpaksa mengurangkan Program Latihan memandangkan keadaanekonomi negara yang sedang meleset.
Dato' Abu Kassim bin Haji Mohamed telah bersara pada tahun 1981 sebagaiPengarah. Beliau merupakan pengasas kepada perkembangan dan pembangunan PDPNsebagai sebuah Institusi Latihan Pengurusan yang unggul di rantau ini.
Dato' Abu Kassim digantikan oleh Ir. Haji Arshad bin Haji Marsidi sebagai Pengarahbaru PDPN. Beliau bukanlah asing lagi di dalam bidang latihan pengurusan. Penglibatandan pengalaman beliau di PDPN semenjak tahun 1968 sudah pasti dapat menolong beliaudi dalam mencorakkan perjalanan serta menentukan tujuhala masa depan PDPN berse-suaian dengan matlamat negara dalam masa yang singkat. Saya yakin, di bawah bimbinganIr. Haji Arshad, PDPN akan terus memainkan peranan utama di dalam konteks kemajuanpembangunan negara.
Bagi mengekalkan peranan PDPN sebagai Institusi daya pengeluaran yang unggul,PDPN dengan daya usaha sendiri memupuk kesedaran daya pengeluaran bagi semualapisan rakyat Malaysia. Rancangan dan program Kempen Daya Pengeluaran akan dikelo-lakan untuk seluruh negara dalam tahun 1982. Kempen ini akan diteruskan untuk bebe-rapa tahun. Kempen ini akan dimulakan dengan Seminar Kebangsaan Daya Pengeluaran.Objektif utama Kempen ini ialah untuk memberi kesedaran dan memperbaiki daya penge-luaran di semua sektor ekonomi.
Di dalam konteks kemajuan keusahawanan pula, PDPN telah melancarkan program-program bersama dengan MARA, Bank Pembangunan Malaysia Berhad, dan MIDF dengantujuan mengadakan kemudahan bersepadu untuk keperluan usahawan yang sedang mem-ban gun.
Dalam usaha ini PDPN telah memilih 7 bidang untuk memajukan perusahaan Bumi-putra. Bidang-bidang tersebut ialah Pertukangan Kayu, Sajian Makanan, Pembinaan,Kejuruteraan Ringan dan Pembaikan Alat-Alat Kejuruteraan Ringan, Pemerosesan Makan-an, Pengangkutan dan Peruncitan.
Di atas sumbangan Pegawai dan kakitangan PDPN untuk sepanjang tahun 1981,saya bagi pihak Majlis Daya Pengeluaran Negara ingin menyampaikan ucapan penghargaandan terima kasih.
(Dr. Nawawi Mat Awin)Pengerusi,
Majlis Daya Pengeluaran Negara.
BAHAGIAN 1
PENDAHULUAN
Pusat Daya Pengeluaran Negara Malaysia
Pusat Daya Pengeluaran Negara telah ditubuhkan dalam tahun 1962 sebagai satuprojek bersama oleh Kumpulan Wang Khas Bangsa-Bangsa Bersatu dan Kerajaan Perseku-tuan dengan Pertubuhan Buruh Antarabangsa sebagai pentadbirnya. Mengikut RancanganGerakan projek itu, Pusat Daya Pengeluaran Negara akhirnya akan berkuasa sendiri.
Dalam tahun 1966 Akta (Memperbadankan) Majlis Daya Pengeluaran NegaraNombor 19 tahun 1966 telah diluluskan oleh Parlimen dan Majlis menjadi sebuah badanyang berkuasa sendiri mulai daripada Ihb. Mac, 1966. Akta ini dipinda oleh Akta (Pin-daan) (Memperbadankan) Majlis Daya Pengeluaran Negara 1975 (Akta A305 tahun 1975)sejajar dengan usaha-usaha perkembangan Pusat ini.
Majlis ini telah menubuh dan menyelenggarakan Pusat Daya Pengeluaran Negarabagi maksud:
— Meninggikan mutu pengurusan termasuk penyeliaan pada segala peringkatdalam perdagangan dan perusahaan di Malaysia;
— Memperbaiki kecekapan perjalanan perusahaan, jualan-jualan dan pemasarandengan memberi perhatian khusus kepada kaedah-kaedah menambah dayapengeluaran, memperbaiki mutu keluaran, mengurangkan belanja-belanja danmemberi latihan dan nasihat mengenai perhubungan antara buruh denganpengurusan;
— Mengadakan latihan dan rancangan-rancangan lain yang boleh sebaik-baiknyamengisi kehendak-kehendak tertentu dan kehendak-kehendak tempatan dannegara pada seluruhnya;
— Menerangkan maksud-maksud, tujuan-tujuan dan usaha-usaha Pusat dan.men-dapatkan kerjasama daripada kumpulan-kumpulan majikan dan pekerja;
— Menasihatkan, sebagarmana kakitangannya berkelayakan, Menteri dan per-tubuhan-pertubuhan persendirian, pertubuhan-pertubuhan atau orang perse-orangan mengenai perkara-perkara yang meliputi segala segi cara daya penge-luaran;
— Berkhidmat sebagai suatu foram untuk membincangkan masalah-masalahpenubuhan, pengurusan dan penyeliaan dalam perdagangan dan perusahaan;
— Membuat penyata tahunan kepada Menteri berkenaan dengan kemajuan danmasalah-masalah meninggikan daya pengeluaran dalam perdagangan dan peru-sahaan dalam negara serta membuat syor-syor mengenai cara bagaimanamasalah-masalah itu boleh diuruskan;
— Mengada dan menguruskan perkhidmatan-perkhidmatan perunding;— Mengadakan dan mengekalkan perhubungan-perhubungan dengan pertubuhan-
pertubuhan kebangsaan mahu pun antarabangsa;— Menjalankan usaha-usaha perniagaan untuk mendapat keuntungan bagi maksud
perjalanan kerja-kerjanya di bawah Akta ini; dan— Membuat apa-apa perkara sebagaimana yang bersangkutan dengan atau terlibat
daripada perjalanan kerja-kerja di bawah Akta ini.
KEGIATAN MAJLIS
A. Sepanjang tahun 1982, Majlis bermesyuarat sebanyak 7 kali, menyentuh di antaralain-lain perkara di bawah:—
1. BELANJAWAN
— Anggaran Belanjawan Mengurus sebanyak $6,320,580.00 dan Pembangunansebanyak $9,274,373.00 telah diluluskan untuk tahun 1982.
2. KAKITANGAN
— Pengambilan seramai 32 orang Pegawai Latihan dan Penyiasatan (PLP), 1Penolong Setiausaha, 1 Penolong Pegawai Perpustakaan, 1 PenolongPegawai Perangkaan, 2 Pegawai Kerani Akaun, 2 Jurutrengkas, 1 PenyeliaBangunan, 3 Juruteknik, 1 Operator Telefon, 1 Pelayan Pejabat, 1Attendan Perpustakaan, 1 Pencuci, 1 Derebar dan 2 Jaga.
— 6 orang Penasihat Latihan Antarabangsa telah dilantik berkhidmat denganPusat ini.
3. RANCANGAN PEMBANGUNAN DAN LATIHAN
— Rancangan Pembangunan Usahawan bagi Bumiputra— Kemajuan Institut Latihan Hotel-Restoran— Rancangan Pembangunan Sumber Tenaga Manusia— Melaksanakan Rancangan Malaysia Ke 4 untuk PDPN
4. KEMAJUAN KAKITANGAN— Latihan tempatan dan seberang laut untuk Pegawai-Pegawai Kanan.— Kursus-kursus 'Institut' untuk Pegawai-Pegawai.— Latihan tempatan untuk kakitangan rendah.
5. BANTUAN TEKNIK DARI KERAJAAN-KERAJAAN ASING DAN PER-TUBUHAN-PERTUBUHAN ANTARABANGSA
— Sepanjang tahun 1981 Pusat ini telah menerima bantuan untuk memboleh-kan 15 orang Pegawai Kanan meliputi pelbagai rancangan laiihan di sebe-rang laut dan juga memperolehi perkhidmatan Penasihat-penasihat Anta-rabangsa untuk perkhidmatan jangka pendek.
B. MESYUARAT
Mesyuarat-mesyuarat seperti berikut telah diadakan di sepanjang tahun ink—
Mesyurat Majlis - 7 kaliJawatankuasa Perjawatan MDPN — 5 kaliJawatankuasa Program & Perancangan MDPN — 1 kaliJawatankuasa Institut Latihan Hotel dan Restoran MDPN — 3 kali
TINJAUAN UMUM AKTIVITI
KEGIATAN LATIHAN
Kursus-Kursus Latihan
520 program latihan untuk seramai 10,094 peserta telah diselenggarakan di seluruhnegara. Di samping kursus yang dijalankan oleh Ibu Pejabat Pusat di Petaling Jaya, 50%penyelarasan kursus-kursus ini dilaksanakan oleh pejabat-pejabat Wilayah di Pulau Pinang,Johor Bharu, Kuantan, Kuching dan Pejabat Negeri di Kota Kinabalu.
Sebagai usaha menyediakan keperluan latihan bidang perniagaan kecil dalam pro-gram Pembangunan Usahawan, sebanyak 209 kursus MMU telah dilaksanakan untuk4,955 peniaga kecil di seluruh negara.
Kursus/Seminar Khas
Sepanjang tahun 1981 PDPN telah menyelenggarakan 31 seminar mengenai ber-bagai bidang pengurusan.
Sebagai usaha menyediakan latihan untuk industri perhotelan dan pelancungan, 2program bertambah bagi penyelia-penyelia hotel dan restoran (Hotel and RestaurantSupervisory Certificate Programme) telah dijalankan di Ibu Pejabat di Petaling Jaya dandi Hotel Tropical Inn, Johor Bharu. Seramai 24 peserta-peserta menerima sijil.
Program 'Certificate in Supervision' yang mengandungi 8 Module telah dijalankandi Johor Bharu untuk 17 peserta. Program 'Supervisory Development Programme' telahdijalankan di Sibu untuk seramai 12 peserta.
Seperti tahun-tahun dulu, 2 program Pembangunan Sumber Tenaga Manusia untukjawatan Penyelia telah dijalankan di Ibu Pejabat di Petaling Jaya untuk seramai 18 pesertadan di Pulau Pinang untuk seramai 34 peserta.
Tahun 1981 menyaksikan pelancaran program Diploma Pengurusan Pemasaran yangke lima di Pulau Pinang, yang telah dihadiri oleh 45 peserta dan pelancaran programDiploma Pengurusan Pemasaran yang ke enam di Kuala Lumpur dan telah dihadiri oleh47 peserta. Program ini adalah usahasama PDPN dan Persatuan Daya Pengeluaran Malay-sia.
Kursus Yang disuaikan
Sebanyak 69 kursus yang disuaikhas bagi keperluan organisasi tertentu telah di-jalankan di seluruh negara untuk meningkatkan perkhidmatan latihan di sektor perda-gangan dan perindustrian.
Ceramah Filem
Ceramah yang berlandaskan pada filem-filem dari perpustakaan yang menitikberat-kan pada teknik-teknik pengurusan moden telah mendapat sambutan baik dari organisasiswasta dan awam. Aktiviti ini adalah usaha PDPN untuk memperkuatkan lagi kesanlatihan di samping methodologi yang sedia ada.
Khidmat Nasihat dan Perondingan
Dalam kegiatan perkhidmatan nasihan dan perundingan sebahagjan besar usahatelah dipusatkan pada bantuan kepada peniaga-peniaga Bumiputra yang umumnyamengendalikan pengurusan perniagaan-perniagaan kecil. Perkhidmatan tersebut telah di-beri kepada 4,955 orang peserta kursus melahirkan dan membina usahawan tahun 1981.
Projek khidmat nasihat jangka panjang yang meliputi bidang pengurusan sepertiKejuruteraan Perusahaan, Pemasaran dan Perakaunan juga diselenggarakan.
Aktiviti Pejabat Wilayah
Pejabat-pejabat Wilayah dan Pejabat Negeri di Kota Kinabalu telah bersama-samamenyumbangkan kira-kira 50% daripada semua kegiatan-kegiatan latihan di PDPN dan inisejalan dengan usaha Pusat ini untuk disentralisasi latihan pengurusan.
Seminar/Bengkel
Seminar/Bengkel berikut telah diselenggarakan oleh PDPN:-
— Seminar bertajuk 'Construction Management'— Seminar bertajuk 'Industrial Safety'— Seminar bertajuk 'Cost Reduction'— Seminar Wilayah bertajuk 'Industrial Relations and Labour Laws'— Seminar bertajuk 'Production Planning and Control'— 2 Seminar Wilayah bertajuk 'Low Cost Automation' yang telah diadakan di-
Ipoh dan Johor Bharu.— Seminar bertajuk 'Motivation/Leadership'— Seminar bertajuk 'Communication'— Seminar bertajuk 'Performance Appraisal'
PROGRAM-PROGRAM KHAS
Sepanjang tahun ini 69 program latihan telah dijalankan khas untuk organisasi-organisasi berikut:—
No. Program Organisasi Tempat
6. Perkhidmatan Bumiputra
Program PembangunanKeusahawan (KUPP) untukPegawai-Pegawai Pembangunan
I.
Perusahaan Pelancungan
Hotel Restaurant SupervisoryCertificate
Kementerian Kebu-dayaan, Belia danSukan, KEMENTAH,Yunit PenyertaanBumiputra Sabah.
Tropical Inn Hotel
Petaling Jaya danSabah
Johore Bharu
No.
1
1
2.
1
2
1
1
1
4
7.
2.
2.
2.
1.
1.
1.
Program
Special Supervisory Skills
Perkhidmatan Perusahaan Kecil
Job Simplification
Keselamatan Perusahaan(Industrial Safety)
Pengurusan Perakaunan
Budgetary Control
Practical Accounting
Financial Management
Budgetary Control
Jualan dan Pemasaran
Pengurusan Pemasaran(Marketing Management)
Pengenalan Pemasaran(Basic Marketing)
Pengurusan Runcit(Retail Management)
Jurujualan (Salesmanship)
Pengurusan Pemasaran(Marketing Management)
Perhubungan Perusahaan
Perhubungan Perusahaan untukPenyelia (Industrial Relationfor Supervisors)
Industrial Relations
Industrial Relationsfor Supervisors
Industrial Relationsfor Supervisors
Organisasi
Hyatt Hotel
MAICO
MARA
FELDA
MISC
Ministry of Trade &Industry
Penfabric(M)Sdn.Bhd.
MADA
FAMA
MARA
MARA
FELDA
Kumpulan GuthrieSdn.Bhd.
Penfabric (M) Sdn. Bhd.
Kutim Group
Tempat
Kuantan
Sungei Way
PDPN. P J.
PDPN, P.J.
PDPN, P.J.
PDPN,PJ.
Penang
PDPN, P.J.
P. Jay a
P. Jaya
Alor Star
Alor Star
Kuala Lumpur
P. Dickson
Penang
J. Bharu
No.
10.
1.1.
1.
1.
1.
2.
1.
1.
1.
1.
1.
1.
1.
1.
1.
1.
1.
2.
1.
1.
Program
Kemajuan Pengurusan
Leadership and HumanRelationsEffective SupervisionPimpinan dan PerhubunganSesama Manusia (Leadership& Human Relations)Seminar "Motivation andLeadership"Pimpinan dan PerhubunganSesama Manusia (Leadership& Human Relations
Leadership
Leadership and HumanRelations
Communication
Management
Dorongan (Motivation)
Introduction to PersonnelManagementMotivation and Job Satisfaction
General Management
Leadership and Human Relations
General Management
Management for Supervisors
Kemajuan Pengurusan(Management Development)
'Communication' Seminar
Proses-Proses Pengurusan(Management Process)
Supervisory Training
General Management
Organisasi
National FamilyPlanning BoardMBSBL.P.K.
FELDA
Pernas CharterManagement
FAMA
FAMA
Pernas Charter ilManagement
Assunta Hospital
Pernas CharterManagementPejabat Haiwan
Penfabric(M)Sdn. Bhd.
Penfabric (M)Sdn. Bhd.Malay awata
Malayawata
Gula Felda
Hitachi (M) Sdn. Bhd.
Hitachi (M)Sdn. Bhd.RISDA WU1
Antara Steel MillSdn. Bhd.
TLDM - Woodlands
Tempat
PDPN, P. Jaya
Kuala LumpurP. Jaya
Kuala Lumpur
Kuala Lumpur
Kuala Lumpur
Kuala Lumpur
Kuala Lumpur
P. Jaya
Kuala Lumpur
Kuantan
Penang
Penang
Penang
Penang
Penang
Penang
J. Bharu
Pasir Gudang
J. Bharu
Penyertaan Bumiputra
Bahagian perkhidmatan Bumiputra sepanjang tahun 1981 telah meningkatkan kegi-atannya terutama dalam program Pembangunan Keusahawanan.
Berikut adalah senarai aktiviti yang telah dijalankan sepanjang tahun:—(1) 82kursusEDPIbagi2,269peserta.
(2) 7 kursus khas EDP 1 untuk 159 bakal-bakal bekas perajurit.
(3) 2 kursus khas untuk 28 peserta daripada Kementerian Perdagangan & Perin-dustrian.
(4) 2 kursus khas untuk 58 peserta telah dijalankan di atas usahasama BPMB/MARA/PDPN.
(5) 6 kursus untuk seramai 72 Pegawai Pembangunan (KUPP) daripada KEMEN-TAH, Unit Penyertaan Bumiputra dan KKBS.
(6) 2 kursus Pra-EDP untuk 59 peserta daripada KEMENTAH.
(7) 23 Seminar Susulan-Sehari untuk 2,943 peserta.
(8) 78 kursus EDP II telah dijalankan sepanjang tahun 1981 untuk 1,472 peserta,iaitu:—
8 kursus Pengurusan Kewangan7 kursus Pengurusan Runcit2 kursus Pengurusan Pemasaran27 kursus Simpan Kira-Kira34 kursus Pembinaan
(9) 30 Bengkel Usahawan Sehari untuk 838 peserta.
(10) 366 Unit Perniagaan di Selangor, Negeri Sembilan dan Wilayah Persekutuantelah disusuli. Hanya 165 unit dapat ditemubual dan masih berniaga.
(11) Untuk EDP Susulan kedua, hanya 139 unit perniagaan dapat ditemubual. 6unit telah berhenti berniaga dan 11 lagi unit tidak dapat ditemubual. Hanya 36unit sahaja yang mempunyai potensi.
(12) Untuk EDP (Financial & Business Analysis) 49 unit perniagaan telah disusuli.Dari jumlah ini, 15 unit ialah peserta-peserta khas daripada usahawan BPMB/MARA/PDPN. Unit-Unit Perniagaan ini adalah di Wilayah Persekutuan, Selan-gor, Perak dan Negeri Sembilan.
(13) Bahagian perkhidmatan Bumiputra juga memberikan bimbingan kepada penia-ga-peniaga dalam usaha mereka untuk mempersiapkan kertas kerja bagi mem-perolehi pinjaman modal.
Perkhidmatan Perundingan Pengurusan
Penambahan dalam aktiviti-aktiviti latihan di PDPN telah menimbulkan lebihbanyak permohonan untuk mendapatkan khidmat perundingan dan nasihat. Sebahagianbesar usaha telah dipusatkan pada bantuan kepada peniaga-peniaga Bumiputra yangumumnya mengendalikan pengurusan perniagaan kecil.
Projek-projek penting yang dijalankan dalam tahun 1981 adalah seperti berikut:-
(1) 'Satu rancangan kajian kerja (Demand Studies) ke atas 5 keluaran (5 products)telah dijalankan di atas permintaan oleh Intenational Trade Centre. Hasilkajian tersebut telah dikemukakan di New Delhi, Karachi dan Singapura.
(2) Program Penganalisaan Operasi gudang (warehouse) telah dijalankan untukSyarikat Farmasi Antarabangsa (International Pharmaceutical Company)
(3) Rancangan Projek untuk kontraktor kelas D telah diwujudkan.
(4) Satu kajian telah dijalankan untuk pengeluar bateri yang telah digunakan(Second-hand battery)
Unit Teknik Kos Rendah (LCA)
Sebagai menyusuli pcnubuhan Unit Teknik Kos Rendah (LCA), sebuah Makmaltelah ditubuhkan. Makmal tersebut dilengkapkan tiengan 5 panel latihan dan ditempatkandi Pejabat sementara PDPN di Sungai Way, Selangor.
Untuk memperkenalkan konsep dan penggunaan teknik automation yang mudahdan boleh dikawal ini ke Industri tempatan, satu Seminar Kebangsaan dan 3 SeminarWilayah telah diadakan. Seminar Kebangsaan tersebut telah diadakan pada llhb & 12hbMac, 1981 di Petaling Jaya dan telah dihadiri oleh 100 orang peserta terdiri daripadaeksekutif-eksekutif daripada berbagai industri.
Seminar-Seminar Wilayah telah diadakan di Pulau Pinang pada 21hb Apr. 1981,Ipoh pada 15hb. Julai, 1981 dan Johor Bharu pada 8hb September, 1981.
2 module kursus Teknik Kos Rendah (LCA) telah juga diperkenalkan. Module per-tama (LCA I) telah dijalankan sebanyak 4 kali dan module kedua (LCA 2) sebanyak 3kali. Kursus Teknik Kos Rendah ini akan dijalankan dengan lebih giat lagi pada masahadapan.
Pengurusan Penyelidikan Dan Perkhidmatan Penerangan (MARIS)
Unit Pengurusan Penyelidikan dan Perkhidmatan Penerangan meliputi aktiviti-aktiviti penyelidikan dan penerangan dan perpustakaan. Di antara aktiviti-aktiviti yangdijalankan oleh Unit ini, penekanan diberi untuk meningkatkan kesedaran.Pengeluaran(Productivity Consciousness).
Aktiviti menyebarluaskan penerangan dianggap sebagai aktiviti penting yang ter-maktub dalam usaha Pusat untuk menggalakkan daya pengeluaran. Bersandarkan padafalsafah inilah MARIS mengatur aktivitinya dalam membantu menonjolkan usaha-usahaPusat memupuk konsep dan teknik daya pengeluaran pada semua peringkat pengurusan,melalui kegiatan-kegiatan kursus latihan dan perkhidmatan.
Penyelidikan dan Penerangan
MARIS berterusan menerima banyak pertanyaan-pertanyaan dari orang ramai danberbagai-bagai organisasi di dalam sektor awam dan swasta berhubung dengan aktiviti-aktiviti yang dijalankan oleh Pusat ini. Di samping meningkatkan keinginan untuk men-dapatkan penerangan mengenai latihan pengurusan, minat terhadap informasi yang lebihkhusus mengenai pemasaran,perhubungan perusahaan, 'feasibiUty study' dan sebagainyaterus menerus diterima. Pertanyaan-pertanyaan juga diterima daripada organisasi-orga-nisasi seberang laut.
MAR1S sentiasa berusaha membina data-data maklumat yang komprehensif menge-nai kegiatan Pusat untuk tujuan penilaian. Data-data ini juga sering digunakan untukinelengkapi maklumat taklimat untuk pelawat-pelawat tempatan dan asing.
Kerjasama dalam bentuk penyediaan maklumat tertentu juga disediakan apabilaperlu kepada bahagian-bahagian latihan dan pejabat-pcjabat wilayah guna memperlancar-kan aktiviti-aktiviti mereka.
Sepanjang tahun 1981, sebanyak 26 filem latihan pengurusan telah dibeli. Filem-Filem tersebut terdiri dari filem latihan kemajuan Pengurusan, Perhubungan Perusahaan,Jualan dan Pemasaran, Pengurusan Perakaunan, Kejuruteraan Perusahaan dan Auto-mesyen Kos Rendah yang dapat memperkayakan lagi perpustakaan filem pusat dan mem-perbaiki mutu perkhidmatan bahagian latihan dan KJiidmat Perundingan.
Perpustakaan
Tahun 1981 menyaksikan penarnbahan khidmat-khidmat Perpustakaan. Dalambulan Ogos, kemudahan pinjaman dan rujukan telah dibuka kepada orang ramai melaluiskim keahlian khas. Dalam bulan September, sebuah Perpustakaan cawangan telahditubuhkan di Pejabat Wilayah, di Johor Bharu, untuk member! khidmat kepada peserta-peserta kursus dan juga pembaca-pembaca daripada sektor swasta dan orang ramai.
Sejumlah 182 rujukan pertanyaan daripada pertubuhan-pertubuhan dan individu-individu telah dikendalikan sepanjang tahun ini. Tambahan kepada itu 13 orang pelajardaripada universiti-universiti tempatan dan Penyelidik-penyelidik telah diberi kemudahanuntuk membuat penyelidikan di Pusat ini untuk kertas kerja mereka.
Sejumlah 1,210 buku-buku Pengurusan baru dan 35 buah jernal-jernal baru telahdibeli sepanjang tahun ini. Sehingga 31hb. Disember, 1981, Perpustakaan ini mempunyai13,120 buku-buku Pengurusan dan 359 jernal-jernal semasa.
Juralah pengguna Perpustakaan sepanjang tahun 1981 adalah 331 orang. Jumlahtersebut termasuk kakitangan Pusat, ahli-ahli yang terdaftar dan institusi-institusi luar.Sebanyak 3,261 buku dan jernal telah dipinjam oleh mereka.
Berikut adalah terbitan-terbitan yang dikeluarkan oleh Pusat ini sepanjang tahun1981.
(1) PEMBERITA - Bil. 19. Jul - Dis., 1980
(2) Upacara Penyampaian Sijil Kursus PDPN, Cawangan Pantai Timur, 1981.
(3) Upacara Penyampaian Sijil-Sijil PDPN, Petaling Jaya, 1981
(4) Demand Study: Medical, Scientific, analytical and surveying instruments andapparatus.
(5) Demand Study: Building Materials of Iron and Steel
(6) Demand Study: Sports Goods
(7) PEMBERITA-Bil. 20, Jan.-Jun, 1981
Perhubungan A warn dan Publisiti
Usaha untuk menggalakkan dan memberi publisiti terhadap aktiviti-aktiviti Pusatini melalui media televisyen, radio dan akhbar-akhbar masih dikekalkan melalui perhu-bungan awam dan kempen-kempen publisiti. Penerangan mengenai berbagai aspek kema-juan daya pengeluaran telah disediakan untuk meluaskan konsep daya pengeluaranmelalui ceramah, risalah-risalah mengenai perkara-perkara yang bersangkutan dan melaluiProgram Pembangunan Sumber Tenaga Manusia.
Perkhidmatan Pusat berupa kursus-kursus latihan, ceramah filem, seminar/woksyop,khidmat susulan dan nasihat ditawarkan melalui alat-alat iklan di akhbar dan berita-berita tempatan di seluruh negara, dan ini mendapat perhatian yang sepenuhnya darisektor-sektor awam dan kerajaan.
Rancangan perhubungan awamnya juga termasuk layanan berupa penerangan,pengurusan dan perpustakaan kepada para pelawat/pengkaji luar serta tempatan .
10
Kursus-kursus yang dijalankan dalam tahun 1981 di Pejabat-pejabat Wilayah PDPN
Pejabat Wilayah Timur (meliputi negeri Pahang, Trengganu, Kelantan)
Bilangan BilanganKursus/Seminar Kursus Peserta
Entrepreneurial Development Programme (EDP1) 40 962Bengkel Usahawan (Entrepreneurial Workshop) 5 111Pengenalan Perakaunan (Basic Accounting) 2 42Pengurusan Kewangan (Financial Management) 1 15Financial Management I 1 10Financial Management II 1 7Cash Flow Management 1 7Leadership and Customer Relations in the Hospitality 2 60IndustrySpecial Supervisory Skills 1 12Memulakan Perniagaan Eksport dan Dokumentasi 1(Setting Up Export Business and Documentation) 6Jurujualan (Salesmanship) 1 6Pengenalan Pengurusan Pemasaran (Introduction to 1 16Marketing Management)Industrial Relations and Labour Laws 1 9Perhubungan Pengurusan untuk Penyelia 1 8Disiplin Dalam Industri (Discipline in Industry) 1 6Organisation and Methods 1 7«-Filing and Records Management 1 6
Penyelia Sebagai Jurulatih dan Pengajar (Supervisor 1 8as a Trainer and Instructor)Introduction to Personnel Management 1 12Pimpinan dan Perhubungan Sesama Manusia 2 19(Leadership and Human Relations)
Motivation and Job Satisfaction 1 14
67 1,343
11
Pejabat Wilayah Utara (meliputi negeri Perils, Kedah dan Pulau Pinang)
BHuigan BilanganKursus Kursus Peserta
Entrepreneurial Development Programme (EDP I) 28 558Bengkel Usahawan (Entrepreneurial Workshop) 3 42Budgetary Control 2 23Cash Flow Management 1 12Costing I 1 21Costing II 1 20Restaurant Services 1 10Industrial Safety I 2 26Job Satisfaction 1 14Industrial Safety II 1 8Keselamatan Perusahaan (Industrial Safety) 1 34Menyenangkan Kerja (Job Simplification) 1 34Seminar on Industrial Safety 1. I l lSalesmanship 1 8Import Procedures and Documentation 1 9Sales Management 1 7Setting up Export Business and Documentation 1 7Tatacara Eksport, Import dan Dokumentasi (Export, Import 1 30Procedures and Documentation)Kejurujualan (Salesmanship) 2 49Pengurusan Pemasaran (Sales Management) 2 52Industrial Relations for Supervisors 2 50Domestic Inquiry Procedures 1 19Discipline in Industry 1 8Management of Labour Relations 1 13Perhubungan Perusahaan (Industrial Relations) 1 34Work Study 1 12Materials Handling 1 18Production Planning and Control 1 6Filing and Records Management 1 24Quality Control 1 9Inventory Management 1 21Motivation and Job Satisfaction 2 27General Management 2 31Leadership and Human Relations 1 25Leadership and Human Relations for Managers 1 13Pimpinan dan Perhubungan Sesama Manusla (Leadership 2 60and Human Relations)Management for Supervisors 1 12Kemajuan Pengurusan (Management Development) 1 15Penyelia Sebagai Jurulatih dan Pengajar (Supervisor as a 1 21trainer and Instructor)Proses Pengurusan Am (General Management Procedures) 1 34
Melatih Pekeija Bawahan dan Perbincangan Kumpulan 1 34(Training of Junior Staff and Group Discussion)Perbincangan Am (General Discussion) 1 34Seminar "Communications" 1 15
80 1,610
Pejabat Wilayah Selatan (meliputi negeri Johor dan Melaka)
Bilangan BilanganKursus Kursus Peserta
Entreprenuerial Development Programme (EDP I) 29 707Bengkel Usahawan (Entreprenuerial Workshop) 5 135Housekeeping 1 15Front Office Procedures 1 15Kitchen Management 1 15Marketing 1 10Introduction to Marketing in the Hospitality Industry 1 10Restaurant Services 1 15Special Supervisory Techniques 1 17Job Simplification 1 6Industrial Safety I 2 1 5Financial Management 1 9Costing I 1 1 1Cash Flow Management 1 5Finance and Costing 1 17Tatacara Import dan Dukomentasi (Import procedures 1 5and Documentation)Management of Labour Relations 1 10Domestic Inquiry Procedures 1 8Perhubungan Perusahaan Untuk Penyelia 1 10Industrial Relations for Supervisors 2 37Grievance Handling and Discipline 1 17Filing and Records Management 1 10Production Planning and Control 2 21Quality Control 1 17Leadership and Human Relations for Managers 1 8Proses-Proses Pengurusan (Management Process) 2 64Introduction to Personnel Management 1 7Leadership and Human Relations 1 11Pimpinan dan Perhubungan Sesama Manusia (Leadership 3 46and Human Relations)
13
Communication 1 17Motivation 1 25Supervisory Training 1 12Groupwork and Discussion Leading 1 9Supervisor as a Trainer and Instructor 1 13
73 1,376
Pejabat WUayah Sabah dan Sarawak
Bilangan BilanganKursus Kursus Peserta
Entrepreneurial Development Programme (EDP I) 34 677Bengkel Usahawan (Entrepreneurial Workshop) 3 85Pengurusan Kedai Makan (Restaurant Management) 3 42Industrial Safety I $ - 73Industrial Safety II 3 - 56"Developing Junior Accounting Staff 1 17Basic Accounting for Executives 1 8Finance and Costing 1 12Pengurusan Kewangan (Financial Management) 1 12Impot Procedures and Documentation 2 33Setting up Export Business and Documentation 1 13Sales Management 1 7Grievance Handling 1 20Discipline in Industry 2 26Employer Relation 1 12Industrial Relations and Labour Laws 1 11Grievance Handling and Discipline 1 12Collective Bargaining and Negotiation Procedures 1 14Disciplinary Procedures in the Public Sector 2 34Regional Seminars on " Industrial Relations and Labour Laws" 1 118Filing and Records Management 4 69Quality Control 1 12Supervisor as Trainer and Instructor 1 12Communication and Human Relations 1 12Leadership and Human Relations for Managers 1 24Motivation and Performance Appraisal 1 12
75 1,417
14
Courses Conducted In 1981 By N.P.C. (Headquarters)
Course/Seminar No. of No. ofCourses Participants
Entrepreneurial Development Programme (EDP I) 48 1,213Bengkel Usahawan (Entrepreneurial Workshop) 14 465Leadership and Customer Relations in the Hospitality 2 33IndustryRestaurant Services 2 28Beverage Management 1 20Kitchen Management 1 16Supervisory Hotel Housekeeping 1 22Front Office Procedures 1 18Staff Management 1 17Marketing in the Hospitality Industry 1 17Introduction to Accounting in the Hospitality Industry 1 16Pengurusan Kedai Makan (Restaurant Management) 2 33Job Simplification 4 63Menyenangkan Kerja (Job Simplification) 3 35Industrial Safety I 3 60Maintenance Management 1 14Stock and Store Management 1 25Keselamatan Perusahaan I (Industrial Safety I) 4 58Industrial Safety II 1 19Budgetary Control 2 46Practical Accounting 2 44Basic Accounting for Executives 3 26Financial Management I 2 2 1Cash Flow Management 1 14Introduction to Accounting Practices 1 15Pengenalan Perakaunan (Introduction to Accounting 2 51Practices)Planning and Control Through Management Accounting II 1 10Pengurusan Kewangan I (Financial Management I) 1 21Project Evaluation 1 14Financial Management II 1 7Seminar "Cost Reduction" 1 19Sales Management 2 19Salesmanship 5 42Marketing Research 1 8Pengurusan Pemasaran (Sales Management) 1 27
' Setting up Export Business and Documentation 1 8Introduction to Marketing Management 2 22Pengurusan Perniagaan (Sales Management) 1 14Profits Through Advertising Management 1 10Import Procedures and Documentation 1 17Pengenalan Pemasaran (Introduction to Marketing) 5 155Pengurusan Runcit (Retail Management) 7 184
15
Bilangan BilanganKursus/Seminar Kursus Peserta
Tatacara Eksport dan Import (Export and Import Procedures) 1 25Discipline in Industry 2 24Perhubungan Perusahaan Untuk Penyelia (Industrial 3 43Relations for Supervisors)Management of Labour Relations 2 14Domestic Inquiry Procedures 2 19Industrial Relations for Supervisors 2 31Industrial Relations and Labour Laws 1 13Perhubungan Perusahaan Untuk Pegawai-Pegawai 1 26Kesatuan Sekerja (Industrial Relations for Trade UnionExecutives)Perhubungan Perusahaan (Industrial Relations) 1 17Industrial Relations 1 18Grievance Handling 1 8Collective Bargaining and Negotiation Procedures 1 21Disiplin Dalam Industri (Discipline in Industry) 1 5Filing and Records Management 3 55Critical Path Method 2 18Work Study 2 25Organisation and Methods 2 172nd Productivity Improvement Programme on Work Study 1 8Pengurusan Fail dan Rekod (Filing and Records Management) 4 76Quality Control 1 15Production Planning and Control 2 33Seminar "Production Planning and Control" 1 53Low Cost Automation 5 38Low Cost Automation II 2 16Seminar "Low Cost Automation" 2 66Introduction to Personnel Management 2 24Leadership and Human Relations 13 245Effective Supervision 1 19Training Methodology 1 18Groupwork and Discussion Leading 1 7Leadership and Human Relations for Managers 2 39Pimpinan dan Perhubungan Sesama Manusia 7 115(Leadership and Human Relations)Penyelia Sebagai Jurulatih dan Pengajar 2 20(Supervisor As A Trainer and Instructor)Motivation and Job Satisfaction 2 32Proses Pengurusan Am (General Management Process) 1 18Melatih Pekerja dan Memimpin Perbincangan (Training 1 18of Employees and Conducting Discussion)Supervisor as a Trainer and Instructor 2 36Seminar "Motivation/Leadership" 1 21Interpersonal Communication 1 12Leadership 1 19Communication 1 14Management 1 7Training Methodology II 1 18Dorongan (Motivation) I 16
225 4,34816 ____ ______
Kursus-kursus yang dianjurkan bersama oleh PDPN dengan Persatuan Daya PengeluaranMalaysia (MAP)
PDPN telah mendapat bantuan dan sokongan dari Persatuan Daya PengeluaranMalaysia melalui cawangan-cawangannya di Semenanjung Malaysia, Sabah dan Sarawak.
Program Kelima Diploma Pengurusan Pemasaran yang dianjurkan bersama telahdilancarkan dalam tahun 1981 di Pulau Pinang dan telah dihadiri oleh seramai 45 orangpeserta. Program keenam telah diadakan di Kuala Lumpur dan dihadiri oleh seramai 47orang peserta. Seperti juga dengan program-program yang lebih awal, program Diplomayang kelima dan keenam ini bertujuan untuk menyediakan satu golongan eksekutifpemasaran yang boleh menemui keperluan-keperluan perdagangan dan perindustrian yangsemakin mencabar di Malaysia.
PDPN dan Persatuan Daya Pengeluaran Malaysia juga bekerjasama menganjurkankursus-kursus latihan. Berikut adalah senarai kursus-kursus latihan yang telah diseleng-garakan sepanjang tahun 1981:
niiliini.itiiptMi Bil. Kurais Bti. Peserta
Transactional Analysis 1 9Filing & Records Management 2 37Leadership & Human Relations 4 66Office Management 2 25Pengurusan Fail & Rekod 2 32Job Simplification 1 7Pimpinan & Perhubongan Semasa Manusia 3 50Industrial Relations for Supervisors 2 31The Art of Effective Selling 2 31Effective Communication Through Speech 3 40Groupwork & Discussion Leading 1 8Increasing Employee Performance by Motivation 1 i gTeamwork & Communication SkillsDeveloping Effective Decision Makers & Delegators 1 14Supervisor as a Trainer & Instructor 2 17Penyelia Sebagai Jurulatih&Pengajar 1 7Effective Customer Relations 1 18How to be an Effective Managerial Leader 1 8Seminar on Systematic Approach Towards Timber 1 20Exporting in MalaysiaSeminar on Industrial Safety & Hygiene 3 273Seminar on Effective Fire Prevention and Control in 3 237Industries8th ARTDO - International Training & Development 1 280Conference
38 1,228Jumlah ____ _____
17
BAHAGIANII
MAJLIS DAYA PENGELUARAN NEGARA
Struktur Majlis
Sebagaimana yang terkandung dalam Akta (Pindaan) (Memperbadankan) MajlisDaya Pengeluaran Negara 1975, Pengerusi dan Ahli-Ahli Majlis dilantik oleh MenteriPerdagangan dan Perindustrian. Pengarah, Pegawai Eksekutif Pusat, yang dilantik olehMajlis dengan persetujuan Menteri adalah juga Ahli Majlis. Ahli-Ahli Majlis selain dariPengerusi dan Pengarah Pusat adalah wakil-wakil kerajaan, institusi pengajian tinggi,institusi pengurusan, buruh, majikan, perniagaan, industri pengilangan, kepentingankemajuan industri dan kewangan.
AHLI-AHLI MAJLIS
PengerusiDr. Nawawi bin Mat Awin
PengarahIT. Hj. Arshad bin Hj. Marsidi K.M.N. (mulai Ihb. April, 1981)
YB. Dato* Hj. Abu Kassim bin Hj. MohamedD.S.I.J., J.M.N., K.M.N. (hingga 3Ihb. Mac, 1981)
Wakil-Wakil KerajaanKementerian Perdagangan danPerindustrian
- Encik Mohd. Noordin bin Hassan, K.M.N., A.M.P.,Timbalan Ketua Setiausaha 'B'
Jabatan Perdana Menteri(Bahagian Perancang Ekonomi)
Kementerian Buruh dan TenagaRakyat
Perbendaharan
Kementerian Pertanian
Universiti Kebangsaan Malaysia
Negeri Sarawak
— Encik Mohammad bin YunusPengarah, Tenaga Manusia.
— Encik Wan Zahir bin Sheikh Abdul RahmanTimbalan Ketua Setiausaha 'B'
— Encik Lim Boh AngTimbalan PenguinsYunit Sistem Pengurusan Kewangan, Perbenda-haraan
— Encik T. Puvanarajah, A.M.N.Timbalan Ketua Setiausaha II.
— Y.B. Prof. Datuk Mohd. Ghazali bin Hj. Abd.Rahman
Timbalan Naib Canselor (Pelajaran dan Pern-bangunan)
— Tuan Hj. Saad bin Hassan, K.M.N., P.B.S.Setiausaha Tetap, Kementerian Perhubungan danKerjaya, Sarawak.
18
Negeri Sabah Encik Abdul Latif JohariTimbalan Pengarah, Yunit Penyertaan Bumiputra,Jabatan Ketua Menteri Sabah.
Wakil-Wakfl Sektor Swasta,Institusi Pemiagaan, Industri,Pengilangan, Kewangan, InstitusiPengurusan, Buruh & Majikan
Encik Yong Poh KonPersekutuan Pekilang-Pekilang Malaysia.
Encik Mohd, Ridzuan bin Abdul HalimKetua Pengarah,Majlis Amanah Rakyat (MARA)
Encik M.F. VilvaratnamPersekutuan Majikan-Majikan Malaysia.
Encik Lajman bin Hj. SiratKongres Kesatuan Pcrdagangan dan Pennuus-trian Bumiputra.
Encik Mohd. Yunan bin Abdullah SaniPersatuan Daya Pengeluaran Malaysia.
Encik Abu Bakar LajimPersatuan Kontrektor-Kontrektor Bumiputra.
Tuan Haii Nik Abdul Aziz bin Mohd. KamilPersaituan Bank-Bank Malaysia.
Encik V. Baradan.Kongres Kesatuan Sekerja Malaysia.
Setiausaha Kepada Majlis
Y. Bhg. Datuk Mohamad Yusoff bin Hj. Ahmad.J.P., D.P.M.P. (Individual).
Encik Yap Lim Sen (Individual)
Puan Halimah AliSetiausaha,Pusat Daya Pengeluaran Negara.
19
Jawatankuasa Perjawatan MDPN:
Ahli-ahli Jawatankuasa yang dilantik oleh Majlis untuk tahun 1981 adalahseperti berikut:-
1. Encik Mohd. Noordin bin Hassan - Pengerusi2. Tuan Haji Nik Ab. Aziz bin Mohd. Kamil3. Encik Wan Zahir bin Sheikh Abd. Rahman4. Encik Mohd. Ridzuan bin Abd. Halim5. Encik Yap Lim Sen6. Tuan Hj. Saad Hassan7. Tuan Hj. Arshad bin Hj. Marsidi,(Fengarah> PDPN)
Jawatankuasa Program dan Perancang MDPN:—
Jawatankuasa ini bertanggungjawab memberikan nasihat kepada majlis dalam per-kara-perkara yang bersangkutan aktiviti latihan tahunan Pusat, termasuk kemajuan kaki-tangannya serta penilaian mengenai kursus-kursus latihan. Ahli-ahlinya adalah:—
1. Y. Bh. Dr. Nawawi Mat Awin - Pengerusi2. Encik Mohd. Noordin bin Hassan3. Y. Bh. Dr. Mohd. Yusof bin Ismail4. Encik Wan Zahir bin Sheikh Abdul Rahman5. Encik Yong Poh Kon6. Encik M.F. Viivaratnam7. Y. Bh. Prof. Dr. Nik Abd. Rashid b. Ismail8. Encik Mohd. Ridzuan bin Abdul Halim9. Encik Lajman bin Hj. Sirat
10. Encik Abu Bakar Lajim11. Encik Yap Lim Sen12. Encik V. Baradan13. Ir. Hj. Arshad bin Haji Marsidi
20
Jawatankuasa Kewangan MDPN:
Jawatankuasa ini bertanggungjawab menasihati majlis mengenai kewangan Pusat.Ahli-ahlinya adalah: —
1. Encik Mohd. Ridzuan bin Abdul Halim - Pengerusi2. Tuan Haji Nik Abd. Aziz bin Mohd. Kamil3. Encik V. Baradan4. Encik T. Puvanarajah5. Encik Abdu] Latif Johari6. Tuan Ir. Hj. Arshad Hj. Marsidi
Jawatankuasa Institiut Latihan Hotel dan Restoran MDPN:
Jawatankuasa ini mempunyai tanggungjawab memberikan maklumat dan nasihatkepada majlis mengenai kemajuan dan perkembangan Institiut Latihan Hotel & RestoranPusat. Ahli-ahlinya adalah:—
1. Encik Mohd. Noordin Hassan - Pengerusi
2. Encik Mohammad bin Yunus3. Encik Lim Boh Ang4. Y.B. Datuk Mohamad Yusof b. Hj. Ahmad5. Encik Yong Poh Kon6. Encik Yap Lim Sen7. Encik Lajman bin Hj. Sirat
21
KEGIATAN OPERASI
Yunit-Yunit Operas!
Pusat Day a Pengeluaran Negara mempunyai 8 Bahagian Latihan:
— Bahagian Perkhidmatan Bumiputra— Bahagian Pengurusan dan Perakaunan— Bahagian Jualan dan Pemasaran— Bahagian Perhubungan Perusahaan— Bahagian Kemajuan Pengurusan— Bahagian Kejuruteraan Perusahaan— Bahagian Perkhidmatan Perusahaan Kecil— Bahagian Perusahaan Pelancungan
PDPN juga mempunyai bahagian-bahagian sokongan seperti berikut:—
— Perkhidmatan Perundingan Pengurusan— Perkhidmatan Penyelidikan Pengurusan dan Penerangan (MARIS)— Bahagian Pentadbiran
Kakitangan
PDPN mempunyai 272 orang kakitangan (Lampiran Hl-2) pada akliir tahun 1981.
Perlantikan — 33 orang Pegawai Latihan & Penyiasatan (PLP)— 1 Akauntan— 1 Penolong Setiausaha— 1 Penolong Peg. Perpustakaan— 1 Penolong Peg. Perangkaan
— 14 orang kakitangan rendah
Perletakan Jawatan — 7 orang PLP dan 4 orang kakitangan rendah(Appendix H 3)
Kemajuan Kakitangan
Dalam usaha untuk meninggikan pengetahuan dan kemahiran latihan di dalamlapangan pengurusan, penyeliaan dan pembayaran usahawan, Pegawai-Pegawai Kanantelah dilatih melalui rancangan latihan tempatan dan luar negeri dalam berbagai teknikdan kemahiran pengurusan moden.
25 orang Pegawai-pegawai Kanan termasuk Pengarah PDPN sendiri telah menghadiribeberapa rancangan latihan yang dianjurkan oleh kerajaan Pusat, kerajaan-kerajaan Asingand organisasi Antarabangsa (Lampiran H 4)
22
Bantuan Dari Negeri Asing
PDPN terus mendapat faedah dari Rancangan Kerjasama Teknik Kerajaan RepublikJerman Barat, Netherlands, Austria, India dan United Kingdom. Organisasi-organisasiAntarabangsa seperti UNIDO, ILO dan ITC/GATT/UNCTAD/ESCAP di bawah Ran-cangan Pembangunan Bangsa-Bangsa Bersatu, juga memberi bantuan kepada kegiatan-kegiatan PDPN dengan mengadakan kemudahan-kemudahan latihan seperti biasiswa-biasiswa dan pakar-pakar latihan.
Sepanjang tahun ini, PDPN terus mendapat khidmat dari penasihat-penasihatantarabangsa yang berikut:
1. Patrick M. Barry(Federal Republic of Germary— Bumiputra Services Section)
Alwyn John Young (U.K.)— Bumiputra Services Section
Leonard G. Hawkins (U.K.)- Industrial Engineering Section
Peter E. Bibus(Federal Republic of Germany)- Bumiputra Services Section
R.N. Shivpuri (India)(Sales and Marketing Section)
Rudolf Schaffer (Austria)Tourist Industry Section
Bernard Foerster(Federal Republic of Germany)— Bumiputra Services Section
Management ConsultantM.Sc. (England)Fellow Inst. of Director (England)M . I m t . M . (Ireland)
Management & Industrial Consultant(Economist/Industrial Engineer)
Management ConsultantManagement ConsultantB. Sc. (England) LondonA.M.I.C.E.(U.K.)A.M.I.Mech.E.(U.K.)
Project LeaderDiploma Kaufmann
MBA (New Delhi)M.A. Econs. (New Delhi)Graduate Programme (IMI, HarvardBusiness School)
Superier Hotel SchoolVienna Hotel Consultant.
Expert in Monrovia,Liberia, Workshop Manager,Wood Research Institute,University Monrovia.
23
PERISTIWA-PERISTIWA PENTING TAHUN 1981
1. Penukaran Pengarah PDPN — Y.B. Dato' Hj. Abu Kassim bin Hj. Mohamed telahdigantikan oleh Tuan Hj. Arshad bin Hj. Marsidi.
2. Penukaran Menteri Kementerian Perdagangan dan Perindustrian — YAB Dato' SeriDr. Mahathir telah digantikan oleh YBM Tengku Dato' Ahmad Rithaudeen AI Haj bin Tg.Ismail.
3. Seminar Kebangsaan — 'Keperluan dan Perkembangan Tenaga Mahir dalam Malaysiapada tahun-tahun Lapan Puluhan' pada l lhb — 13hb Mei, 1981 di Hotel Genting, Gen-ting Highlands - Anjuran Lembaga Latihan Perindustrian & Persijilan Ketukangan Ke-Bangsaan (LLPPKK) di bawah Kementerian Buruh dan Tenaga Rakyat, Seminar inidirasmikan oleh YAB Dato' Seri Dr. Mahathir bin Mohamad, Timbalan Perdana MenteriMalaysia.
4. Lawatan Duta Besar Austria H.E. Mr. Franz Palla ke PDPN pada 1 Ihb. Jun, 1981.
5. Lawatan YBM Tengku Dato' Ahmad Rithauddeen Al Haj bin Tg. Ismail, MenteriPerdagangan dan Perindustrian ke PDPN pada 25hb. Ogos, 1981.
6. Lawatan Pengarah PDPN ke Frankfurt, Bonn dan London mulai pada 18hb Okto-ber, 1981 hingga 6hb. November, 1981 - Lawatan rasmi ke BMZ, GTZ dan RKW di-Jerman Barat serta melawat institusi-institusi di London, Anjuran Kerajaan Negeri JermanBarat.
7. Lawatan Pengarah ke Bandung pada 26hb — 28hb November, 1981 untuk berbin-cang dengan MIDC.
8. YB Encik Rahim Thamby Chik, Setiausaha Parlimen, Kementerian Perdagangan danPerindustrian telah menyampaikan siji!-sijil kepada peserta-peserta kursus pada Hari Upa-cara Penyampaian Sijil Tahunan PDPN pada 30hb Mei, 1981.
9. PDPN telah mengambil bahagian di dalam Expo FMM 1981 dari 2Ihb. Ogos - 6hbSeptember, 1981 di Kuala Lumpur.
10. Pengerusi Majlis DPN YB Dr. Nawawi bin Mat Awin telah merasmikan pembukaankursus Pembangunan Usahawan (Siri Kedua) pada 7hb September, 1981 - anjuran ber-sama oleh Bank Pertanian Malaysia, MARA dan PDPN.
11. Pengerusi Majlis DPN YB Dr. Nawawi bin Mat Awin telah merasmikan pembukaanseminar 'Performance Appraisal' pada 12hb Oktober, 1981 di Hotel Regent. Seminar ter-sebut yang dianjurkan oleh PDPN dan dengan kerjasama Dutch Management Institutetelah disertai oleh 40 orang peserta. Ini diikuti dengan 2 kursus.14 hari mengenai Perfor-mance Appraisal pada 13hb - 16hb Oktober, 1981 dan 20hb - 23hb Oktober, 1981di PDPN, Petaling Jaya.
12. Majlis DPN telah mengadakan Majlis Makan Malam tahunan pada 1 Ihb. Disember,1981 di PDPN. Majlis tersebut dihadiri oleh YBM Tengku Dato' Ahmad Rithauddeen danTg. Noraini, YB Dato' Lew Sip Hon dan Datin Molly, Ahli-Ahli MDPN dan kakitanganPDPN.
13. Pengerusi MDPN, Dr. Nawawi bin Mat Awin telah merasmikan pembukaan Seminarmengenai 'Construction Management' yang diselenggarakan oleh PDPN dari 14hb - 16hbDisember, 1981 di Holiday Inn, Kuala Lumpur.
24
PENGHARGAAN
Majlis mengucapkan setinggi-tinggi terima kasih kepada:
Kerajaan Persekutuan dan Negeri.
Kerajaan Persekutuan Republik Jerrnan> U.K., Canada, Netherlands dan Austria
Rancangan Pembangunan Bangsa-Bangsa Bersatu, Organisasi Day a PengeluaranAsia (Asian Productivity Organisation) dan Rancangan Colombo.
Organisasi-Organisasi dari individu-individu.
Persatuan Daya Pengeluaran Malaysia.
Sebaran Am.
25
R1NGKASAN KURSUS DAN SEMINAR 1981
Bilangan kursus/Semiiiar
Bahagian Peikhidmatan Bumiputra
LAMPIRAN A
Kursus Bil. Kursus BU. Peserta
Pra-Melahir dan Membina Usahawan(Pre EDP I)Melahir dan Membina Usahawan (EDP I)MMUuntuk KEMENTAH(EDP for KEMENTAH)MMU untuk Kementerian Perdagangan(EDP for Ministry of Trade & Industry)MMU untuk Bank Pembangunan Malaysia Bhd.(EDP for Development Bank (M) Bhd.)Retail ManagementMarketing ManagementSimpan Kira-Kira (Bookkeeping)Financial ManagementConstruction CoursesBengkel Usahawan (Entrepreneurial Workshop)Courses for Development Officers (KUPP I, II, III, IV)
282
72
72
278
34306
209
592,269
15928
58
12841
571140592838
72
4,955
Bahagian Kejuruteraan Perusahaan
Kursus Bfl. Kursus
Filing and Records ManagementCritical Path MethodWork StudyOrganisation and MethodsQuality ControlProduction Planning and ControlMaterials HandlingInventory ManagementPengurusan Fail dan Rekod (Filing and Record Management)2nd Productivity Improvement Programme on Work StudySeminar on "Production Planning and Control"
35
Bil. Peserta
102334511411
1641837245360182176853
532
26
Bahagian Perkhidmatan Perusahaan Kecil
Kursus
Industrial Safety IIndustrial Safety IIJob SimplificationMaintenance ManagementStore and Stock ManagementMenyenangkan Kcrja (Job Simplification)Keselamatan Perusahaan (Industrial Safety)Seminar on "Industrial Safety"
Bil. Kursus BU. Peserta
125611451
35
184778314256992111
655
Bahagian Teknik Kos Rendah (LCA)
Kursus
Low Cost AutomationLow Cost Automation IISeminar on Low Cost Automation
Bil. Kursus
522
Bil. Peserta
381666
120
Bahagian Perakaunan Pengurusan
Kursus
Budgetary ControlPractical AccountingBasic Accounting for ExecutivesFinancial Management IFinancial Management IIFinancial ManagementCash Flow ManagementIntroduction to Accounting PracticesPlanning and Control through Management Accounting IIProject EvaluationCosting ICosting IIFinance and CostingDeveloping Junior Accounting StaffPengenalan Perakaunan (Introduction of Accounting)Pengurusan Kewangan I (Financial Management)Pengurusan Kewangan (Financial Management)Seminar "Cost Reduction"
Bil. Kursus Bil. Peserta
424222411121214121
694434181422381510143220291793212719
37 536
27
Bahagian Jualan dan Pemasaran
Kursus Bil. Kursus
SalesmanshipSales ManagementIntroduction to Marketing ManagementMarket ResearchProfits through Advertising ManagementImport Procedures and DocumentationSetting up Export Business and DocumentationPengurusan Pemasaran (Marketing Management)Pengenalan Pemasaran (Introduction to Marketing)Pengurusan Runcit (Retail Management)Tatacara Eksport, Import dan Dokumentasi (Export,Import Procedures and Documentation)Kejurujualan (Salesmanship)Tatacara Eksport dan Import (Export & Import Procedures)Tatacara Import dan Dokumentasi (Import Procedures andDocumentation)Pengenalan Pengurusan Pemasaran (Introduction to MarketingManagement)Lanjutan Pengurusan Perniagaan (Sales Management)Memulakan Perniagaan Eksport dan Dokumentasi(Setting-up Export Business and Documentation)
45
Bil. Peserta
5033228
10592879
15518430
55225
16
146
779
Bahagian Kemajuan Pengurusan
Kursus Bil. Kursus Bil. Peserta
Leadership and Human RelationsIntroduction to Personnel ManagementSupervisor as Trainer and InstructorEffective SupervisionTraining MethodologyGroupwork and Discussion LeadingMotivation and Job SatisfactionLeadership and Human Relations for ManagersInterpersonal CommunicationSupervisory TrainingManagement for SupervisorsLeadershipCommunicationGeneral ManagementMotivationPimpinan dan Perhubungan Sesama Manusia (Leadershipand Human Relations)
154412255111144214
2814361193616738412251219585029240
28
Penyelia Sebagai Jurulatih dan Pengajar (Supervisor as a 4 49Trainer and Instructor)Proses-Proses Pengurusan Am 2 52Melatih Pekerja Bawahan dan Perbincangan Kumpuian 2 52(Training of junior officers and Group Discussion)Proses-Proses Pengurusan 2 64Dorongan (Motivation) 1 16Kemajuan Pengurusan 1 15Perbincangan Am (General Discussion) 1 34Seminar "Motivation/Leadership" 1 21
80 1,361
Bahagian Perhubungan Perusahaan
Kursus Bil. Kursus Bil. Peserta
Discipline in Industry 5 58Industrial Relations for Supervisors 6 118Management of Labour Relations 4 37Domestic Inquiry Procedures 4 46Grievance Handling 2 28Industrial Relations 1 18Industrial Relations and Labour Laws 3 33Disciplinary Procedures in the Public Sector 2 34Collective Bargaining and Negotiation Procedures 2 35Grievance Handling and Discipline 2 29Employee Relation 1 12Disiplin dalam Industri (Discipline in Industry) 2 11Perhubungan Perusahaan untuk Penyelia (Industrial 5 61Relations for Supervisors)Perhubungan Perusahaan untuk Pegawai-Pegawai Kesatuan 1 26Sekerja (Industrial Relations for Xiade Union Executives)Perhubungan Perusahaan (Industrial Relations) 2 51Regional Seminar "Industrial Relations & Labour Laws" 1 118
43 715
29
Bahagian Perusahaan Perlancungan
Kursus Bil. Kursus Bit. Peserta
Leadership and Customer Relations in the Hospitality 4 93IndustryRestaurant Services 4 53Beverage Management 1 20Kitchen Management 2 31Housekeeping 2 37Front Office Procedures 2 33Staff Management 1 17Marketing 2 27Introduction to Marketing in the Hospitality Industry 1 10Introduction to Accounting in the Hospitality Industry 1 16Special Supervisory Techniques 2 29Pengurusan Kedai Makan (Restaurant Management) 5 75
27 441
30
LAMPIRAN B
520
Bilangan Kursus/Seminai
\_\ BilanganPeserta
1,000 2,000 1,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 11,000
JUMLAH BILANGAN KURSUS/SEMINAR DAN PESERTA 1962-1981
PECAHAN KURSUS/SEMINAR DAN PESERTA-PESERTA MENGIKUTI BAHAGIAN1971-1981 DI SEMUA PEJABAT PDPN
LAMPIRANC
F
P
Peikhj!
SECTION
PeikhidmatanBumiputra (1973)PengurusanPerakaunan
Jualan dan Pemasaian
1971
A
-
5
13erhubungan Perusahaan 27
PengurusanKemajuan
erusahaan Kejuruteraa(Tennasuk LCA)
40
n 11
dmatan Perusahaan Kecil 9'erusahaan Petancungan 9
JUMLAH 114
B
-
84
228436684
237
162108
1939
1972
A
-
8
1626
53
24
9-
133
B
-
129
291435922
556
139-
2472
1973
A
35
9
112046
22
9-
152
B
577
138
236413787
468
1652
2784
1974
A
\ 57
14
20
2054
22
12- 2201
B
1014
288
375
377902
431
216
233626
1975
A
50
13
233343
20
167
205
B
1209
248
465700750
364
249135
4120
1976
A
60
17
263244
24
2016
239
B
1214
202
433
475766
455
390144
4079
1977
A
123
28
346
61
22
2512
341
B
3083
493
917523967
382
483
2237076
1978
A
133
32
3431
70
25
30
18373
B
3540
596
909485304
426
612157
8029
1979
A
142
30
243644
36
29
26367
B
5353
421
346532
736
574
487
2688717
1MO
A
169
31
323577
36
31
25433
B
5139
465
^ —— -417484
1343
593
576
3109337
1981
A
209
37
454380
44
35
27520
B
4955
536
779
7151361
652
655441
10094
COro
A - Kursus/SeminarB - Peserta
LAMPIRAN D
PERATUS PECAHAN BILANGAN KURSUS/SEMINAR MENGIKUT BAHAGIAN 1981
PerkhidmatanBumiputra
40.1
PERATUS PECAHAN BILANGAN PESERTA MENGIKUT BAHAGIAN 1981
PerkhidmatanBumiputra
49.1
(PP)MA(JP)SM(PP) IR(KP)MD(KP)IE(PPK) LIS(PP)TI
Perakaunan PengurusanJualan dan PemasaranPerhubungan PerusahaanKemajuan PengurusanKejuruteraan PerusahaanPerkhidmatan Perusahaan KecilPerusahaan Pelancungan
33
PECAHAN BILANGAN KURSUS/SEMINAR DAN PESERTA-PESERTA
Bahagian
A. Bumiputra Services
Entrepreneurial DevelopmentProgrammes (EDP)
Development Programme forDevelopment Officers
Pengurusan Runcit(Retail Management)
Pengurusan Pemasaran(Marketing Management)
Simpanan Kira-Kira(Bookkeeping)
Pengurusan Kewangan(Financial Management)
Kursus Pembinaan(Construction Course)
Bengkel Usahawan(Entrepreneurial Workshop)
Sub-Total
B. Management Accounting
C. Sales and Marketing
D. Industrial Relations
E. Management Development
F. Industrial Engineering
G. Light Industry Service
H. Tourist Industry
Jumlah Kecil
Jumlah
Kursus/ Seminar i
95
6
7
2
27
8
34
30
209
37
45
43
80
44
35
27
311
520
Peserta
2573
72
128
41
571
140
592
838
4955
536
779
715
1361
652
655
441
•5139
10,094
%Peserta
25.49
0.71
1.27
0.41
5.65
1.39
5.87
8.30
49.09
5.31
7.72
7.08
13.48
6.46
6.49
4.37
50.91
100.00
34
LAMPIRAN E
PECAHAN PESERTA-PESERTA(BUMIPUTRA DAN BUKAN BUMIPUTRA MENGIKUT BAHAGIAN,, 1981)
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Bahagian
Perkhidmatan Bumiputra
Perakaunan Pengurusan
Jualan & Peniasaran
Perhubungan Perusahaan
Kemajuan Pengurusan
Kejuruteraan Perusahaan
Teknik Kos Rendah
Perkhidmatan PerusahaanKecilPerusahaan Pelancungan
JUMLAH
Bumiputra
4955
330
612
378
932
283
59
393
232
8174
BukanBumiputra
-
206
167
337
429
249
61
262
209
1920
Jumlah
4955
536
779
715
1361
532
120
655
441
i 0,094
%Bumiputra
49.1
3.3
6.1
3.7
9.2
2.8
0.6
3.9
2.3
81.0
%bukanBumiputra
-
2.0
1.6
3.4
4.2
2.5
0.6
2.6
2.1
19.0
35
LAMPIRAN F
CARTA ORGANISAS1PDPN 1981
PENGARAH
TIME ALAN PENGARAH(LATIHAN)
CO
PENOLONGPENGARAH
(A)
1 ——— '""I
KEU
SAH
AW
AN
AN
(WIL
AY
AH
UT
AR
A)
PER
AK
AU
NA
NPE
NG
UR
USA
N
PENOLONGPENGARAH
(B)K
EUSA
HA
WA
NA
N{W
ILA
YA
H S
EL
AT
AN
)
PENOLONGPENGARAH
(C)
r
KEU
SAH
AW
AN
AN
(WIL
AY
AH
TIM
UR
)
-L~l
JUA
LAN
DA
NPE
MAS
ARAN
PENOLONGPENGARAH
<D>
__l ——— """I
PERH
UBUN
GAN
PERU
SAH
AAN
PERK
HID
MAT
ANPE
NY
ELID
1KA
N &
PENE
RANG
ANKUANTAN
PEJABAT WILAYAHHENANG
PEJABAT WILAYAH
TIMBALAN PENGARAH(PERUND1NGAN)
PENOLONGPENGARAH
(E>
PENOLONGPENGARAH
(F)
1 ——— "~~1
KEM
AJUA
NPE
NG
UR
USA
N
UER
KH1D
MAT
ANPE
RUND
INGA
NPE
NGUR
USAN
KEJU
RUTE
RAAN
PER
USA
HA
AN
PERK
HiDM
ATAN
PER
USA
HA
AN
ICEC
IL
AU
TOM
ESY
ENKO
S RE
NDAH
PENOPENG
(C
r~
PERU
SAH
AA
NPE
LAN
CU
NG
AN
JOHOR BAHRUPEJABAT WILAYAH
SABAH/SARAWAKPEJABAT WILAYAH
AKAUNTAN PEN. 5ETIAUSAHA
PENTD. KEWANGAN PENTADBIRAN AM
LAMPIRAN H 1
PERJAWATAN BAGI TAHUN 1981
KEDUDUKAN KAKITANGAN PUSAT DAYA PENGELUARAN NEGARAPADA 31HB. DISEMBER, 1981 ADALAH SEPERTI BERIKUT:-
Jawatan
PengarahTimbalan PengarahPengurus PrinsipalPenolong PengarahPengurus LatihanPengurus HotelPegawai Latihan & Penyiasatan KananSetiausahaAkauntanPegawai PerpustakaanPegawai Latihan dan PenyelidikanPegawai Perhubungan AwamPenolong SetiausahaPembantu TeknikPenolong Pegawai PerpustakaanPenolong Pegawai KewanganPegawai KerjaPenolong Pegawai StatistikKetua KeraniSetiausaha IIPegawai Kerani Kewangan KananJuruteknikPegawai KeraniPenyelia BangunanPembantu PerpustakaanJumtrengkasJurukamera FilemJuruteknik Rendah (Gred Khas)Juruteknik RendahKerani RendahJurutaipOperator TelefonOperator MesinTukang MesinPenghantar CepatPencari FailPelayan PejabatAtendan PerpustakaanAtendan MakmalPencuciChargeman Gr. IIJurugegasTukang KebunJagaDrebar
TOTAL
JawatanDibenaikan
121811
15111
12611111111114
1512
132193
1621111
1411411181
272
JawatanDipenuhi
11-81-15111
8911
_111111
_3
1512
11_—63
1321111
141
—411151
213
JawatanKosong
_
11
—_
1____,37——1
„______
11
___2213
_3
———————
1__
1—3-
59
37
KEMAJUAN KAKITANGAN
PERLANTIKAN
Pegawai Latihan & Penyiasatan
LAMPIRAN H 2
NO.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.
29.30.31.32.33.
NAMA
Sulaiman NasirAbduUah KassimChia Yok LinLim Teik HoeWong Mun HengAbu Hassan DaudTan Weng KeangAbd. Malik JamaluddinShee Wah EaiLew Leong PohM. Joseph PaulOthmanDinNik Abdullah AwangZubaidi MohamedMd. Ashari MamatRauzah Zainal AbidinSalamiah Mohd. ShahZadiah ZainalKamaruddin MamatMisran KarmainMd. Silmi Hj. Abd. RahmanRusnah YusufAbdul Aziz ShaariKhaUd Zakaria
~i*uziah Mohd. DomNawawi OthmanNoor Gayah AhmadTengku Adli TengkuAbdullahBasaruddin SadaliMohd. Hanapiah Abd. RahmanNik Ali YunusSamaudin RadimanMohd. Fadzil Hashim
BAHAGIAN
Perhubungan PerusahaanKejuruteraan Perusahaan
")»i»«11
Perhubungan PerusahaanPengurusan Perakaunan
«
Kemajuan Pengurusan>i
Perkhidmatan Bumiputra> »
»»5
))
»
"
»
»)
))
>1
»
)>
))
i>
It
>)
]?
)»
"
«
TARIKHPERLANTIKAN
2nd Jan. 19812nd Jan. 19811st June 1981
15th June 1981L5th Aug. 198115th Aug. 198115th Aug. 1981
1st Sept. 198115th May 19811st June 19811st Aug. 1981
1 5th Aug 198125th May 198115th July 198115th July 198115th July 198115th July 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 1981
15th Aug. 19811st Sept. 19811st Sept. 19811st Sept. 19811st Sept. 1981
38
No.
1.
1.
1.
1.
Nama
Accountant
Tang Woh Choon
Assistant Secretary
Mohd. AliMohd.Taib
Assistant LibrarianZailan Rose Hj. Kamaruddin
Assistant Statistical Officer
Mohamad Tajuddin Abdullah
Bahagian Tarikh
1st Sept. 1981
15th Aug. 1981
15th Oct. 1981
15th Oct. 1981
39
PERLETAKAN JAWATAN
LAMPIRAN H 3
NO.
1.
1.2.3.4.5.6.
7.
NAMA
Penolong Pengarah
Lee Thong Cheng
Peg. Latihan & Penyiasatan
Nik Abdullah AwangSalamiah Mohd. ShahRamli AhmadBasaruddin SadaliSulaiman Nasir b. Abd. MalikTengku Adli TengkuAbdullaJiKhalid Zakaria
BAHAGIAN
Perhubungan Perusahaan
Perkhidmatan Bumiputran
)»
)5
Perhubungan PerusahaanPerkhidmatan Bumiputra
»
TARIKH
15th Dec. 1981
16th Aug. 19817th Oct. 1981
13th Oct. 198131st Dec. 198115th Nov. 198113th Dec. 1981
19th Dec. 1981
KAKITANGAN RENDAH
NO.
1.2.3.4.5.
NAMA
Hussin MohamadAzizahOmarMahmud JaafarPuan Habshah LongRadiah Abu Bakar
BAHAGIAN
Penyelia BangunanJurutrengkasPelayan PejabatPencuciJurutaip
TARIKH
10th Sept. 198115th Oct. 1981
1st Nov 198110th Sept 19816th April 1981
40
KAKITANGAN RENDAH
PERLANTIKAN
NO.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.
NAMA
Zainuddin NeetmatHussin MohamadShuid DinRupidah Mohd. RajuliSharifah Shamsiah Syed AllYap Chik MoiAzizah OmarUmi Kalsom OthmanFaridah JohariMohd. Rosali IsmailMuzaili Abd. WahabMahmud JaafarZainuddin KhamisAhmad AbdullahAbdul Hamid SaidLatemah Kasan
JAWATAN
Juruteknik (Electric)Penyelia Bangunan
)»Kerani Kewangan
n
Kerani Kewangan RendahJurutrengkas
>5
Operator TelefonAttenden PerpustakaanPelayan PejabatPelayan PejabatDrebarJaga
>»Pencuci
TARIKH
1st Dec. 198117th Aug. 19812nd Nov. 1981
16th Nov. 198116th Nov. 198116th Dec. 1980
1st June 19811st June 19811st June 19816th Jan. 1981
26th Dec. 19802nd Jan. 1981
15th May 198115th July 198116th Nov. 198128th April 1981
LAMPIRANH4
LATIHAN UNTUK PEGAWAI KANAN
-F*ro
NAMA
1 . En. Mohd. Nadzri binMohd. Jelas
2. En. Md. Khalid binMohd. Din
3. En. Mah Lok AbduUah
4. En. Mohd. Shah binMohd.
5. En. Mohd. Harris bin Itam
6. Ep. V.S. Pandian-
7. En. Yep biirPuteh
8. En. Tong Kai Scng
9. Puan Marzidah Mahmud
10. En. Mohd. Jasni AbdulAziz
1 1 . Puan Cecilia I. Robert
PROGRAM
Practical Training Program
- same -
Follow-up program inconjunction with the 1981Hanover Fair
Workshop for Trainers inExport & Import Techniques
Internal Auditing
Seminar on "Computer and theProfessional in the Eighties"
Seminar on "The Art ofNegotiating"
-same-
Masteis in Business Administration
Practical Training Program inHotel Management
Seminar on Training Techniques
TEMPAT
Manila
- same —
Germany
Bangkok
INTAN, K.L.
Singapore
PDPN,PJ
— same -
U.S.A.
Manila
PhilippinesJapan
TARIKH
18hb Jan- 18 April
- sama -
26hb March - 25hb April
30hb March - lOhb April
6hb - 25hb April
8hb - 1 Ihb April
9hb - lOhb April
- sama -
Ihb Jun 1981 -Ihb Jun 1983
Ihb Jun-31hbOgos
6hb-10hbJulaillhb-24hbJulai
PINJAMAN/EIASISWA
NPC/Peninsular Hotel
— same -
Carl Duisberg Gesellschaft(CDG)
ESCAP (CanadianGovernment)
Jabatan PerkhidmatanAwam
National ProductivityCentre
Kementerian Perdagangan& Perindustrian
— same —
Jabatan PerkhidmatanAwam
NPC/Peninsular Hotel
Asian ProductivityOrganisation
CO
NAMA
12. En. Lim Yew Chong
13. En. Ruslan bin Khatib
14. En. Choong Loo Kong
15. En. Mohd. Haris bin Itam
1 6 . Haji Amiar bin Mahmud
17. En.P. Kandiah
18. Puan Suci Thomas
19. En. Lee Kok Leong
20. Tengku Abd. Nawawi binIsmail
2 1 . En. Francis Anil
22. Puan Cecilia I. Robert
23. Faridah bte Ahmad Din
PROGRAM
Management InformationSystems
Skills & Techniques ofTraining
Management Consultancy
Business Feasibility Studyand Management Practices
E.E.C./Asean Seminar onManagement of Transferof Technology
Information Storage &Retrieval System
Workshop on the Developmentand Management of ExportTraining
— same —
Seminar 'in Industrial Relations
Training of Trainers
— same —
TEMPAT
Singapore
INTAN, K.L.
England
Manila
Japan
Jakarta
Hydrebad,India.
Geneva
— same —
Japan
Univ. ofMalaya
- same —
TARIKH
27hb-31hbJulai
lOhb - 22hb Ogos
31hbOgos-25hbSept
12hbOgos-18hbDis
13hb Ogos 1981-27hb March 1982
6hb - 26hb Sept
21hb Sept -27hb November
28hb Sept - 4hb Okt
— sama —
29hbOkt-16hbDis
7hb — llhb Disember
— sama —
PINJAMAN/BIASISWA
N.P.C.
Jabatan PerkhidmatanAwam
Nf.C.
Government ofNetherlands
Colombo Plan
NPC/EEC
Colombo Plan
I.T.C.
I.T.C.
Colombo Plan
Association ofContinuiningEducation Malaysia
-same -
KENAIKAN PANGKAT
APPENDIX H5
NO.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.17.18.
NAMA
Ir. Haji Arshad Haji MarsidiMah Lok AbduUahMahyudin OmarGian Singh SidhuLee Kok LeongFrancis AnilSoo Cheong FuttTong Kai SengTembon Abd. GhaniV. SavanthrapandianChoong Loo KongA.T. SundramAbd. Rahman IbrahimAbdullah JawatiZahariah MokhtarMarzidah Hj. MahmudAzhar IsmailAbd. Rahman Hussin
JAWATAN
Tuan PengarahPeg. Latihan dan Penyiasatan
««
>5
"
»t
>»
»
)»
"
»
»»
)>
»
»»
Juruteknik Rendah Tingkatan KhasJuruteknik Rendah
JAWATAN BAKU
PengarahPemangku Penolong Pengarah
»Peg. Latihan & Penyiasatan Kanan
»»>»»>i>
»)
It
)»
ft
»>
»»
>»
Juruteknik»
TARIKHKENAIKANPANGKAT
1.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.12.19811.12.1981
Appendix H 6
PEGAWAI-PEGAWAI KANAN - PDPNPADA 31HB DISEMBER 1981
I. PENGARAH
Ir. Haji Arshad bin Hj.Marsidi, K.M.N.
II. TIMBALAN PENGARAH
1. Ahmad bin Berek, K.M.N.
m. PENOLONG PENGARAH1. M. Palaniappan
2. Ruslan bin Khatih
3. LimYewChong
4. Mustapha bin AbdulKadir
D.L.C. Hons. (Prod. Engineering)Dip. I.Q.C. (Netherlands)Dip. Mgmt. Consultancy (W. Germany)C. Eng. M J. Prod. E. (London)P.E. (Malaysia)
B.A. Hons. (U.M.)Cert, in Education (U.M.)Cert, in Mgmt. Consultancy (India)Cert, in Enterpreneurial Motivation Develop-ment (India)Cert, in Small & Medium Sized IndustriesPromotion (W. Germany)Senior Exec. Devt. Prog. (Harvard BusinessSchool)
BA. Hons. (UJrf.)Cert, in Education (T.T.C.)Cert, in Audio Visual AidsCert, in Mgmt. of Chambers of Commerce &Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)
B.A. (U.M.)Cert, in EducationCert, in Mgmt. Consultancy (India)Dip. in Teachers Training Tourism & HotelMgmt. (Salzburg)
M.Sc. (Otago)Dip. in Consultancy in Small Scale Industry(Philippines)Dip. in Mgmt. Consultancy (W. Germany)Low Cost. Automation (Philippines)Cert, for Senior Mgmt. Consultancy (Japan)
B.A. (U.M.)Cert, in Entrep. Motivation Devt. (India)Cert, in Small & Medium Sized IndustriesPromotion (W. Germany)
45
5, Mansor Hj. Ab.Rahman
6. Yep bin Putih
M. CAM., Dip. M., M. Inst. M., MABE, MISM.Post. Grad. Dip. Adv. Marketing Management -Distinction (RVB-DELFT)Cert. In Export Promotion - Financing (ITC/UNCTAD/GATT)Cert. In Export Promotion To EEC Countries(EEC/ASEAN)Cert. In Streghtening National Training Insti-tutional OF ASEAN/Trade Fairs & Exhibition(ITC/UNCTAD/GATT)
M. Sc. (Kentucky) B. Econs (U.M.)Cert. In Inter. Workshop for Constructors inExport Promotion (ITC/UNCTAD/GATT)
PEMANGKU PENOLONG PENGARAH
1. Mah Lok Abdullah
2. Mahyudin Hj. Omar
IV.
B.E. (U.M.) Cert. Ind. Safety & Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. (Malaysia)
M. Sc. in Hotel & Food Services Mgmt. (U.S.A.)B. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev. (Japan)
BAHAGIAN PERKHIDMATAN BUMJKJTRA1. Abdullah bin Hj. Jawati
2. Nik Zainiah bte.Nik Abdul Rahman
3. Mustapha bin Sufaat
4. Aini bte. Idros
5. Mohd. Iskandar binYusoff
6. ApilibinTaib
7. Mohd. Esa bin Ipal
B.A. Hons. (UM) Cert, in EducationDip. in Industrial Mgmt. (Delft)Master in Public Admin.University of Southern California
B.A. Hons. (U.M.)Cert. Export Promotion-Marketing Technique(Philippines)
B.A. Hons. (U.M.)Cert. General Mgmt. (W. Germany)
B.A. Hons. (U.S.M.)Programme for Executive Dev. (ITM)Trainer's Course in Entrep. Devt. (Philippines)
B.A. Hons. (U.M.)Cert, in Gen. Mgmt. (I.T.I., Australia)
B. Econs. Hons. (UJrf.)Cert, in Mgmt. Consultancy (Manila)
B.A. (U.M.) Dip. in Education (U.M.)Dip. in Teachers Training-Tourism & Hotel Mgmt.(Salzburg)
46
8. Rabiah bte. Hashim
Awang bin Musa
10. T. Abd. Nawawi binT. Ismail
11. Zainuddin bin Ahmad
12. Ghazi bin Hj. Zakaria
13. Jaafar bin Othman
14. Shafie bin Hashim
15. Rusdi bin Mustafa
16. Zakaria bin Md. Shariff
17. Wan Hassan bin Wan Kadir
18. Omar bin Othman
19. Ahmad Sufian binMohd. Nor
20. Abd. Razak bin Omar
21. Isa bin Abu Bakar
22. Nik Mustafa bin RajaSalleh
23. Mohd. Amin bin Ahmad
24. Ab. Jalal Bekri binIbrahim Azmi
25. Rosnani bte Ibrahim
26. Abd. Aziz bin Awang
B.A. (U.S.M.)Cert, in Small Industries Information Mgmt.(Manila)
B.A. Hons (UKM)Cert. Entrepreneurialship Dev. (Manila)
B. Bus. Admin. (Ohio)Dip. in Public Adm. (MARA)Cert, in Small Ind. Info. Mgmt. (Manila)
B. Econs. (UKM)Cert, in Entrep. Devt. (Manila)
B.Soc.Sc. Hons. (U.S.M.)
B.A. Hons. (U.M.)
B. Econs. Hons. (U.M.)
B. Econs (U.M.)
B. Sc. (U.K.M.)
B. Econs. Hons. (U.M.)
B. Sc. (U.K.M.)
B.A. (U.K.M.)
B. Sc. (UKM)
B. Sc. (UKM)
B. Sc. (UKM)
B.A. Hons (UKM)Dip. in Education (UKM)
B, of Econs. Hons.
B. A. Hons. (UM)
B. Econs. (UM)
27. Zubaidi bin Mohamed B.A. Hons. (U.M.)
28. Md. Ashari bin Mamat B. Sc. (HBP)
47
29. Rauzah bte. Zainal Abidin
30. Zadiah bte. Zainal
31. Kamaruddin bin Mamat
32. Misran bin Karmin
33. Md.SilmibinHj.Abd. Rahman
34. Rusnah bte. Yusuf
35. Abdul Aziz bin Asnawi
36. Khalid bin Zakaria
37. Puziah bte. Mohd. Dom
38. Nawawi bin Othman
39. Noor Gayah bte. Ahmad
40. Tengku Adli binTengku Abdullah
41. Mohd. Hanapiah binAbd. Rahman
42. Nik All bin Yunus
43. Samaudin bin Rodimon
44. Mohd. Fadzil binHashim
B.Sc. Perniagaan Tani (U.P.M.)
B.A. Hons(U.M.)
B. Sc. Perniagaan Tani(U.P.M.)
B.A. Hons (UM)
B.A. Hons.
B.A. Hons (U.M.)
B.A. Hons (U.M.)
B.A. Hons (U.M.)
B. Sc. Perniagaan Tani (U.P.M.)
B.A. (U.M.)
B.A. Hons.(U.M.)
B.A. Hons. (U.M.)
B.A. Hons. (U.M.)
B.A. Hons. (U.M.)
B. Econs. Hons. (U.M.)
B.A. Hons. (U.S.M.)Dip. Pentadbiran Awam (U.M.)
V. BAHAGIAN KEJURUTERAAN PERUSAHAAN
1. V.S. Pandian
2. Sivapalan
3. Ahmed b. Jaffar
M.B.A. (Hawaii)B. Sc. Hons. (UM)Dip. in Education (UM)Cert. Ind. Standardisation & Quality Control(Japan)Bata Gamma Sigma (Bus. Hons. Society)(U.S.A.)
B. Sc. Hon. Elec. Eng. (Portsmouth)Cert. In Preventive Maintenance (Manila)
Adv. Dip. in Mech. Eng.Dip.inMech.Eng.(ITM)
48
4. A. Rahim bin Said
5. Tan For Sing
6. Abdullah bin Kassim
7. ChiaYokLin
8. Lim Teik Hoe
9. WongMunHeng
10. Abu Hassan bin Daud
11. Tan Weng Keang
B. of Eng. (Adriculture) (UPM)
B. Sc. in Mech. Eng. (Stratheldyde)(Scotland)
B. Sc. (U.S.M.)
B. Sc. Hons. (UJV1.)
B. Eng. Hons. (U.M.)
B. Sc. Ed. Hons. (U.M.)
B. Kej. Pertanian (U.P.M.)
B. App. Sc. Hons. (U.S.M.)
VI. BAHAGIAN PERKHIDMATAN PERUSAHAAN KECIL
1. P. Kandiah B. Sc. Hons. (USM)A.C.I.S.Cert, in Factory Mgmt.—Small & Medium ScaleIndustry (Japan)
VII. BAHAGIAN PERAKAUNAN PENGURUSAN
1. A.T. Sundram
2. Abdul Rahman binIbrahim
3. TeoTen
4. Charles Teh
5. Mohd. Haris bin Itam
6. SheeWahEai
7. LewLeongPoh
M.B.A. (Liverpool)B. Econs. Hons. (UM)Dip. Bus. Studies (Liverpool)Assoc. Member — Br. Inst. of Mgmt.
B. Econs. (UM)Dip. Mgmt. Consultancy-Small Business (WestGermany)Cert, in Export Promotion(ITC/UNCTAD/GATT)
Assoc. of Cert. Accountants (London)
B. of Commerce University of Western AustraliaAustralian Society of Accountants (ASA)
B.B. Admin (ITM-Ohio U.)Dip. in Buss. Studies (ITM)Mgmt. Consultancy (Phillipines)
The Inst. of Cons. & Mgmt. AccountantsThe Inst. of Data Processing Mgmt.
B.A. (Hons) Business Studies(United Kingdom)
49
VIII. BAHAGIAN JUALAN DAN PEMASARAN
1. Lee Kok Leong
2. R. Gokul Naidu
3. Marzidah bte Hj.Mahmud
4. Anand Kumar Chand
5. Abd. Wahab binMuhamad
6. Mohd. Shah bin Hj.Mohd Dan
7. Sabari bin Jusoh
8. LeeSawHoon
9. Kuang Tai Chong
10. Fatimah bte Sainuddin
11. Chan Kum Siew
B. Econs. Hons. (UM)Dip. In Marketing (London)A.M. Cost. M. (London)Cert, in Export Promotion (W. Germany)Dip. in Mgmt. Consultancy (W. Germany)
B. A. Hons. (UM)Dip. in EducationDip. in Marketing (London)A.M. Cost. M. (London)Cert, in Export Promotion(OTC/UNCTAD/GATT)
B.A. Hons. (USM)Dip. in Domestic Science/Cert, of Education(IM)Cert, in Export Promotion(ITC/UNCTAD/GATT)
B.A. Econs. Hons. (UM)Dip. in Hotel Mgmt. (Salzburg)Dip. in Marketing (London)A.M. Inst. M. (London)
M.B.A. (Eastern New Mexico) B. Sc. (Syracuse) (U.S.)Cert, in Foreign Investment and TransnationalCorpn. (Bangkok)Cert, in Strengthening National Training Insti-tutional of ASEAN (Manila)Cert, in Marketing Training (Manila)Cert, in Trade Promotion and Exports Promo-tion (ITC/UNCTAD/GATT)
"Drs," (Bandung), IndonesiaCert, in Mgmt. Consultancy (Manila)Cert, in Exports & Import Tech. (Bangkok)
B. Social Sc. (USM)Cert. Gen. Mgmt. I.T.I. (Australia)
B. Social Sc. Hons. (USM)
B. of Econs. (UM)MIM (Inst. of Marketing London)
B.of Bus. Admin.University of Western Michigan (U.S.)
B. Econs. Hons. (UM)
50
IX. BAHAGIAN KEMAJUAN PENGURUSAN
1. Cecilia I. Robert
2. Choong Loo Kong
3. Hassan bin Sulaiman
4. Rizal Zainuddin Putrabin Zainuddin
B.A. (Singapura)B. Social Sc. (ScocioAegy)Hon. (Singapura)Dip, in Mgmt. Consultancy (W. Germany)
B.A. Hons. (UM)Cert; in Education (Kirkby)Dip. in Mgmt. Consultancy (W. Germany)Cert, in Skills and Techniques in Training
B.A. Hons. (UKM)Cert, in EducationCert, in Personal Mgmt. (W. Germany)
B.A. Econs. (Otaga)
5. Faridah bte. Ahmad Din B. Econs. Hons. (UM)
6. GuokEngChai
7. LianLaiPing
8. Wan Lye Yin
9. M.Joseph Paul
10. OthmaA bin Din
B. of Social Sc. Hons. (USM)
B. Econs. Hons, (UM)
B. Social Sc. Hons. (U.S.M.)
B. Econs. Hons. (U.M.)Diploma Pendidikan (U.M.),
Ijazah Sarjana Muda Sastera (U.K..M.)LCC Bookeeping (Intermediate) (LondonChamber of Commerce Industry)
X. BAHAGIAN PERHUBUNGAN PERUSAHAAN
1. Francis H. Arul
2. TongKaiSeng
3. Tembon bin AbdulGhani
4. Zahariah bte.,Mokhtar
B.A. Hons (UM)Cert, in Industrial Relations and PersonnelManagement (India)
B.A. (UM)Cert, in EducationDip. in Industrial Relation (The Hague)
B.A. Hons. (UM)Cert, in EducationDip. in Industrial RElation (The Hague)
B.Soc.Sc.(USM)Cert, in Export Promotion (ITC/UNCTAD/GATT)Cert, in Industrial Relations the InternationalTraining Inst. AustraliaCert, in Quantitative Analysis Course, INTAN
5.]
5. Chee Mew Leng
6. Abd. Malik binJalamuddin
B. Soc.Sc. Hons.(USM)
B.A. Hons. (UM)
XI. BAHAG1AN PERUSAHAAN PELANCUNGAN
1. Mahyudin bin Hj. Omar
2. Mohd. Nadzri binMohd. Jelas
3. Khalid bin Mat Din
4. Mohd. Jasni bin AbdulAziz
5. Hamdi bin Othman
6. Yusoff bin Md. Noh
7. Mokhtar bin Halim
M. Sc. in Hotel & Food Service Mgmt. (USA)B. Econs. Hons. (UM)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev. (Japan)
B.A. Hons (UM)Dip. in Hotel Mgmt. (Salzburg)A.M.A.B.E. (U.K.)
B.A. Hons (UM)Dip. in Education (UM)Dip. in Hotel Mgmt. (Salzburg)
B. Sc.(U. of Denver)Dip. in Hotel and Catering Mgmt. (ITM)
B.Soc.Sc. Hond.(USM)Hotel Mgmt. & Catering (Switzerland)
B. Econs. (UM)Hotel Mgmt. & Catering (Switzerland)
B. Sc. Hons. H & S, University of SurveryHigher National Dip. in Hotel & Catering -Institutional Mgmt. Asso.
XII. BAHAGIAN PERUNDINGAN PENGURUSAN
1. Mah Lok Abdullah B.E. (UM)Cert. Ind. Safety a Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. ̂ Malaysia)
XIII. PERKHIDMATAN PENyEfclDIK-AN P£NGURUSANDAN PEWERANGAN,PERUSAHAAN
1. R. Sugunarajah
2. Radha NairPegawai Perhubungan
B, A-.(Singapore).Dip*jn Industrial Relation (The Hague)
B.A. Hons. (UM)
3. Suci Thomas
4. A.V. CharlesPegawai Perpustakaan
B.A. (UM)Dip.inMgmt.(MIM)Cert, in, Public, Ralation (IRRM)Cert, in Information Storage & RetrievalSystems (India)
A.L.A.
XIV. UNIT AUTOMATION KOS RENDAH
1. Goh Swee Seang
2. Othman bin Ismail
XV. SETIAUSAHA
1, Halimah bte. Ali
B.E. Hons. (U.M.)Cert, in LCA & Prod. Mgmt. U. of Philippines
B. Sc. Hons. (Sunderland Polytechnic)(U. Kingdom)Dip. Mechanical Eng. (U.T.M.)Cert, in LCA & Prod. Mgmt. (U. Phil.)
B.A. Hons. (U.M.)Dip. in Public A. -'in. (U.M.)
XVI. PENOLONG SETIAUSAHA
1. Mohd. Ali bin Mohd. Taib B.B.A. (Ohio)
XVII. AKUNTAN
1. TangWohHoon A.C.I.S., A.A.S.A.
XVIII. PEJABAT WILAYAH TIMUR (KUANTAN)
1. Soo Cheong Futt B. Sc. Hons. (U.M.)I.C.M.A.Dip. in Industrial Eng.REFA (W. Germany)Cert. Ind. Standardisation & Quality Control(Japan)
2. Mohd. Zaki bin Hamzah B.A. Econs. Hons. (U.M.)Cert, in Mgmt. Consultancy (Manila)
3. Mohd. Ramli binAbdul Rahman
4. Zakaria bin Awang Ali
5. Azizbinlshak
B.A. Hons. (U.K.M.)Cert, in Mgmt. Consultancy (Manila)
B. Soc. Sc. Hons (U.K.M.)Dip. in Education (U.K.M.)Cert, in General Mgmt. (Australia)
B. Econs. (U.M.)
53
XIX. PEJABAT WILAYAH UTARA (PULAU PINANG)
1. Gian Singh Sidhu M.B.A. (Boston)B. Eng. (U.M.)Dip. I.Q.C. (Netherlands) M.A.I.I.E.P.E. (Malaysia)
2. Yaakob bin Isa B. Soc. Sc. Hons. (U.S.M.)Cert, in Entrepreneurship Development (Manila)
3. Ismail bin Ab. Razak B. Econs. Hons. (U.K.M.)
XX. PEJABAT WILAYAH SELATAN (JOHOR)
1. M. Palaniappan B.A. Hons. (UM)Cert, in Education (T.T.C.)Cert, in Audio Visual Aids.Cert, in Mgmt. of Chambers of Commerce &Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)
2. Kassim bin Ahmad B. Econs. (UM)Cert, in Mgmt. Consultancy (W. Germany)
3. Mahbob bin And. Wahab B. Econs. Hons. (UKM)
XXI. PEJABAT WILAYAH SARAWAK-SABAH
1. Ling Tai Nguong M. Sc. in Industrial Psychology (N. Zealand)B. Sc. (N, Zealand) PsychologyDip. in Mgmt. Consultancy (W. Germany)Assoc. Member of InternationalApplied Psychology
2. Fakharuddin bin Mohd B. Sco. Hons. (USM)Said
XXII. PEJABAT CAWANGAN SABAH
1. Hj. Anuar bin Hj. B. Econs. (UKM)Mahmud
2. Abdul Malek bin Saman B. Sc. (UKM)
54
XXIII. PENOLONG PEGAWAIPERPUSTAKAAN
1. Zailan Rose bte. Dip. in Library ScienceHj. Kamaruddin
XXIV. PENOLONG PEGAWAI PERANGKAAN
1. Mohamad Tajudin bin Abdullah
XXV. PEGAWAI KERJA KEWANGAN
1. Ismail bin Hassan
XXVI. PEGAWAI KERJA
1. Musa bin Ibrahim
55
LAPURAN KEWANGAN
PUSAT DAYA PENGELUARAN NEGARAKUNCI KIRA-KIRA PADA 31HB DISEMBER, 1981
1980 KUMPULANWANG TERKUMPUL
984,355 Baki pada Ihb Januari— Tolak: Pindahan Ke Kumpulanwang Pinjaman 360,000
Kenderaan Pelarasan atas perbelanjaan
1,022.608
tahunlalu 155,05638,253 Lebihan Bersih
1,022,608340,000 KUMPULANWANG PINJAMAN KENDERAAN .
1,571,000 KUMPULANWANG PINJAMAN PERUMAHAN .2,933,608
Terdiri dari:HARTA SEMASA
13,529309,175
1,381,882200,988
74,5751,5193,448--
944,7931,600
CagaranPinjaman KenderaanPinjaman PerumahanSi Berhutang 253,875Tolak: Peruntukan Hutang Ragu 22,000Pendahuluan Kepada KakitanganBayaran TerdahuluFaedah TerakruSimpanan TetapWang dalam PemindahanWang dalam BankPanjar Wang Runcit
515,056 507,5521,065,990
.(lihatNOTA 1)
. (lihat NOTA 2)
16,958688,836
1,009,317
231,875104,739
4,7595,084
1,050,0001 1 ,797
571,1621,800
1,573,542780,000
1,421,0003,774,542
2,931,509 3,696,327
Tolak:TANGGONGAN SEMASA
Si PiutangBayaran Latihan Terdahulu
HARTA TETAPTanahKenderaanAlat Kelengkapan dan MesinPerabut dan Lengkapan
386,792
386,792
Kos174,70541,888
342,786225,307784,686
SusutanTerkumpul
_33,775
183,552102,352319,679
174,7058,113
159,234122,955
3,309,535
465,0073,774,542
(Ir. Haji Arshad bin HajiPengirah,
Pusal Daya Pengeluaian Negara
, KMN) vi bin Mat A win)
Mqlic ftijJSrWngiham Wagm*.
1980
3,128,441
833,20720,13665,335
24,90345,125
4,117,147
2,598,655433,912
10,312102,72685,08885,45742,812
211,87251,884
201,317
29,87910,555
106,74764,84842,830
PUSAT DAYA PENGELUARAN NEGARAPENYATA PENDAPATAN DAN PERBELANJAAN BAGITAHUN
BERAKHIR 31HB DISEMBER, 1981
PENDAPATAN
$
Bantuan dari Kerajaan Persekutuan 5,505,856Tolak: Pindahan Ke Kumpulan Pinjaman Kenderaan 80,000Bayaran-bayaran LatihanKhidmat PerundingFaedah atas Pinjaman Perumahan dan KenderaanFaedah Simpanan TetapFaedah BankPelbagai PendapatanKeuntungan atas Jualan Harta
Tolak:PERBELANJAAN
Gaji dan UpahanPerjalanan dan Pengangkutan OrangPengangkutan Barang-barangPerhubunganUtilitiSewaanPerkhidmatan PercitakanBekalan dan Bahan-BahanPenyelenggaraan dan Pembaikan yang dibeliPerkhidmatan Iktisas dan Lain-lain Perkhidmatanyang dibeli dan HospitalitiMemperbaharui PejabatInsuran dan PampasanFaedah atas PinjamanSusutanHirtang LapukKerugian atas Penghapusan
4,078,894
5,425,8561,026,374
14,63064,03035,09138,16563,910
900
3,441,563727,981
12,78292,705
133,901211,838
77,027254,83348,030
376,9397,6806,705
122,86087,848
274
6,668,956
38,253 Kelebihan Pendapatan atas Perbelanjaan
5,602,966
1,065,990
( I r . Haji Arshad bin Huji ManlMi. K M N )P«nga&h,
Pn«at Daya PtflgetaMna Negua.
Di. Jawulvi bin Mat Awin)J plnrferusi.
Majlis Daya Wigduaran Ncgara.
NOTA KEPADA AKAUN
NOTA1
PINJAMAN KENDERAAN
Baki pada Ihb Januari, 1981 $ 340,000Terimaan dari Kerajaan Persekutuan 80,000Pindahan dari Kumpulanwang Terkumpul 360,000
$ 780,000
NOTA 2
PINJAMAN PERUMAHAN
Baki pada Ihb Januari, 1981 j j g^Bayaran balik kepada Kerajaan Persekutuan j 5Q
$1,421,000
NOTA 3
HARTA TETAP
Harta tetap tidak termasuk nilai bangunan Ibu Pejabat serta tapak tanahnyayang diuntukkan oleh Kerajaan Persekutuan sebab nilainya masih belumditentukan oleh pihak Kerajaan. Juga pindah hakmilik tanah kepada namaPusat Daya Pengeluaran Negara masih belum dibuat.
NOTA 4
TANGGUNGAN LUAR JANGKA
Sebanyak $12,780 akan ditemui untuk bayaran tunggakan gaji LapuranHarun bagj bekas Kakitangan.
LAPORAN KETUA ODIT NEGARA MENGENAIKIRA-KIRA MAJLIS DAYA PENGELUARAN NEGARA
BAGITAHUN BERAKHIR 31 DISEMBER 1981
Kunci Kira-kira dan Penyata Pendapatan dan Perbelanjaan serta Nota-nota kepadaKira-kira yang berkembar ini telah diperiksa di bawah arahan saya mengikut Akta Odit,1957. Semua kenyataan dan keterangan yang dikehendaki telah didapati.
Pada pendapat saya Kunci Kira-kira dan Penyata Pendapatan dan Perbelanjaandengan Nota-nota kepada Kira-kira tersebut telah diperbuat dengan cara yang betul untukmenunjukkan satu kenyataan yang benar dan munasabah mengenai kedudukan kewanganMajlis Daya Pengeluaran Negara pada 31 Disember 1981 dan urusan-urusan berkaitandengannya bagi tahun berakhir pada tarikh itu.
(Tan Chye Biow)b.p. KETUA ODIT NEGARA
KUALA LUMPUR,22 September 1982.
Upacara Penyampaian Sijil kepada peserta-peserta kursus oleh Y.B. En. Rahim DatukTambi Chik
Y.B. En. Rahim Datuk Tambi Chik, presents certificate to participants.
Y.B. Dato' Sen DrMahathirMohamed, PerdanaMenteriMalaysia, metawatgerai PDPN diExpo Pembangunan di Batu Pahat
Y.B. Dato' Seri Dr Mahathir Mohamed, Prime Minister of Malaysia, visits NPC stall at theExpo Pembangunan in Batu Pahat
Pengerusi Majlis Daya Pengduarm Negara menyampaikan taklimat kepada YBM TengkuDato'AhmadRithaudeenAl-Hajbin Tengku Ismail, MenteriPerdagangan dan Perindustrian
Malaysia diPDPN
The Chairman ofNPC briefs YBM Tengku Dato' Ahmad Rithaudeen Al-Haj bin TengkuIsmail, Minister of Trade and Industry, at NPC
Pameran Persatuan Pekilang Malaysia di Changkat Paviltion.
FMMExhibition at Changkat Pavillion
YBM Tengku Dato' Ahmad Rithaudeen Al-Haj bin Tengku Ismail, melawatperpustakaanPDPN
YBM Tengku Dato' Ahmad Rithaudeen Al-Haj bin Tengku Ismail, visits NPCLibrary
SEMINAR KEBANGSAAN AUTOMATION KOS-RENDAHC PAMIRAN AUTOMATION KOS - RENDAH
11 HB - 12 HB MAC 1381
Seminar Kebangsaan Automation Kos-Rendah
Low-Cost Automation Seminar
Lawatan Duta Austria ke Hotel PDPN
Visit of the Embassador of Austria to NPC Hotel
En. Ghazali Abd. Kadir, Jaga PDPN telah menerima cenderamata daripada YBM TengkuDato' Ahmad Rithaudeen Al-Haj bin Tengku Ismatt, Menteri Perdagangtm Malaysia,
sempena pesaraan beliau, di malam mesra 81 PDPN
En. Ghazali Abd. Kadir watchman of NPC receives souvenir from YBM Tengku Dato'Ahmad Rithaudeen, Minister of Trade and Industry, at the NPC Annual Dinner, upon
his retirement
CONTENTS
Chairman's Message
PARTIIntroduction 1Summary of Council's Activities 2General Review of Activities 3
PART IIThe National Productivity Council 18Operational Activities 22Notable Events 1981 24Acknowledgements 25
APPENDICES
DE
FHIH2H3H4H5H6
Summary of Courses and Seminars 1981 26Number of Courses/Seminar and Participants 1962—1981 31Distribution of Courses, Seminars and Participants
by Sections 1971 - 1981 32Distribution (%) of Courses/Seminars — by Section 1981 33Distribution of Participants (Bumiputra and Non-Bumiputra)
by Sections- 1981 35NP.C. Organizational Chart 36Staffing of the Centre 37Staff Development — Recruitment 38Resignation; Junior Staff Recruitment and Resignation 40Senior Staff Training 42Promotion 44Senior Staff of the Centre as at 31st December, 1981 45
NOTE TO THE ACCOUNT 57
(Dr. Nawawi Mat Awin)Chairman,
National Productivity Council
CHAIRMAN'S MESSAGE
The year 1981 was a significant one in the Centre's history and development. Itssuccess is attested by the significant increase in the number of training programmesconducted for a higher number of participants over the previous year.
During 1981 a total of 520 courses were organised for 10,094 participants. Thisfigure represents an 8% increase in training activity over that of 1980. The significanceof this achievement is hightened when viewed in the light of the slowing down of theeconomy, as well as the fact that the NPC budgeted for a reduction in programmes output.
The year 1981 witnessed the retirement ofDato'Haji AbuKassimbinHajiMohamed.It is Dato' Abu Kassim, whose tenure of office covers the greater part of the history ofthe Centre, who laid the foundations for the success and present prominence of theCentre. Under his able leadership, the Centre developed as a leading management traininginstitution on the national scene.
The new Director, Ir. Hj. Arshad b. Hj. Marsidi is not new to the managementtraining fraternity. In fact, Ir. Hj. Arshad, has been with the Centre since 1968. His longassociation with the Centre would no doubt enable him to work out the future directionsof the Centre vis-a-vis the National objectives without much loss of time. I am confidentthat under Ir. Hj. Arshad's guidance the Centre will continue to play a prominent partwithin the context of our national development and enjoy greater success.
In keeping with its established role, the NPC has undertaken upon itself the task ofinstilling productivity consciousness in Malaysians. Plans are under way to mount a nation-wide productivity campaign in 1982. This campaign will extend over some years and anumber of events will be organised, the forerunner of which will be the National Seminaron Productivity. The ultimate objective of this campaign is the improvement of produc-tivity in all sectors of the economy.
In the context of Entrepreneurship Development, the NPC launched "joint-venture"programmes with MARA, Bank Pembangunan Malaysia Bhd., and MIDF with a view ofproviding intergration of facilities for the needs of the developing entrepreneurs.
In the same context, the NPC has identified seven sectors to develop Bumiputraenterprises. These are wood-working, catering, construction, light engineering and repair,food precessing, transportation, and retailing.
To all the officers and staff of the Centre, I would like to express the Council'sappreciation for their contribution during the year.
(Dr. Nawawi Mat Awin)Chairman,
National Productivity Council
PARTI
INTRODUCTION
The National Productivity Centre of Malaysia
The National Productivity Centre was established in 1962 as a joint project by theUnited Nations Special Fund and the Federal Government with the International LabourOrganisation as the executing agency. According to the Plan of Operation of the Project,the Centre would ultimately become autonomous.
In 1966, the National Productivity (Incorporation) Act No. 19 of 1966 was passedby Parliament and the Council became an autonomous body effective as from March 1,1966. The Act was subsequently amended by the National Productivity Council (Incor-poration) (Amendment) Act 1975 (Act A305 of 1975) to keep in line with the expandingactivities of the Centre.
The Functions of the Council
The functions of the Council are to establish and maintain the National ProductivityCentre for the purpose of:
— raising the standard of management, including supervision at all levels incommerce and industry in Malaysia;
— improving the efficiency of industrial operations, sales and marketing, withparticular reference to methods of increasing productivity, of improving qua-lity of output, of lowering costs and giving training and advice on labour-management relations.
— initiating training and other programmes that would best serve specific andlocal requirements of the country as a whole.
— publicising the aims, objectives and activities of the Centre and obtaining thecooperation of employer and employee groups.
— advising the Minister and private organisations, institutions or individuals onmatters covering all aspects of productivity techniques within the competenceof its staff;
— serving as a forum for discussing organisational, managerial and supervisoryproblems in commerce and industry;
— reporting annually to the Minister on the progress and problems of raisingproductivity in commerce and industry in the country and making recommen-dations on the manner, in which such problems may be dealt with;
— undertaking and performing consultancy services;— establishing and maintaining contacts with similar or other agencies, both
national and international;— carrying on business undertakings for profit for the purposes of the discharge
of its functions under this Act, with approval of the Minister.— doing all such matters and things which may be incidental to or consequent
upon the discharge of its function under this Act.
SUMMARY OF COUNCIL'S ACTIVITIES
A. During the year the Council met 7 times and amongst other matters, dealt with thefollowing:
1. Budget— Approval of an Operation Budget Estimate of $6,320,580 and a Develop-
ment Budget Estimate of $9,274,373 for 1982.
2. Staffing— Recruitment of 32 Training and Investigating Officers, 1 Accountant, 1
Assistant Secretary, 1 Assistant Librarian, 1 Assistant Statistical Officer,2 Accounts Clerical Officers, 2 Stenographers, 1 Building Supervisor,3 Technicians, 1 Telephone Operator, 1 Office Boy, 1 Library Attendant,1 Cleaner, 1 Driver and 2 Security Guards.
— 6 International Advisors were assigned to serve with the Centre.
3. Development and Training Programmes— Entrepreneurial Development Programme for Bumiputras*— Development of the Hotel/Restaurant Training Institute— Human Resources Development Programme— Implementation of Fourth Malaysia Plan for N.P.C.
4. Staff Development— Overseas and Local Training for Senior staff— Institute courses for officers— Local training for junior staff
5. Technical Assistance from Foreign Governments and International OrganisationsThe Centre continued to receive assistance from foreign governments and
international organisations for 15 senior staff members to attend varioustraining programmes overseas and acquired the services of international advisersfor short-term assignments.
B. Meetings
The following meetings were held during the yearNational Productivity Council — 7 timesEstablishment Committee — 5 timesProgramme and Planning Committee — OnceHotel and Restaurant Committee - 3 times
Bumiputra means "Indigenous People"
GENERAL REVIEW OF ACTIVITIES
Training Activities
Training Courses:
A total of 10,094 participants from both the public and private sectors attended520 training programmes conducted throughout the country. About 50% of the totaltraining activities was carried out at the Centre's regional offices in Kuantan, Penang,Johore Bharu and Kuching and the State Office in Kota Kinabalu.
In order to keep up with the growing potential and specific needs of small business-men 209 Entrepreneurial Development Programmes were conducted for 4955 partici-pants in various parts of the country.
Special Courses/Seminars
During the year the Centre organised 31 seminar on various aspects of management.
The Hotel — Restaurant and Tourist Industry continued to receive specialised train-ing as in previous years. In 1981, two Hotel and Restaurant Supervisory Courses wereconducted — one was held at the Centre in Petaling Jaya while the other was an in-houseprogramme held for Tropical Inn Hotel in Johore Bharu. A total of 24 participants receivedcertificates.
A "Certificate in Supervision" Programme Comprising of 8 modules was successfullyconducted in Johore Bharu for 17 participants. Similarly a Supervisory DevelopmentProgramme was held in Sibu for 12 participants.
As in previous years two programmes on "Human Resources Development forBumiputra Supervisory Position" were conducted — one in Petaling Jaya for 18 participantsand the other in Penang for 34 participants.
In a joint effort between the Centre and the Malaysian Association of Productivity,the 5th Diploma in Marketing Management Programme was launched in Penang with 45participants and in Kuala Lumpur, the 6th Diploma in Marketing Management Programmewas launched for 47 participants.
Tailor-made courses
69 courses which were specially drawn up to suit the needs of specific organisationswere conducted throughout the country to increase the Centre's training services to theindustrial and commercial sector.
Film Talks
Throughout the year the Centre continued to receive requests from both the publicand private sectors for film talks on various aspects of management. This activity continuesto be part of the Centre's efforts to strengthen the existing training effectiveness andmethodology.
Advisory and Consultancy Services
As in previous years, the Centre's advisory and consultancy efforts were gearedmainly to help Bumiputra businessmen especially in the area of small business management.Under the 1981 Entrepreneurial Development Programme such services were provided for4955 participants.
Projects covering longer periods were carried out for the medium and large sizebusiness enterprises particularly in the field of Industrial Engineering, Marketing andAccounting.
Regional ActivitiesThe 4 regional offices and State office in Kota Kinabalu accounted for about 50% of
the total taining activities of the centre and this is in line with the Centre's efforts todecentralise management training.
Seminar/Workshop
The following seminar/workshops were conducted by the Centre during the year:-— Seminar on "Construction Management"— Seminar on "Industrial Safety"— Seminar on "Cost Reduction"— Regional Seminar "Industrial Relations and Labour Laws"— Seminar "Production Planning and Control"— 2 Regional Seminars on "Low Cost Automotion"
one in Ipoh and the other in Johore Bharu.— Seminar on "Motivation/Leadership"— Seminar on "Communication"— Seminar on "Performance Appraisal"
Special Programmes: During the year 69 programmes were specially conducted at therequest of various organisation from both the public and private sectors to cater for thistraining requirements.
These programmes are indicated below:-
No. Programme Organisation Venue
6. Bumiputra Section
Entrepreneurial DevelopmentProgrammes (KUPP) forDevelopment Officers
Tourist Industry
1. Hotel Restaurant SupervisoryCertificate
Ministry of CultureYouth and Sports.KEMENTAH, YunitPenyertaan BumiputraSabah
Tropical Inn Hotel
Petaling Jaya &Sabah
Johore Bharu
No. Programme
1 Special Supervisory Skills
Light Industries Services
1 Job Simplification
2. Keselamatan Perusahaan(Industrial Safety)
Management Accounting
1 Budgetary Control
2 Practical Accounting
1 Financial Management
1 Budgetary Control
Sales and Marketing
1 Pengumsan Pemasaran(Marketing Management)
4 Pengenalan Pemasaran(Basic Marketing)
7 Pengumsan Runcit
2 Jurujualan (Salesmanship)
2 Pengumsan Pemasaran(Marketing Management)
Industrial Relations
2. Perhubungan Perusahaan untukPenyelia (Industrial Relationfor Supervisors)
1 . Industrial Relations
1 . Industrial Relationsfor Supervisors
1 . Industrial Relationsfor Supervisors
Organisation
Hyatt Hotel
MAICO
MARA
FELDA
MISC
Ministry of Trade &Industry
Penfabric (M) Sdn. Bhd.
MADA
FAMA
FAMA
MARA
MARA
FELDA
Kumpulan GuthrieSdn. Bhd.
Penfabric (M) Sdn. Bhd.
Kulim Group
Venue
Kuantan
Sungei Way
PDPN, P. Jaya
PDPN, P. Jaya
PDPN, P. Jaya
PDPN, P. Jaya
Penang
PDPN, P. Jaya
Pe taring Jaya
Petaling Jaya
Alor Star
Alor Star
Kuala Lumpur
P. Dickson
Penang
Johor Bharu
No.
10.
1.1.
1.
1.
1.
2.
1.
1.
1.
1.
1.
1.
1.
1.
1.
1.
2.
1.
1.
Programme
Management DevelopmentLeadership and HumanRelationsEffective SupervisionPimpinan dan PerhubunganSesama Manusia (Leadership& Human Relations)Seminar "Motivation andLeadership"Pimpinan dan PerhubunganSesama Manusia (Leadership& Human RelationsLeadership
Leadership and HumanRelations
Management
Dorongan (Motivation)
Introduction to PersonnelManagement
Motivation and JobSatisfactionGeneral Management
Leadership and HumanRelationsGeneral Management
Management for Supervisors
Kemajuan Pengurusan(Management Development)
'Communication' Seminar
Proses-Proses Pengurusan(Management Process)
Supervisory Training
General Management
Organisation
National FamilyPlanning BoardMBSBL.P.K.
FELDA
Pernas CharterManagement
FAMA
FAMA
Assunta Hospital
Pernas CharterManagementPejabat Haiwan
Penfabric (M) Sdn. Bhd.
Penfabric(M)Sdn.Bhd.
Malayawata
Malayawata
Gula Felda
Hitachi (M) Sdn. Bhd.
Hitachi (M) Sdn. Bhd.
RISDA
Antara Steel MillSdn. Bhd.
TLDM - Woodlands
Venue
PDPN, P. Jaya
Kuala LumpurPetaling Jaya
Kuala Lumpur
Kuala Lumpur
Kuala Lumpur
Kuala Lumpur
Petaling Jaya
Kuala Lumpur
Kuantan
Penang
Penang
Penang
Penang
Penang
Penang
Johor Bharu
Pasir Gudang
Johor Bharu
Bumiputra Participation
During the year, the Bumiputra services section increased its activities particularlyin the area of the Entrepreneurial Development Programme (EDP).
The following is a review of its activities during the year:
1. 82 EDP I courses for 2,269 participants.2. 7 EDP I special courses for 159 future ex-servicement from KEMENTAH.3. 2 special courses for 28 participants from Ministry of Trade and Industry.4. 2 special courses for 58 participants were conducted in ajoint effort of BPMB/
MARA/PDPN.5. 6 KUPP for 72 Development Officers from KEMENTAH, Bumiputra Partici-
pation Unit and KKBS.6. 2 Pre-EDP courses for 59 participants from KEMENTAH.7. 23 one-day follow-up seminars for 2943 participants.8. 78 EDP II courses were conducted throughout 1981 for 1,472 participants.Of
these:—
8 Financial Management Course.7 Retail Management Course.2 Marketing Management Course.
27 Book-Keeping Course.34 Construction Course.
9. 30 one-day Entrepreneurial workshops for 838 participants.10. 366 business units in Selangor, N, Sembilan and Wilayah Persekutuan were
followed-up. Of these only 165 were interviewed and still in business.11. For EDP second follow-up only 139 business units were interviewed. 6 units
were closed while the other 11 could not be interviewed. Only 36 units havebusiness potential.
12. For EDP (Financial & Business Analysis) 49 business were followed-up. Ofthese, 25 units and special participants from a joint effort of BPMB/MARA/PDPN. These business units are in Wilayah Persekutuan, Selangor, Perak andNegri Sembilan.
13. The Bumiputra Services Section also provided assistance to small businessmenin the preparation of project papers for loan applications. Throughout 1981,10 project papers were processed for this section.
Management Consultancy Services
The Management Consultancy Section continued to offer its advisory and consul-tancy services to the industry. Its efforts were largely directed at helping the Bumiputraentrepreneurs, especially in the area of small business management.
Projects covering longer periods were carried out for medium and large size business,mainly in the areas of industrial engineering, marketing and accounting.
The following projects were carried out:-
(1) Demand Studies on 5 products were carried out at the request of the Inter-national Trade Centre. Its findings were presented in New Delhi, Karachi andSingapore.
(2) A Programme for rationalising Warehouse Operation was carried out for aninternational pharmaceutical company.
(3) A project plan was established for a class D contractor.(4) A feasibility study was carried out for a second-hand battery manufacturer.
Low Cost Automation (LCA) Unit
As a follow-up to the setting-up of LCA Section, a laboratory was established. Thelaboratory was equipped with 5 training panels and housed at the temporary officepremises in Sungai Way, Selangor.
In order to introduce the Technology to local industry, a national seminar and 3regional seminars were held. The national seminar was held on 11 & 12th March, 1981, inPetaling Jaya and attended by nearly 100 people, most of them executive from varioustype of industry.
The venue for the regional seminars were Penang (held on 21/4/81), Ipoh (held on15/7/81 and Johore Bahru (held on 8/9/81)
Two modules of LCA course were also developed. The first module LCA-1 was con-ducted four times while the second module, LCA-2 only 3 times. It is envisaged that moreLCA courses will be conducted regularly in the future.
Management Research & Information Service (MARIS)
The Management Research & Information Services covers the activities of Research& Information and the Library. In all the activities that were undertaken by this unitemphasis was placed on promoting productivity consciousness.
The dissemination of informaion relevant to the management training needs ofmanagement has been accepted to be the connerstone in the Centre's efforts to promotethe concept of productivity. In keeping with this concept MARIS organised its activitiesin consonance with the centre's efforts to promote the concept and techniques of .higherproductivity at all levels of management largely through training courses and services.
Research & Information
Enquires and requests from the private and public botHes as well as individualswere entertained. These enquires and requests for information mainly related to theCentre's activities. In addition the requests for general information on managementtraining, there were requests for more specific information on marketing, industrialrelations and feasibility studies among others. Enquires were also received from overseasorganisations.
MARIS continued to collect and collate comprehensive data on the Centre's activi-ties for the purposes of evaluation and planning. This information was also used to pre-pare briefings for local and foreign visitors.
MARIS also assisted in the preparation of specific information to meet the needs ofthe training sections and Regional Officers in carrying out their activities.
During the year under review a total of 26 management training films were acquired.These were mainly in the areas of Management Development, Industrial Relations, Sales &Marketing, Management Accounting, Industrial Engineering and Low Cost Automation.These additional training films will go a long way in helping the Centre provide better andup to date training and consultancy services.
The Library
During the year under review, there was a further expansion of the Libarary'sservices.
In August, the Library's loan and reference facilities were open to the publicthrough a special membership scheme. Then in September, a Branch Library was set-upat the Regional Office, Johore Bahru, to serve the course participants as well as otherreaders from the public and private sectors.
The Library continued to update and maintain addresses for print-out of addresslabels, of public and private sector organisation for simple and efficient despatch of coursebrochures, training programmes, etc. There are currently 3,162 addresses in the master-list.
A total of 182 reference enquiries from organisations and individuals were receivedduring the year. In addition, 13 under-graduate and post-graduate students and researcherswere allowed facilities to carry out research for their projects.
A total of 1,210 new management books and 35 new journals were added to stockduring the year. The Library collection as at 31st December is 13,120 management booksand 359 current journals.
In terms of usage, the total number of registered readers was 331 members, whichinclude staff and other accredited readers from the public and private sectors. A total of3,261 books and journals were loaned out during the year.
The following were published by the Centre during the course of the year:
i) PEMBERITA - Bil. 19, Jul. - Dec. 1980.ii) Upacara Penyampaian Sijil Kursus PDPN, Cawangan Pantai Timur, 1981.
iii) Upacara Penyampaian Sijil-Sijil PDPN, Petaling Jaya, 1981.iv) Demand Study: Medical, scientific, analytical and surveying instruments &
apparatus.v) Demand Study: Building materials of iron & steel,vi) Demand Study: Sports goods,vii) PEMBERITA- Bil. 20, Jan. - Jun. 1981.
Public Relations & Publicity
During the year a more sustained public relations and publicity campaign waslaunched to promote the activities of the Centre and its regional offices, through themedia of television, radio and the press, resulting in more effective publicity effects.
One of the important subjects emphasised was on "Productivity Improvement".The Centre aimed at spreading the concept of productivity through talks, brochures onrelated subjects and through Human Resources Development Programme.
There was also a greater use of advertising to promote the training programmes ofthe Centre. The organisation of a series of film talks by the Centre on various aspects ofmanagement drew a good response from both the public and private sectors.
Among its public relations programmes, the Centre also hosted several overseasvisitors and local study groups who came to view the activities of the Centre.
10
Courses Conducted in the NPC Regional Offices in 1981
East Coast Region — KuantanNo. of No. of
Course/Seminar courses Participants
Entrepreneurial Development Programme (EDP1) 40 962Bengkel Usahawan (Entrepreneurial Workshop) 5 111Pengenalan Perakaunan (Basic Accounting) 2 42Pengurusan Kewangan (Financial Management) 1 15Financial Management I 1 10Financial Management I I 1 7Cash Flow Management 1 7Leadership and Customer Relations in the Hospitality 2 60Industry
Special Supervisory Skills 1 12Memulakan Perniagaan Eksport dan Dokumentasi 1(Setting Up Export Business and Documentation) 6Jurujualan (Salesmanship) 1 6Pengenalan Pengurusan Pemasaran (Introduction to 1 16Marketing Management)Industrial Relations and Labour Laws 1 9Perhubungan Pengurusan untuk Penyelia 1 8Disiplin Dalam Industri (Discipline in Industry) 1 6Organisation and Methods 1 7Filing and Records Management 1 6Penyelia Sebagai Jurulatih dan Pengajar (Supervisor 1 8as a Trainer and Instructor)Introduction to Personnel Management 1 12Pimpinan dan Perhubungan Sesama Manusia 2 19(Leadership and Human Relations)
Motivation and Job Satisfaction 1 14
67 1,343
11
Northern Region - Pulau Pinang
No. of No. ofCourse/Seminar Courses Participants
Entrepreneurial Development Programme (EDP I) 28 558Bengkel Usahawan (Entrepreneurial Workshop) 3 42Budgetary Control 2 23Cash Flow Management 1 12Costing! 1 21Costing II 1 20Restaurant Services 1 10Industrial Safety I 2 26Job Satisfaction 1 14Industrial Safety II 1 8Keselamatan Perusahaan (Industrial Safety) 1 34Menyenangkan Kerja (Job Simplification) 1 34Seminar on Industrial Safety 1 111Salesmanship 1 8Import Procedures and Documentation 1 9Sales Management 1 7Setting up Export Business and Documentation 1 7Tatacara Eksport, Import dan Dokumentasi (Export, Import 1 30Procedures and Documentation)Kejurujualan (Salesmanship) 2 49Pengurusan Pemasaran (Sales Management) 2 52Industrial Relations for Supervisors 2 50Domestic Inquiry Procedures 1 19Discipline in Industry 1 8Management of Labour Relations 1 13Perhubungan Perusahaan (Industrial Relations) 1 34Work Study 1 12Materials Handling 1 18Production Planning and Control 1 6Filing and Records Management 1 24Quality Control 1 9Inventory Management 1 21Motivation and Job Satisfaction 2 27General Management 2 31Leadership and Human Relations 1 25Leadership and Human Relations for Managers 1 13Pimpinan dan Perhubungan Sesama Manusia (Leadership 2 60and Human Relations)Management for Supervisors 1 12Kemajuan Pengurusan (Management Development) 1 15Penyelia Sebagai Jurulatih dan Pengajar (Supervisor as a 1 21trainer and Instructor)Proses Pengurusan Am (General Management Procedures) 1 34
12
Melatih Pekerja Bawahan dan Perbincangan Kumpulan 1 34(Training of Junior Staff and Group Discussion)Perbincangan Am (General Discussion) 1 34Seminar "Communications" 1 j 5
80 1,610
Southern Region - Johor Bahru
No. of No. ofCourse/Seminar Courses Participants
Entreprenuerial Development Programme (EDP I) 29 707Bengkel Usahawan (Entreprenuerial Workshop) 5 135Housekeeping 1 15Front Office Procedures 1 15Kitchen Management 1 15Marketing 1 10Introduction to Marketing in the Hospitality Industry 1 10Restaurant Services 1 15Special Supervisory Techniques 1 17Job Simplification 1 6Industrial Safety I 2 25Financial Management 1 9Costing I 1 11Cash Flow Management I 5Finance and Costing 1 17Tatacara Import dan Dukomentasi (Import procedures 1 5and Documentation)Management of Labour Relations 1 10Domestic Inquiry Procedures 1 8Perhubungan Perusahaan Untuk Penyelia 1 10Industrial Relations for Supervisors 2 37Grievance Handling and Discipline 1 17Filing and Records Management 1 10Production Planning and Control 2 21Quality Control 1 17Leadership and Human Relations for Managers 1 8Proses-Proses Pengurusan (Management Process) 2 64Introduction to Personnel Management 1 7Leadership and Human Relations 1 11Pimpinan dan Perhubungan Sesama Manusia (Leadership 3 46and Human Relations)
13
Communication I 17Motivation 1 25Supervisory Training 1 12Groupwork and Discussion Leading 1 9Supervisor as a Trainer and Instructor 1 13
73 1,376
Sarawak/Sabah - Kuching
No. of No. ofCourse/Seminar Courses Participants
Entrepreneurial Development Programme (EDP I) 34 677Bengkel Usahawan (Entrepreneurial Workshop) 3 85Pengurusan Kedai Makan (Restaurant Management) 3 42Industrial Safety I 5 73Industrial Safety II 3 50Developing Junior Accounting Staff 1 17Basic Accounting for Executives 1 8Finance and Costing 1 12Pengurusan Kewangan (Financial Management) 1 12Impot Procedures and Documentation 2 33Setting up Export Business and Documentation i 13Sales Management 1 7Grievance Handling 1 20Discipline in Industry 2 26Employer Relation I 12Industrial Relations and Labour Laws 1 11Grievance Handling and Discipline 1 12Collective Bargaining and Negotiation Procedures 1 14Disciplinary Procedures in the Public Sector 2 34Regional Seminars on " Industrial Relations and Labour Laws " 1 118Filing and Records Management 4 69Quality Control 1 12Supervisor as Trainer and Instructor 1 12Communication and Human Relations 1 12Leadership and Human Relations for Managers 1 24Motivation and Performance Appraisal 1 12
75 1,417
14
Kursus/Seminar yang dijalankan dalam tahun 1981 oleh PDPN (Ibu Pejabat)
Kursus/Seminar BUangan BUanganKursus Peserta
Entrepreneurial Development Programme (EDP I) 48 1,213Bengkel Usahawan (Entrepreneurial Workshop) 14 465Leadership and Customer Relations in the Hospitality 2 33IndustryRestaurant Services 2 28Beverage Management I 20Kitchen Management 1 16Supervisory Hotel Housekeeping 1 22Front Office Procedures 1 18Staff Management 1 17Marketing in the Hospitality Industry 1 17Introduction to Accounting in the Hospitality Industry 1 16Pengurusan Kedai Makan (Restaurant Management) 2 33Job Simplification 4 63Menyenangkan Kerja (Job Simplification) 3 35Industrial Safety I 3 60Maintenance Management 1 14Stock and Store Management 1 25Keselamatan Perusahaan I (Industrial Safety I) 4 58Industrial Safety II 1 19Budgetary Control 2 46Practical Accounting 2 44Basic Accounting for Executives 3 26Financial Management I 2 2 1Cash Flow Management 1 14Introduction to Accounting Practices 1 15Pengenalan Perakaunan (Introduction to Accounting 2 51Practices)Planning and Control Through Management Accounting II 1 10Pengurusan Kewangan I (Financial Management I) 1 21Project Evaluation 1 14Financial Management II 1 7Seminar "Cost Reduction" 1 19Sales Management 2 19Salesmanship 5 42Marketing Research 1 8Pengurusan Pemasaran (Sales Management) 1 27Setting up Export Business and Documentation 1 8Introduction to Marketing Management 2 22Pengurusan Perniagaan (Sales Management) 1 14Profits Through Advertising Management 1 10Import Procedures and Documentation 1 17Pengenalan Pemasaran (Introduction to Marketing) 5 155Pengurusan Runcit (Retail Management) 7 184
15
Bilangan BilanganKursus/Seminar Kursus Peserta
Tatacara Eksport dan Import (Export and Import Procedures) 1 25Discipline in Industry 2 24Perhubungan Perusahaan Untuk Penyelia (Industrial 3 43Relations for Supervisors)Management of Labour Relations 2 14Domestic Inquiry Procedures 2 19Industrial Relations for Supervisors 2 31Industrial Relations and Labour Laws 1 13Perhubungan Perusahaan Untuk Pegawai-Pegawai 1 26Kesatuan Sekerja (Industrial Relations for Trade UnionExecutives)Perhubungan Perusahaan (Industrial Relations) 1 17Industrial Relations 1 18Grievance Handling 1 8Collective Bargaining and Negotiation Procedures 1 21Disiplin Dalam Industri (Discipline in Industry) 1 5Firing and Records Management 3 55Critical Path Method 2 18Work Study 1 25Organisation and Methods 2; 172nd Productivity Improvement Programme on Work Study 1 8Pengurusan Fail dan Rekod (Filing and Records Management) 4 76Quality Control 1 15Production Planning and Control 2 33Seminar "Production Planning and Control" 1 53Low Cost Automation 5 38L o w Cost Automation I I 2 1 6Seminar "Low Cost Automation" 2 66Introduction to Personnel Management 2 24Leadership and Human Relations 13 245Effective Supervision 1 19Training Methodology 1 18Groupwork and Discussion Leading 1 7Leadership and Human Relations for Managers 2 39Pimpinan dan Perhubungan Sesama Manusia 7 115(Leadership and Human Relations)Penyelia Sebagai Jurulatih dan Pengajar 2 20(Supervisor As A Trainer and Instructor)Motivation and Job Satisfaction 2 32Proses Pengurusan Am (General Management Process) 1 18Melatih Pekerja dan Memimpin Perbincangan (Training 1 18of Employees and Conducting Discussion)Supervisor as a Trainer and Instructor 2 36Seminar "Motivation/Leadership" 1 21Interpersonal Communication 1 12Leadership 1 19Communication 1 14Management 1 7Training Methodology I I 1 1 8Dorongan (Motivation) 1 16
16225 4,348
Programmes jointly organised by the Centre and theMalaysian Association of Productivity
The Malaysian Association of Productivity continued to work closely with thecentre through the MAP Branches in Peninsula Malaysia, Sabah and Sarawak.
The 5th. Diploma in Marketing Management Programme was launched in 1981 inPenang with 45 participants; and in Kuala Lumpur, the 6th. Diploma in MarketingManagement was launched in October, 1982, with 47 participants. As the previousprogrammes, this programme is aimed at developing a pool of Marketing Executive whowill be able to understand the increasingly complex needs of the commercial and indivi-dual environment in Malaysia.
The Association organised many other programmes in collaboration with the Centreduring the year 1981 such as:-
Course/Seminar No. Participants
Transactional Analysis 1 9Filing & Records Management 2 37Leadership & Human Relations 4 66Office Management 2 25Pengurusan Fail & Rekod 2 32Job Simplification 1 7Pimpinan & Perhubongan Semasa Manusia 3 50Industrial Relations for Supervisors 2 31The Art of Effective Selling 2 31Effective Communication Through Speech 3 40Groupwork & Discussion Leading 1 8Increasing Employee Performance by Motivation 1 jgTeamwork & Communication SkillsDeveloping Effective Decision Makers & Delegators 1 14Supervisor as a Trainer & Instructor 2 17Penyelia Sebagai Jurulatih & Pengajar 1 7Effective Customer Relations 1 18How to be an Effective Managerial Leader 1 8Seminar on Systematic Approach Towards Timber 1 20Exporting in MalaysiaSeminar on Industrial Safety & Hygiene 3 273Seminar on Effective Fire Prevention and Control in 3 237Industries8th ARTDO - International Training & Development 1 280Conference
Theme: People Power, Meeting the DevelopmentChallenges of the Eighties.(Emphasis on the Asian Case). ——— ——————
38 1,228TOTAL ___ ____
17
PART II
THE NATIONAL PRODUCTIVITY COUNCIL
Structure of the Council
As provided by the National Productivity Council (Incorporation) Act of 1966 andthe National Productivity Council (Incorporation) (Amendment) Act of 1975, theChairman and Members of the Council are appointed by the Minister of Trade and Indus-try. The Director who is the chief executive of the Centre, appointed by the Council andwith the approval of the Minister, is also a member of the Council. The members of theCouncil other than the Chairman and the Director of the Centre are representatives ofgovernment, management, institutions of higher learning and management institutions,labour, employers, commerce, manufacturing industries, financing and industrial interests.
Members of the Council
ChairmanDr. Nawawi Mat Awin
Director of the CentreIr. Hj. Arshad'b. Hj. Marsidi K.M.N. (from 1st April, 1981).Y.B. Dato' Haji Abu Kassim bin Haji Mohamed, D.S.I.J., J.M.N., KJklN.
Government Representatives
Ministry of Trade and Industry
Prime Minister's Department(Economic Planning Unit)
Encik Mohd. Noordin bin HassanK.M.N.,A.M.P.,Deputy Secretary General 'B'.
Encik Mohammad bin YunusDirector, Manpower Planning.
Ministry of Labour and Manpower - Encik Wan Zahir bin Sheikh Abdul RahmanDeputy Secretary General 'B'.
Treasury
Ministry of Agriculture
University Kebangsaan Malaysia
State of Sarawak
— Encik Lim Boh AngDeputy Manager,Financial Management System Unit Treasury.
— Encik T: Poyanarajah, A.M.N.Deputy Secretary General II
- Y. Bhg. Prof. Datuk Mohd Ghazali b. Hj. Abd.RahmanDeputy Vice Chancellor (Education andDevelopment)
- Tuan Haji Saad bin Hassan, K.M.N., P.B.S.,Permanent Secretary,Ministry of Communication & Work Sarawak.
18
Negeri Sabah Encik Abdul Latif JohariTimbalan Pengarah, Yunit Penyertaar. Bumiputra,Jabatan Ketua Menteri Sabah.
Wakil-Wakil Sektor Swasta,Institusi Perniagaan, Industri,PengUangan, Kewangan, InstitusiPengurusan, Buruh & Majikan
Encik Yong Poh KonPersekutuan Pekilang-Pekilang Malaysia.
Encik Mohd. Ridzuan bin Abdul HalimKetua Pengarah,Majlis Amanah Rakyat (MARA)
Encik M.F. VilvaratnamPersekutuan Majikan-Majikan Malaysia.
Encik Lajman bin Hj. SiratKongres Kesatuan Perdagangan dan Ferinuus-trian Bumiputra.
Encik Mohd. Yunan bin Abdullah SaniPersatuan Daya Pengeluaran Malaysia.
Encik Abu Dakar LajimPersatuan Krmtrektor-Kontrektor Bumiputra.
Tuan Haji Nik Abdul Aziz bin Mohd. KamilPersaituan Bank-Bank Malaysia.
Setiausaha Kepada Majlis
Encik V. Baradan.Kongres Kesatuan Sekerja Malaysia.
Y. Bhg. Datuk Mohamad Yusoff bin Hj. Ahmad.J.P., D.P.M.P. (Individual).
Encik Yap Lim Sen (Individual)
Puan Halimah AHSetiausaha,Pusat Daya Pengeluaran Negara.
19
Committees
Members of Committees appointed by the Council for the year 1981 were asfollows:
ESTABLISHMENT COMMITTEE N.P.C.
Tliis committee is responsible for advising the Council on all matters related to thestaffing and establishment of the Centre. Its members were:
1. Encik Mohd. Noordin bin Hassan — Chairman2. Tuan Haji Nik Ab. Aziz bin Mohd. Kamil3. Encik Wan Zahir bin Sheikh Abd. Rahman4. Encik Mohd. Ridzuan bin Abd. Halim5. Encik Yap Lim Sen6. Tuan Hj. Saad Hassan7. Tuan Hj. Arshad bin Hj. Marsidi, director, NPC
PLANNING AND PROGRAMME COMMITTEE, N.P.C.
This committee is responsible for recommending to the Council the annual trainingactivities of the Centre, including staff development and reporting on the evaluation oftraining courses. Its members were:
1. Y. Bh. Dr. Nawawi Mat Awin — Chairman2. Encik Mohd. Noordin bin Hassan3. Y. Bh. Dr. Mohd. Yusof bin Ismail4. Encik Wan Zahir bin Sheikh Abdul Rahman5. Encik Yong Poh Kon6. Encik M.F. Vilvaratnam7. Y. Bh. Prof. Dr. Nik Abd. Rashid b. Ismail8. Encik Mohd. Ridzuan bin Abdul Halim9. Encik Lajman bin Hj. Sirat
10- Encik Abu Bakar Lajim11. Encik Yap Lim Sen12. Encik V.Baradan13. Ir. Hj. Arshad bin Haji Marsidi
20
FINANCE COMMITTEE NP.C.
This committee is responsible for advising the Council on all matters pertaining tothe finance of the centre. Its members were:
1. Encik Mohd. Ridzuan bin Abdul Halim — Chairman2. Tuan Haji Nik Abd. Aziz bin Mohd. Kamil3. Encik V. Baradan4. EncikT. Puvanarajah5. Encik Abdul Latif Johari6. Tuan Ir. Hj. Arshad Hj. Marsidi
HOTEL/RESTAURANT TRAINING INSTITUTE COMMITTEE
This committee is responsible for recommending to the Council the progress anddevelopment of the Centre's Hotel/Restaurant Training. Its members were:-
1. Encik Mohd. Noordin Hassan — Chairman2. Encik Mohammad bin Yunus3. Encik Lim Boh Ang4. Y.B. Datuk Mohamad Yusof b. Hj. Ahmad5. Encik Yong Poh Kon6. Encik Yap Lim Sen7. Encik Lajman bin Hj. Sirat
21
OPERATIONAL ACTIVITIES
Operational Units
The Centre consists of 8 Training Sections
— Bumiputra Service Section— Management Accounting Section— Sales and Marketing Section— Industrial Relations Section— Management Development Section— Industrial Engineering Section— Light Industry Service Section— Tourist Industry Section
There is also the following supporting Sections
— Management Consultancy Services— Management Research and Information Services (MAR1S)— Administration Section
Staffing
The Centre had a staff strenghth of 272 personnel at the end of 1981 (AppendixHl-2)
Recruitment — The following were recruitment during the year:-- 33 Training and Investigating Officers (TIO)— 1 Accountant— 1 Assistant Secretary— 1 Assistant Librarian- 1 Assistant Statistical Officer- 14 Junior Staff Members
Resignations — Training and Investigating Officers and 4 Junior Staffmembers resigned (Appendix H 3)
Staff Development
In an effort 10 upgrade the knowledge and training skills in the areas of manage-ments, supervision and entrepreneurial development, members of the senior staff wereexposed, through a programme of overseas and local training to various modern manage-ment techniques and skills.
25 members of the senior staff including the Directors of the Centre attendedvarious training programmes and study tours, sponsored by the Federal Government,Foreign Governments and International bodies.
22
Foreign Assistance
As in previous years the Centre continued to benefit from the Technical AidProgrammes of Governments such as the Federal Republic of Germany, Netherlands,Austria, India and United Kingdom. Organisations such as the UNIDO, ILO and ITC/GATT/UNCTAD/ESCAP under the United Nations Development Programme, and theAsian Productivity Organisation continued to support the activities of the centre by pro-viding training facilities in the form of fellowship and training expertise.
During the year, the Centre received the services of the following InternationalAd visors:-
1.
2.
3.
4.
5.
6.
7.
Patrick M. Barry(Federal Republic of Germary— Bumiputra Services Section)
Alwyn John Young (U.K.)— Bumiputra Services Section
Leonard G. Hawkins (U.K.)— Industrial Engineering Section
PeterE.Bibus(Federal Republic of Germany)— Bumiputra Services Section
R.N. Shivpuri (India)(Sales and Marketing Section)
Rudolf Schaffer (Austria)Tourist Industry Section
Bernard Foerster(Federal Republic of Germany)— Bumiputra Services Section
Management ConsultantM. Sc. (England)Fellow Inst. of Director (England)M.Inst.M. (Ireland)
Management & Industrial Consultant(Economist/Industrial Engineer)
Management ConsultantManagement ConsultantB. Sc. (England) LondonA.M.I.C.E.(U.K.)A.M.I.Mech.E.(U.K.)
Project LeaderDiploma Kaufmann
MBA (New Delhi)M.A. Econs. (New Delhi)Graduate Programme (IMI, HarvardBusiness School)
Superier Hotel SchoolVienna Hotel Consultant.
Expert in Monrovia.Liberia, Workshop Manager,Wood Research Institute,,.University Monrovia.
23
NOTABLE EVENTS 1981
1. The Deputy Director of NPC, Tuan Haji Arshad bin Haji Marsidi was promoted toDirector of NPC upon the retirement of the former Director, Y.B. Dato' Hj. AbuKassim bin Hj. Mohamed.
2. The Minister of Trade & Industry which was formerly held by the present PrimeMinister, Y.B. Dato' Seri Dr. Mahathir bin Mohamad was taken over by Y.B.M. Tg.Dato' Ahmad Rithauddeen Al Haj bin Tg. Ismail.
3. A National Seminar 'Keperlu^n dan Perkembangan Tenaga Mahir dalam Malaysiapada tahun-tahun Lapan Puluhari' was held from 11th—13th May, 1981 at GentingHotel, Genting Highlands — sponsored by Lembaga Latihan Perindustrian & Perin-dustrian & Persijilan Ketukangan Kebangsaan (LLPPLL) under the Ministry ofLabour and Manpower. This Seminar was officiated by the Dep. Prime Minister,Y.B. Dato' Seri Dr. Mahathir bin Mohamad.
4. The ambassador of Austria, H.E. Mr. Franz Palla visited NPC on the l l th of June1981.
5. Y.B.M. Tg. Dato' Ahmad Rithauddeen Al Haj bin Tg. Ismail visited NPC on the25th of August, 1981.
6. The Director of NPC, Tuan Haji Arshad bin Hj. Marsidi made official visits toFrankfurt, Bonn and London from 18th October - 6th November, 1981.
7. The Director of NPC visited Bandung from 26th - 28th Nov. 1981 to discusswith Metal Industry Development Corporation (MIDC).
8. Y.B. En. Rahim Thamby Chik, Parlimentary Secretary, Ministry of Trade andIndustry, presented certificates to course participants at the Annual CertificatesPresentation Day of the Centre - 30th May, 1981.
9. NPC participated in the FMM Expo 1981 from 21st August - 6th September 1981in Kuala Lumpur.
10. Chairman of the National Productivity Council, Y.B. Dt. Nawawi Mat Awin offi-ciated the opening ceremony of 'Pembangunan Usahawan' course on the 7th Sep-tember, 1981 — co-sponsored by Bank Pembangunan Malaysia, MARA and NPC.
11. Chairman of the National Productivity Council, Y.B. Dr. Nawawi Mat Awin offi-ciated the opening ceremony of 'Performance Appraisal' seminar on the 12th ofOctober 1981 at Regent Hotel — sponsored by NPC with a joint-effort of the DutchManagement Institute.
12. An Annual Dinner organised by the National Productivity Council was attended byY.B.M. Tg. Dato' Ahmad Rithauddeen and Y.M. Tg. Noraini, Y.B. Dato' Lew SipHon and Datin Molly members of the council and staff of NPC on the l l t h ofDecember, 1981.
13. Chairman of the National Productivity Council, Y.B. Dr. Nawawi Mat Awin offi-ciated the opening ceremony of 'Construction Management' Seminar on the 14th —16th December 1981 at Holiday Inn — organised by NPC'
24
ACKNOWLEDGEMENTS
The Council wishes to record its appreciation and thanks to the following:-
The Federal and State Governments.
The Governments of the Federal Republic of Germany, United Kingdom, Canada,Netherlands and Austria.
The United Nations Development Programme, the Asian Productivity Organisationand the Colombo Plan.
Organisations and Individuals who have extended their co-operation and assistance.
The Malaysian Association of Productivity.
The Press, Radio and Television Malaysia.
25
SUMMARY OF COURSES AND SEMINARS 1981
Appendix A
No. of Courses/Seminar
Bumiputra Services Section
Courses
Pra-Melahir dan Membina Usahawan(Pre EDP I)Melahir dan Membina Usahawan (EDP I)MMU untuk KEMENTAH (EDP for KEMENTAH)MMU untuk Kementerian Perdagangan(EDP for Ministry of Trade & Industry)MMU untuk Bank Pembangunan Malaysia Bhd.(EDP for Development Bank (M) Bhd.)Retail ManagementMarketing ManagementSimpan Kira-Kira (Bookkeeping)Financial ManagementConstruction CoursesBengkel Usahawan (Entrepreneurial Workshop)Courses for Development Officers (KUPP I, II, III, IV)
No. ofCourses
28272
72
278
34306
209
No. ofParticipants
592,26915928
58
1284157114059283872
4,955
Industrial Engineering Section
Courses
Filing and Records ManagementCritical Path MethodWork StudyOrganisation and MethodsQuality ControlProduction Planning and ControlMaterials HandlingInventory ManagementPengurusan Fail dan Rekod (Filing and Record Management)2nd Productivity Improvement Programme on Work StudySeminar on "Production Planning and Control"
No. ofCourses
102334511411
No. ofParticipants
16418372453601821768
53
35 532
26
Light Industry Services
Courses
Industrial Safety IIndustrial Safety IIJob SimplificationMaintenance ManagementStore and Stock ManagementMenyenangkan Kerja (Job Simplification)Keselamatan Perusahaan (Industrial Safety)Seminar on "Industrial Safety"
No. ofCourses
125611451
35
No. ofParticipants
184778314256992
111
655
Low Cost Automation
Courses
Low Cost AutomationLow Cost Automation IISeminar on Low Cost Automation
No. ofCourses
522
No. ofParticipants
381666
120
Management Accounting Section
Courses
Budgetary ControlPractical AccountingBasic Accounting for ExecutivesFinancial Management IFinancial Management IIFinancial ManagementCash Flow ManagementIntroduction to Accounting PracticesPlanning and Control through Management Accounting IIProject EvaluationCosting 1Costing IIFinance and CostingDeveloping Junior Accounting StaffPengenalan Perakaunan (Introduction of Accounting)Pengurusan Kewangan I (Financial Management)Pengurusan Kewangan (Financial Management)Seminar "Cost Reduction"
No. ofCourses
42422241I121214121
No. ofParticipants
694434181422381510143220291793212719
37 536
27
Sales and Marketing
Courses
SalesmanshipSales ManagementIntroduction to Marketing ManagementMarket ResearchProfits through Advertising ManagementImport Procedures and DocumentationSetting up Export Business and DocumentationPengurusan Pemasaran (Marketing Management)Pengenalan Pemasaran (Introduction to Marketing)Pengurusan Runcit (Retail Management)Tatacara Eksport, Import dan Dokumentasi (Export,Import Procedures and Documentation)Kejurujualan (Salesmanship)Tatacara Eksport dan Import (Export & Import Procedures)Tatacara Import dan Dokumentasi (Import Procedures andDocumentation)Pengenalan Pengurusan Pemasaran (Introduction to MarketingManagement)Lanjutan Pengurusan Perniagaan (Sales Management)Memulakan Perniagaan Eksport dan Dokumentasi(Setting-up Export Business and Documentation)
No. ofCourses
64211433571
311
No. ofParticipants
5033228
10592879
15518430
55225
16
146
45 779
Management Development
Courses
Leadership and Human RelationsIntroduction to Personnel ManagementSupervisor as Trainer and InstructorEffective SupervisionTraining MethodologyGroupwork and Discussion LeadingMotivation and Job SatisfactionLeadership and Human Relations for ManagersInterpersonal CommunicationSupervisory TrainingManagement for SupervisorsLeadershipCommunicationGeneral ManagementMotivationPimpinan dan Perhubungan Sesama Manusia (Leadershipand Human Relations)
No. ofCourses
No. ofParticipants
154412255111144214
2814361193616738412251219585029240
28
Penyelia Sebagai Jurulatih dan Pengajar (Supervisor as a 4 49Trainer and Instructor)Proses-Proses Pengurusan Am 2 52Melatih Pekerja Bawahan dan Perbincangan Kumpulan 2 52(Training of junior, of fleers and Group Discussion)Proses-Proses Pengurusan 2 64Do rongan (Motivation) 1 16Kemajuan Pengurusan 1 15Perbincangan Am (General Discussion) 1 34Seminar "Motivation/Leadership" 1 2 ]
80 1,361
Industrial Relations
No, of No. ofCourses Courses Participants
Discipline in Industry 5 58Industrial Relations for Supervisors 6 118Management of Labour Relations 4 37Domestic Inquiry Procedures 4 46Grievance Handling 2 28Industrial Relations 1 18Industrial Relations and Labour Laws 3 33Disciplinary Procedures in the Public Sector 2 34Collective Bargaining and Negotiation Procedures 2 35Grievance Handling and Discipline 2 29Employee Relation 1 12Disiplin dalam Industri (Discipline in Industry) 2 11Perhubungan Perusahaan untuk Penyelia (Industrial 5 61Relations for Supervisors)Perhubungan Perusahaan untuk Pegawai-Pegawai Kesatuan 1 26Sekerja (Industrial Relations for Trade Union Executives)Perhubungan Per usahaan,^ki dust rial Relations) 2 51Regional Seminar "Industrial Relations & Labour Laws" 1 118
43 715
29
Tourist Industry Section
No. of No. ofCourses Courses Participants
Leadership and Customer Relations in the Hospitality 4 93IndustryRestaurant Services 4 53Beverage Management 1 20Kitchen Management 2 31Housekeeping 2 37Front Office Procedures 2 33Staff Management 1 17Marketing 2 27Introduction to Marketing in the Hospitality Industry 1 10Introduction to Accounting in the Hospitality Industry 1 16Special Supervisory Techniques 2 29Pengurusan Kedai Makan (Restaurant Management) 5 75
27 441
30
APPENDIX B
OJ
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
19.64 -
1963
1962
10,094
1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 11,000
NUMBER OF COURSES/SEMINAR AND PARTICIPANTS 1962 - 1981
DISTRIBUTION OF COURSES, SEMINARS AND PARTICIPANTS BY SECTIONS 1971 - 1981
Appendix C
SECTION
Bumiputra Services(Estd. 1973)ManagementAccountingSales & Marketing
Industrial Relations
ManagementDevelopmentInd. Engineering(included LCA)Ligh Ind. Service
Tourist IndustryTOTAL
1971
A
-
5
132740
11
99
114
B
-
84
228436684
237
162108
1939
1972
A
-
8
16
2653
24
9_
133
B
-
129
291435922
556
139-
2472
1973
A
35
9
1120
46
22
9-
152
B
577
138
236413787
468
1652
2784
1974
A
57
14
202054
22
122
201
B
1014
288
375
377902
431
21623
3626
1975
A
50
13
233343
20
16
7205
B
1209
248
465700750
364
249135
4120
1976
A
60
17
263244
24
2016
239
B
1214
202
433475
766
455
390144
4079
1977
A
123
28
346
61
22
2512
341
B
3083
493
917523
967
382
483223
7076
1978
A
133
32
343170
25
3018
373
B
3540
596
909485304
426
612157
8029
1979
A
142
30
24
3644
36
29
26367
B
5353
421
346532
736
574
487
2688717
1980
A
169
31
3235
77
36
3125
433
B
5139
465
417484
1343
593
576
3109337
1981
A
209
37
4543
80
44
35
27520
B
4955
536
779
7151361
652
655441
10094
COro
A - Courses/SeminarB - Participants
Appendix D
DISTRIBUTION (%) OF COURSES/SEMINARS - BY SECTION - 1981
DISTRIBUTION (%) OF PARTICIPANTS BY SECTION - 1981
MA — Management AccountingSM — Sales and MarketingIR — Industrial RelationsMD - Management DevelopmentIE — Industrial EngineeringLIS - Light Industry ServiceTI - Tourist Industry
33
DISTRIBUTION OF PARTICIPANTS BY SECTIONS, 1981
Section
A. Bumiputra Services
Entrepreneurial DevelopmentProgrammes (EDP)
Development Programme forDevelopment Officers
Pengurusan Runcit(Retail Management)
Pengurusan Pcmasaran(Marketing Management)
Simpanan Kira-Kira(Bookkeeping)
Pengurusan Kewangan(Financial Management)
Kursus Pembinaan(Construction Course)
Bengkel Usahawan(Entrepreneurial Workshop)
Sub-Total
B. Management Accounting
C. Sales and Marketing
D. Industrial Relations
E. Management Development
F. Industrial Engineering
G. Light Industry Service
H. Tourist Industry
Sub-Total
TOTAL
Courses/Seminars
95
6
7
2
27
8
34
30
209
37
45
43
80
44
35
27
311
520
Participants
2573
72
128
41
571
140
592
838
4955
536
779
715
1361
652
655
441
5139
10,094
%(Participants)
25.49
0.71
1.27
0.41
5.65
1.39
5.87
8.30
49.09
5.31
7.72
7.08
13.48
6.46
6.49
4.37
50.91
100.00
34
Appendix E
DISTRIBUTION OF PARTICIPANTS (BUMIPUTRA AND NON-BUMIPUTRA)BY SECTIONS, 1981
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Section
Bumiputra Services
Management Accounting
Sales & Marketing
Industrial Relations
Management Development
Industrial Engineering
Low Cost Automation
Light Industry Services
Tourist Industry
TOTAL
Bumiputra
4955
330
612
378
932
283
59
393
232
8174
NonBumiputra
-'
206
167
337
429
249
61
262
209
1920
Total
4955
536
779
715
1361
532
120
655
441
10,094
%Bumiputra
49.1
3.3
6.1
3.7
9.2
2.8
0.6
3.9
2.3
81.0
%non
Bumiputra
-
2.0
1.6
3.4
4.2
2.5
0.6
2.6
2.1
19.0
35
APPENDIX F
NPC ORGANISATIONAL CHART
DIRECTOR
DEPUTY DIRECTOR(TRAINING)
CO
ASSISTANTDIRECTOR
(A)
i — "n
ENTR
EPRE
NEUR
ISH
IP(N
OR
THER
N R
EGIO
N)
MA
NA
GEM
ENT
AC
CO
UN
TIN
GASSISTANTDIRECTOR
a.™EN
TREP
REN
EUR
ISH
I(S
OU
THER
N R
EGIO
N
ASSISTANTDIRECTOR
(C)
|~
Z
NTRE
PREN
EURS
HIP
(EA
ST C
OA
ST R
EGIO
a
_L1
SALE
S A
ND
MA
RK
ETIN
G
ASSISTANTDIRECTOR
(D)
——— 1
INDU
STRI
ALR
ELA
TIO
NS
AN
AG
EMEN
T R
ESE
AR
AN
D I
NFO
RM
ATI
ON
SER
VIC
E
KUANTANREGIONAL OFFICE
PENANGREGIONAL OFFICE
DEPUTY DIRECTOR(CONSULTANCY)
ASSISTANTDIRECTOR
(E)
1 ——— ̂
MA
NA
GEM
ENT
DEV
ELO
PMEN
T
w
MAN
AGEM
ENT
NSU
LTA
NC
Y S
ER
O<J
ASSISTANTDIRECTOR
(F)
IND
UST
RIA
LEN
GIN
EER
ING
JGH
T IN
DUST
RYSE
RVIC
E
LOW
CO
STA
UTO
MA
TIO
N
ASSISDIRE
«
———
TOU
RIS
TIN
DU
STR
Y
JOHORE BARUREGIONAL OFFICE SABAH/SARAWAKREGIONAL OFFICE
FINANCIAL OFFICER EXECUTIVE OFFICER
PENTD. KEWANGAN ADMINISTRATION
Appendix HI
STAFFING OF THE CENTRE 1981
The staffing position of the National Productivity Centre as at 31st December, 1981was as follows:
Classification
DirectorDeputy DirectorPrincipal ManagerAssistant DirectorTraining ManagerHotel ManagerSenior Training & Investigation OfficerSecretaryAccountantLibrarianTraining & Investigation OfficerPublic Relations OfficerAssistant SecretaryTechnical AssistantAssistant Librarian (Pen. Peg. Perpustakaan)Assistant Financial OfficerExecutive OfficerAssistant Statistical OfficerChief ClerkSecretary IISenior Clerical Officer (Finance)TechnicianClerical OfficerBuilding SupervisorLibrary AssistantStenographerCameraman/FilmJunior Technician (Special Grade)Junior TechnicianJunior ClerkTypistTelephone OperatorMachine OperatorMachinistDespatch RiderFile SearcherOffice BoyLibrary AttendantLaboratory AttendantCleanerChargeman Grade IIFitterGardenerWatchmanDriver
TOTAL
ApprovedPost
121811
IS111
12611111111114
1512
132193
1621111
1411411181
272
Postfilled
11-81-15111
8911-
111111-
31512
11--63
1321111
141
-411151
213
PostVacant
_11--
1_--—37—-
1__.--—-
11---2213
„3-------
1-_.
1-3
_
59
37
STAFF DEVELOPMENT
RECRUITMENT
TRAINING & INVESTIGATING OFFICER
Appendix H 2
No.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.
29.30.31.32.33.
Name
Sulaiman NasirAbdullah KassimChia Yok LinUm Teik HoeWong Mun HengAbu Hassan DaudTan Weng KeangAbd. Malik JamaluddinShee Wah EaiLew Leong PohM. Joseph PaulOthman DinNik Abdullah AwangZubaidi MohamedMd. Ashari MamatRauzah Zainal AbidinSalamiah Mohd. ShahZadiah ZainalKamaniddin MamatMisran KarmainMd. Sihni Hj. Abd. RahmanRusnah YusufAbdul Aziz ShaariKhalid ZakariaPuziah Mohd. DomNawawi OthmanNoor Gayah AhmadTengku Adh' TengkuAbdullahBasaruddin SadaliMohd. Hanapiah Abd. RahmanNik Ali YunusSamaudin RadimanMohd. Fadzil Hashim
Section
Industrial RelationsIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringIndustrial EngineeringIndustrial RelationsManagement AccountingManagement AccountingManagement DevelopmentManagement DevelopmentBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra Services
Bumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra Services
Date
2nd Jan. 19812nd Jan. 19811st June 1981
15th June 198115th Aug. 198115th Aug. 198115th Aug. 19811st Sept. 1981
15th May 19811st June 19811st Aug. 1981
15th Aug 198125th May 198115th July 198115th July 198115th July 198115th July 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 198115th Aug. 1981
15th Aug. 19811st Sept. 19811st Sept. 19811st Sept. 19811st Sept. 1981
38
No.
1.
1.
1.
1.
Name
Accountant
Tang Woh Choon
Assistant Secretary
Mohd. Ali Mohd. Taib
Assistant Librarian
Zailan Rose Hj. Kamaruddin
Assistant Statistical Officer
Mohamad Tajuddin Abdullah
Section Date
1st Sept. 1981
! 5th Aug. 1981
15th Oct. 1981
15th Oct. 1981
39
RESIGNATION
Appendix H 3
No.
1.
1.2.3.4.5.6.
7.
Name
Assistant Director
Lee Thong Cheng
Training & InvestigatingOfficers
Nik Abdullah AwangSalamiah Mohd. ShahRamli AhmadBasaruddin SadaiiSulaiman Nasir b. Abd. MalikTengku Adli TengkuAbdullahKhalid Zakaria
Section
Industrial Relations
Bumiputra ServicesBumiputra ServicesBumiputra ServicesBumiputra ServicesIndustrial RelationsBumiputra Services
Bumiputra Services
Date
15th Dec. 1981
16th Aug. 19817th Oct. 1981
13th Oct. 198131st Dec. 198115th Nov. 198113th Dec. 1981
19th Dec. 1981
JUNIOR STAFF
No.
1.2.3.4.5.
Name
Hussin MohamadAzizahOmarMahmud JaafarPuan Habshah LongRadiah Abu Bakar
Section
Building SupervisorStenographerOffice BoyCleanerTypist
Date
10th Sept. 198115th Oct. 1981
1st Nov 198110th Sept 19816th April 1981
40
JUNIOR STAFF RECRUITMENT
RECRUITMENT
No.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.
Name
Zainuddin NeetmatHussin MohamadShuid DinRupidah Mohd. RajuliSharifah Shamsiah Syed AllYap Chik MoiAzizah OmarUmi Kalsom OthmanFaridah JohariMohd. Rosali IsmailMuzaili Abd. WahabMahmud JaafarZainuddin KhamisAhmad AbdullahAbdul Hamid SaidLatemah Kasan
Post
Technician (Electrical)Building SupervisorBuilding SupervisorFinancial ClerkFinancial ClerkJunior financial clerkStenographerStenographerTelephone OperatorLibrary AttendantOffice BoyOffice BoyDriverWatchmanWatchmanCleaner
Date
1st Dec. 198117th Aug. 19812nd Nov. 1981
16th Nov. 198116th Nov. 198116th Dec. 1980
1st June 19811st June 19811st June 19816th Jan. 1981
26th Dec. 19802nd Jan. 1981
15th May 198115th July 198116th Nov. 198128th April 1981
41
APPENDEX H4
SENIOR STAFF TRAINING
-P*ro
Name
1. En. Mohd. Nadzri binMohd. Jelas
2. En. Md.KhalidbinMohd. Din
3. En. Mah Lok Abdullah
4. En. Mohd. Shah binMohd.
5. En. Mohd. Harris bin Itam
6. En.V.S. Pandian
7. En. Yep bin Puteh
8. En. Tong Kai Seng
9. Puan Marzidah Mahmud
10. En. Mohd. Jasni AbdulAziz
11. Puan Cecilia I. Robert
Program
Practical Training Program
- same —
Follow-up program inconjunction with the 1981Hanover Fair
Workshop for Trainers inExport & Import Techniques
Internal Auditing
Seminar on "Computer and theProfessional in the Eighties"
Seminar on "The Art ofNegotiating"
- same —
Masters in Business Administration
Practical Training Program inHotel Management
Seminar on Training Techniques
Venue
Manila
— same —
Germany
Bangkok
INTAN, K.L.
Singapore
PDPN,PJ
— same —
U.S.A.
Manila
PhilippinesJapan
Date
18th Jan -18th April
— same -
26th March - 25th April
30th March -10th April
6th - 25th April
8th - l l th April
9th - 10th April
— same —
1st June 1981 -1st June 1983
1st June -31st Aug.
6th -10th Julyllth -24th July
Sponsor
NPC/Peninsular Hotel
— same -
Carl Duisberg Gesellschaft(CDG)
ESCAP (CanadianGovernment)
Jabatan PerkhidmatanAwam
National ProductivityCentre
Kementerian Perdagangan& Perindustrian
- same -
Jabatan PerkhidinatanAwam
NPC/Peninsular Hotel
Asian ProductivityOrganisation
U)
Name
12. En. Lim Yew Chong
1 3. En. Ruslan bin Khatib
14. En. Choong Loo Kong
15. En. Mohd. Haris bin Itam
16. Haji Anuar bin Mahmud
17. En.P. Kandiah
18. Puan Suci Thomas
19. En. Lee Kok Leong
20. Tengku Abd. Nawawi binIsmail
21. En. Francis Anil
22. Puan Cecilia I. Robert
23. Faridah bte Ahmad Din
Program
Management InformationSystems
Skills & Techniques ofTraining
Management Consultancy
Business Feasibility Studyand Management Practices
E.E.C./Asean Seminar onManagement of Transferof Technology
Information Storage &Retrieval System
Workshop on the Developmentand Management of ExportTraining
— same —
Seminarm Industrial Relations |
Training of Trainers
- same -
Venue
Singapore
INTAN, K.L.
England
Manila
Japan
Jakarta
Hy die bad,India.
Geneva
- same —
Japan
Univ. ofMalaya
— same —
Date
27th -31st July
10th -22nd Aug.
31st Aug -25th Sept.
12th Aug- 18th Dec
13th August 1981 -27th March 1982
6th - 26th Sept.
2 1st Sept -27th November
28th Sept - 4th Oct
— same —
29th Oct -16th Dec
7th — 1 1th December
- same -
Sponsor
NJ.C.
Jabatan PerkhidmatanAwam
NJ>.C.
Government ofNetherlands
Colombo Plan
NPC/EEC
Colombo Plan
I.T.C.
I.T.C.
Colombo Plan
Association ofContinuiningEducation Malaysia
— same —
PROMOTION
APPENDIX H5
NO.
1.2.3.4.5.6.7.8.9.
10.11.12.13.14.15.16.17.18.
NAME
Ir. Haji Arshad Haji MarsidiMah Lok AbdullahMahyudin OmarGian Singh SidhuLee Kok LeongFrancis ArulSoo Cheong FuttTong Kai SengTembon Abd. GhaniV. SavanthrapandianChoong Loo KongA.T. SundramAbd. Rahman IbrahimAbdullah JawatiZahariah MokhtarMarzidah Hj. MahmudAzhar IsmailAbd. Rahman Hussin
FORMER POST
Deputy DirectorTraining & Investigating Officer
)>)»«)>»»>»>»««T»
*>
1>
"
Junior Technician Special GredJunior Technician
PRESENT POST
DirectorActing Assistant Director
i>Sn. Training & Investigating Officer
5)
5)
5>
> >
»
It
)>
?»
«
»
»»
»
TechnicianTechnician
DATE OFPROMOTION
1.4.19811.4.19811.4.19811.4.19811.4.19811,4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.4.19811.12.19811.12.1981
Appendix H 6
SENIOR STAFF OF THE CENTREAS AT 31ST DECEMBER, 1981
I. PENGARAH
Ir. Haji Arshad bin Hj.Marsidi,K.M.N.
II. TIMBALAN PENGARAH
1. Ahmad bin Berek, K.M.N.
HI. PENOLONG PENGARAH1. M. Palaniappan
2. Ruslan bin Khatib
3. Lim YewChong
4. Mustapha bin AbdulKadir
D.L.C. Hons. (Prod. Engineering)Dip. I.Q.C. (Netherlands)Dip. Mgmt. Consultancy (W. Germany)C. Eng. MJ. Prod. E. (London)P.E. (Malaysia)
B.A. Hons. (U.M.)Cert, in Education (U.M.)Cert, in Mgmt. Consultancy (India)Cert, in Enterpreneurial Motivation Develop-ment (India)Cert, in Small & Medium Sized IndustriesPromotion (W. Germany)Senior Exec. Devt. Prog. (Harvard BusinessSchool)
B.A. Hons. (U.M.)Cert, in Education (T.T.C.)Cert, in Audio Visual AidsCert, in Mgmt. of Chambers of Commerce &Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)
B.A. (U.M.)Cert, in EducationCert, in Mgmt. Consultancy (India)Dip. in Teachers Training Tourism & HotelMgmt. (Salzburg)
M.Sc. (Otago)Dip. in Consultancy in Small Scale Industry(Philippines)Dip. in Mgmt. Consultancy (W. Germany)Low Cost. Automation (Philippines)Cert, for Senior Mgmt. Consultancy (Japan)
B.A. (U.M.)Cert, in Entrep. Motivation Devt. (India)Cert, in Small & Medium Sized IndustriesPromotion (W. Germany)
45
5. Mansor Hj. Ab.Rahman
6. Yep bin Putih
M. CAM. , Dip. M., M. Inst. M., MABE, MISM.Post. Grad. Dip. Adv. Marketing Management -Distinction (RVB-DELFT)Cert. In Export Promotion - Financing (ITC/UNCTAD/GATT)Cert. In Export Promotion To EEC Countries(EEC/ASEAN)Cert. In Streghtening National Training Insti-tutional OF ASEAN/Trade Fairs & Exhibition(ITC/UNCTAD/GATT)
M. Sc. (Kentucky) B. Econs (U.M.)Cert. In Inter. Workshop for Constructors inExport Promotion (ITC/UNCTAD/GATT)
PEMANGKU PENOLONG PENGARAH
1. Mah Lok Abdullah
2. Mahyudin Hj. Omar
B.E. (U.M.) Cert. Ind. Safety & Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. (Malaysia)
M. Sc. in Hotel & Food Services Mgmt. (U.S.A.)B. Econs. Hons. (U.M.)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev. (Japan)
IV. BAHAGIANPERKHIDMATAN BUMIPUTRA
1. Abdullah bin Hj. Jawati B.A. Hons. (UM) Cert, in EducationDip. in Industrial Mgmt. (Delft)Master in Public Admin.University of Southern California
2. Nik Zainiah bte.Nik Abdul Rahman
3. Mustapha bin Sufaat
4. Aini bte. Idros
5. Mohd. Iskandar binYusoff
6. Apili bin Taib
7. Mohd. Esa bin Ipal
B.A. Hons. (U.M.)Cert. Export Promotion-Marketing Technique(Philippines)
B.A. Hons. (U.M.)Cert. General Mgmt. (W. Germany)
B.A. Hons. (U.S.M.)Programme for Executive Dev. (ITM)Trainer's Course in Entrep. Devt. (Philippines)
B.A. Hons. (U.M.)Cert, in Gen. Mgmt. (I.T.I., Australia)
B. Econs. Hons. (UJrf.)Cert, in Mgmt. Consultancy (Manila)
B.A. (U.M.) Dip. in Education (U.M.)Dip. in Teachers Training-Tourism & Hotel Mgmt.(Salzburg)
46
8. Rabiah bte. Hashim B.A. (U.S.M.)Cert, in Small Industries Information Mgmt.(Manila)
9. Awang bin Musa B.A. Hons (UKM)Cert. Entrepreneurialship Dev. (Manila)
10. T. Abd. Nawawi bin B. Bus. Admin. (Ohio)T. Ismail Dip. in Public Adm. (MARA)
Cert, in Small Ind. Info. Mgmt. (Manila)
11. Zainuddin bin Ahmad B. Econs, (UKM)Cert, in Entrep. Devt. (Manila)
12. Ghazi bin Hj. Zakaria B. Soc. Sc. Hons. (U.S.M.)
13. Jaafar bin Othman B.A. Hons. (U.M.)
14. Shafie bin Hashim B. Econs. Hons. (U.M.)
15. Rusdi bin Mustafa B. Econs (U.M.)
16. Zakaria bin Md. Shariff B. Sc. (U.K.M.)
17. Wan Hassan bin Wan Kadir B. Econs. Hons. (U.M.)
18. Omar bin Othman B. Sc. (U.K.M.)
19. Ahmad Sufian bin B.A. (U.K.M.)Mohd. Nor
20. Abd. Razak bin Omar B. Sc. (UKM)
21. Isa bin Abu £akar B. Sc. (UKM)
22. Nik Mustafa bin Raja B. Sc. (UKM)Salleh
23. Mohd. Amin bin Ahmad B.A. Hons (UKM)Dip. in Education (UKM)
24. Ab. Jalal Bekri bin B. of Econs. Hons.Ibrahim Azmi
25. Rosnani bte Ibrahim B. A. Hons. (UM)
26. Abd. Aziz bin Awang B. Econs. (UM)
27. Zubaidi bin Mohamed B.A. Hons. (UJtf.)
28. Md. Ashari bin Mamat B. Sc. (HBP)
47
29. Rauzah bte. Zainal Abidin
30. Zadiah bte. Zainal
31. Kamaruddin bin Mamat
32. Misran bin Karmin
33. Md.SilmibinHj.Abd. Rahman
34. Rusnah bte. Yusuf
35. Abdul Aziz bin Asnawi
36. Khalid bin Zakaria
37. Puziah bte. Mohd. Dom
38. Nawawi bin Othman
39. Noor Gayah bte. Ahmad
40. Tengku Adli binTengku AbduIIah
41. Mohd. Hanapiah binAbd. Rahman
42. Nik Ali bin Yunus
43. Samaudin bin Rodimon
44. Mohd. Fadzil binHashim
B.Sc.PerniagaanTani (U.P.M.)
B.A. Hons(U.M.)
B. Sc. Perniagaan Tani (U.P.M.)
B.A.Hons(UM)
B.A. Hons.
B.A. Hons (U.M.)
B.A. Hons (U.M.)
B.A. Hons (U.M.)
B. Sc. Perniagaan Tani (U.P.M.)
B.A. (U.M.)
B.A.Hons.(U.M.)
B.A. Hons. (U.M.)
B.A. Hons. (U.M.)
B.A.Hons.(U.M.)
B. Econs. Hons. (U.M.)
B.A. Hons. (U.S.M.)Dip. Pentadbiran Awam (U.M.)
V. BAHAGIAN KEJURUTERAAN PERUSAHAAN
1. V.S.Pandian
2. Sivapalan
3. Ahmedb.Jaffar
M.B.A. (Hawaii)B. Sc. Hons. (UM)Dip. in Education (UM)Cert. Jnd. Standardisation & Quality Control(Japan)Bata Gamma Sigma (Bus. Hons. Society)(U.S.A.)
B. Sc. Hon. Elec. Eng. (Portsmouth)Cert. In Preventive Maintenence (Manila)
Adv. Dip. in Mech. Eng.Dip. in Mech. Eng. (ITM)
48
4. A. Rahimbin Said
5. Tan For Sing
6. Abdullah bin Kassim
7. ChiaYokLin
8. LimTeikHoe
9. WongMunHeng
10. Abu Hassan bin Daud
11. Tan Weng Keang
B. of Eng. (Adriculture) (UPM)
B. Sc. in Mech. Eng. (Stratheldyde)(Scotland)
B. Sc. (U.S.M.)
B.Sc.Hons.(U.M.)
B. Eng. Rons. (U.M.)
B. Sc. Ed. Hons.(U.M.)
B. Kej. Pertanian (U.P.M.)
B. App. Sc. Hons. (U.S.M.)
VI. BAHAGIAN PERKHIDMATAN PERUSAHAAN KECIL
1. P. Kandiah B. Sc. Hons. (USM)A.C.I.S.Cert, in Factory Mgmt.-Small & Medium ScaleIndustry (Japan)
VII. BAHAGIAN PERAKAUNAN PENGURUSAN
A.T. Sundram
Abdul Rahman binIbrahim
3. TeoTen
4. Charles Teh
5. Mohd. Haris bin Itam
6. SheeWahEai
7. LewLeongPoh
M.B.A. (Liverpool)B. Econs.Hons.(UM)Dip. Bus. Studies (Liverpool)Assoc. Member -- Br. Inst. of Mgmt,
B. Econs. (UM)Dip. Mgmt. Consultancy-Small Business (WestGermany)Cert, in Export Promotion(ITC/UNCTAD/GATT)
Assoc. of Cert. Accountants (London)
B. of Commerce University of Western AustraliaAustralian Society of Accountants (ASA)
B.B. Admin (ITM-Ohio U.)Dip. in Buss. Studies (ITM)Mgmt. Consultancy (Phillipines)
The Inst. of Cons. & Mgmt. AccountantsThe Inst. of Data Processing Mgmt.
B.A. (Hons) Business Studies(United Kingdom)
49
VIII. BAHAGIAN JUALAN DAN PEMASARAN
1. Lee Kok Leong
2. R. GokulNaidu
3. MarzidahbteHj.Mahmud
4. Anand Kumar Chand
5. Abd. Wahab binMuhamad
6. Mohd. Shah bin Hj.Mohd Dan
7. Sabari bin Jusoh
8. LeeSawHoon
9. Kuang Tai Chong
10. Fatimah bte Sainuddin
11. Chan Kum Siew
B.Econs.Hons.(UM)Dip. In Marketing (London)A.M. Cost. M. (London)Cert, in Export Promotion (W. Germany)Dip. in Mgmt. Consultancy (W. Germany)
B. A. Hons. (UM)Dip. in EducationDip. in Marketing (London)A.M.Cost.M. (London)Cert, in Export Promotion(OTC/UNCTAD/GATT)
B.A. Hons. (USM)Dip. in Domestic Science/Cert, of Education(IM)Cert, in Export Promotion(ITC/UNCTAD/GATT)
B.A. Econs. Hons. (UM)Dip. in Hotel Mgmt. (Salzburg)Dip. in Marketing (London)A.M. Inst. M. (London)
M.B.A. (Eastern New Mexico) B. Sc. (Syracuse) (U.S.)Cert, in Foreign Investment and TransnationalCorpn. (Bangkok)Cert, in Strengthening National Training Insti-tutional of ASEAN (Manila)Cert, in Marketing Training (Manila)Cert, in Trade Promotion and Exports Promo-tion (ITC/UNCTAD/GATT)
"Drs." (Bandung), IndonesiaCert, in Mgmt. Consultancy (Manila)Cert, in Exports & Import Tech. (Bangkok)
B. Social Sc. (USM)Cert. Gen; Mgmt. I.T.I. (Australia)
B. Social Sc. Hons. (USM)
B. of Econs. (UM)MIM (Inst. of Marketing London)
B. of Bus. Admin.University of Western Michigan (U.S.)
B. Econs. Hons. (UM)
50
IX. BAHAGIAN KEMAJUAN PENGURUSAN
1. Cecilia I. Robert
2. Choong Loo Kong
3. Hassan bin Sulaiman
4. Rizal Zainuddin Putrabin Zainuddin
5. Faridah bte. Ahmad Din
6. GuokEngChai
7. LianLaiPing
8. Wan Lye Yin
9. M. Joseph Paul
10. Othman bin Din
B.A. (Singapura)B. Social Sc. (Scociology) Hon. (Singapura)Dip. in Mgmt. Consultancy (W. Germany)
B.A.Hons.(UM)Cert, in Education (Kirkby)Dip. in Mgmt. Consultancy (W. Germany)Cert, in Skills and Techniques in Training
B.A. Hons. (UKM)Cert, in EducationCert, in Personal Mgmt. (W. Germany)
B.A. Econs. (Otaga)
B. Econs. Hons. (UM)
B. of Social Sc. Hons. (USM)
B. Econs. Hons. (UM)
B. SocialSc.Hons. (U.S.M.)
B. Econs. Hons. (U.M.)Diploma Pendidikan (U.M.)
Ijazah Sarjana Muda Sastera (U.K.M.)LCC Bookeeping (Intermediate) (LondonChamber of Commerce Industry)
X. BAHAGIAN PERHUBUNGAN PERUSAHAAN
1 . Francis H. Arul
2. TongKaiSeng
3. Tembon bin AbdulGhani
4. Zahariah bte. Mokhtar
B.A. Hons (UM)Cert, in Industrial Relations and PersonnelManagement (India)
B.A. (UM)Cert, in EducationDip. in Industrial Relation (The Hague)
B.A. Hons. (UM)Cert, in EducationDip. in Industrial RElation (The Hague)
B.Soc.Sc.(USM)Cert, in Export Promotion (ITC/UNCTAD/GATT)Cert, in Industrial Relations the InternationalTraining Inst. AustraliaCert, in Quantitative Analysis Course, INTAN
5. Chee Mew Leng
6. Abd. Malik binJalamuddin
B. Soc. Sc. Hons. (USM)
B.A. Hons. (UM)
XI. BAHAGIAN PERUSAHAAN PELANCUNGAN
1. Mahyudin bin Hj. Omar
2. Mohd.Nadzri binMohd. Jelas
3. Khalid bin Mat Din
4. Mohd. Jasni bin AbdulAziz
5. Hamdi bin Othman
6. YusoffbinMd.Noh
7. Mokhtar bin Halim
M. Sc. in Hotel & Food Service Mgmt. (USA)B. Econs. Hons. (UM)Dip. in Hotel Mgmt. (Salzburg)Cert, in Small Enterprise Dev. (Japan)
B.A. Hons (UM)Dip. in Hotel Mgmt. (Salzburg)A.M.A.B.E. (U.K.)
B.A. Hons (UM)Dip. in Education (UM)Dip. in Hotel Mgmt. (Salzburg)
B.Sc.(U. of Denver)Dip. in Hotel and Catering Mgmt. (ITM)
B. Soc. Sc. Hond. (USM)Hotel Mgmt. & Catering (Switzerland)
B. Econs. (UM)Hotel Mgmt. & Catering (Switzerland)
B. Sc. Hons. H & S, University of SurveryHigher National Dip. in Hotel & Catering -Institutional Mgmt. Asso.
XII. BAHAGIAN PERUNDINGAN PENGURUSAN
1. Mah Lok Abdullah B.E. (UM)Cert. Ind. Safety a Health (Japan)Dip. Mgmt. Consultancy (W. Germany)P.E. (Malaysia)
XIII. PERICHIDMATAN PENYELIDIKAN PENGURUSANDAN PENERANGAN PERUSAHAANrtisjviiiiyivirtirtTH rc,rt i E,uiyiiw\rN iDAN PENERANGAN PERUSAHAAN
1. R. Sugunarajah B.A. (Singapore)Dip. in Industrial Relation (The Hague)
2. Radha Nair B.A. Hons. (UM)Pegawai Perhubungan Awam
52
3. Suci Thomas
4. A.V. CharlesPegawai Perpustakaan
B.A. (UM)Dip.inMgmt.(MIM)Cert, in Public Ralation (IRRM)Cert, in Information Storage & RetrievalSystems (India)
A.L.A.
XIV. UNIT AUTOMATION KOS RENDAH
1. Goh Swee Seang
2. Othman bin Ismail
XV. SETIAUSAHA
1. Halimah bte. Ali
B.E. Hons. (U.M.)Cert, in LCA & Prod. Mgmt. U. of Philippines
B. Sc. Hons. (Sunderland Polytechnic)(U. Kingdom)Dip. Mechanical Eng. (U.T.M.)Cert, in LCA & Prod. Mgmt. (U. Phil.)
B.A. Hons. (U.M.)Dip. in Public Admin. (U.M.)
XVI. PENOLONG SETIAUSAHA
1. Mohd. Ali bin Mohd. Taib B.B.A. (Ohio)
XVII. AKUNTAN
1. TangWohHoon A.C.I.S., A.A.S.A
XVIII. PEJABAT WILAYAH TIMUR (KUANTAN)
I. Soo Cheong Futt
2.
3.
B.Sc. Hons.(U.M.)I.C.M.A.Dip. in Industrial Eng.REFA (W. Germany)Cert. Ind. Standardisation & Quality Control(Japan)
Mohd. Zaki bin Hamzah B.A. Econs. Hons. (U.M.)Cert, in Mgmt. Consultancy (Manila)
Mohd. Ramli binAbdul Rahman
4. Zakaria bin Awang Ali
5. Azizbinlshak
B.A. Hons. (U.K.M.)Cert, in Mgmt. Consultancy (Manila)
B. Soc. Sc. Hons (U.K.M.)Dip. in Education (U.K.M.)Cert, in General Mgmt. (Australia)
B. Econs. (U.M.)
53
XIX. PEJABAT WILAYAH UTARA (PULAU PINANG)
J. Gian Singh Sidhu M.B.A. (Boston)B. Eng. (U.M.)Dip. I.Q.C. (Netherlands) M.A.U.E.P.E. (Malaysia)
2. Yaakob bin Isa B. Soc. Sc. Hons. (U.S.M.)Cert, in Entrepreneurship Development (Manila)
3. Ismail bin Ab. Razak B. Econs. Hons. (U.K.M.)
XX. PEJABAT WILAYAH SELATAN (JOHOR)
1. M. Palaniappan B.A. Hons. (UM)Cert, in Education (T.T.C.)Cert, in Audio Visual Aids.Cert, in Mgmt. of Chambers of Commerce &Industry (Japan)Dip. in Mgmt. Consultancy (W. Germany)
2. Kassim bin Ahmad B. Econs. (UM)Cert, in Mgmt. Consultancy (W. Germany)
3. Mahbob bin And. Wahab B. Econs. Hons. (UKM)
XXI. PEJABAT WILAYAH SARAWAK - SABAH
1. Ling Tai Nguong M. Sc. in Industrial Psychology (N. Zealand)B. Sc. (N. Zealand) PsychologyDip. in Mgmt. Consultancy (W. Germany)Assoc. Member of InternationalApplied Psychology
2. Fakharuddin bin Mohd B. Sco. Hons. (USM)Said
XXII. PEJABAT CAWANGAN SABAH
1. Hj. Anuar bin Hj. B. Econs. (UKM)Mahmud
2. Abdul Malek bin Saman B. Sc. (UKM)
54
XXIII. PENOLONG PEGAWAIPERPUSTAKAAN
1. Zailan Rose bte. Dip. in Library ScienceHj. Kamaruddin
XXIV. PENOLONG PEGAWAI PERANGKAAN
1. Mohamad Tajudin bin Abdullah
XXV. PEGAWAI KERJA KEWANGAN
1. Ismail bin Hassan
XXVI. PEGAWAI KERJA
1. Musa bin Ibrahim
55
FINANCIAL REPORT
NATIONAL PRODUCTIVITY CENTRE
BALANCE SHEET AS AT 31ST DECEMBER, 1981
1980 ACCUMULATED FUND
984,355
38,2531,022,608
340,0001.571,0002,933,608
Balance as at 1st January 1,022.608Less: Transfer to Vehicle Loan Fund 360,000
Adjustment of Previous YearExpenses 155,056 515,056
Net Surplus
VEHICLE LOAN FUND ... (See NOTE 1)HOUSING LOAN FUND... (See NOTE 2)
507,5521,065,990
1,573,542780,000
1,421,0003,774,542
2,931,509
2,560,075
Represented by:CURRENT ASSETS
13,529309,175
1,381,882200,988
74,5751,5193,448--
944,7931,600
DepositsVehicle LoansHousing LoansDebtorsLess: Provision for Doubtful DebtsAdvance to StaffPrepaymentsAccrued InterestFixed DepositsCash in TransitCash in BankPetty Cash
253,87522,000
Less:CURRENT LIABLITIESSundry CreditorsTraining Fees received in advance
FIXED ASSETS174,705
16,22684,09698,506
LandMotor VehiclesEquipment and MachineFurniture and Fittings
373,5332,933,608
16,958688,836
1,009,317
231,875104,739
4,7595,084
1,050,00011,797
571,1621,800
386,792
3,696,327
386,792
Cost174,70541,888
342,786225,307784,686
AccumulatedDepreciation
33,775183,552102,352319,679
174,7058,113
159,234122,955
3,309,535
465,0073,774,542
™(\r. ElajiArshad bin Haji MarSHi, K M N iDirector,
National Productivity Centre.
Jr. NuUiilvi bin Mai A win)
J Cliiltrnjn.National Prdwicdviiy Cuuncil.
NATIONAL PRODUCTIVITY CENTRE
STATEMENT OF INCOME AND EXPENDITURE FOR THE YEAR ENDED 31ST DECEMBER 1981
1980 INCOME
$
3,128,441
833,20720,13665,335_
24,90345,125-
Grant from Federal GovernmentLess: Transfer to Vehicle Loan FundTraining FeesConsultancyInterest on Housing and Vehicle LoansInterest on Fixed DepositsInterest from BanksMiscellaneous RevenueGain on Sale of Asset
$ $
5,505,85680,000 5,425,856
1,026,374f.. 14,630
64,03035,09138,16563,910
900
4,117,147
2,598,655433,912
10,312102,72685,08885,45742,812
211,87251,884
201,317
29,87910,555
106,74764,84842,830
Less:EXPENDITURE
Salaries and WagesTravel and Transportation of PersonsTransportation of GoodsCommunicationUtilitiesRentPrintingSupplies and MaterialsRepairs and MaintenanceProfessional and Other Services Purchasedand HospitalityRenovation of New Branch OfficeInsurance and IndemnitiesInterest on LoanDepreciationBad DebtsLoss on Disposal of Asset
3,441,563727,981
12,78292,705
133,901211,838
77,027254,83348,030
376,9397,6806,705
122,86087,848
274
6,668,956
4,078,894
38,253
5,602,966
1,065,990
l l r Ha j i Arshad bin Haji MafSMi. K M N lDirector.
N a t i o n a l P r o d u c t i v i i y Centre.
)i. Nawalvi bin Mat Awin)/ Clairman,
National Prowictivity Council.
NOTE TO THE ACCOUNT
NOTE 1
VEHICLE LOAN FUND
Balance as at 1st January, 1981 $ 340,000Receipts from Federal Government 80,000Transfer from Accumulated Fund 360,000
$ 780,000
NOTE 2
HOUSING LOAN FUND
NOTE 3
FIXED ASSETS
Balance as at 1st January, 1981 $1,571,000Repayment to Federal Government 150,000
$1,421,000
Fixed assets do not include the value of Headquaters building and its sitewhich was allocated by the Federal Government because its value has notbeen determined by the Government. Also the transfer of land title to thename of National Productivity Centre has not been effected.
NOTE 4
CONTINGENT LIABILITY
Contingent Liability of $12,780 on account of Harun Salary Arrears for ex.Staff.
REPORT OF THE AUDITOR-GENERAL ON THE ACCOUNTSOF THE NATIONAL PRODUCTIVITY COUNCIL
FOR THE YEAR ENDED 31ST DECEMBER, 1981
The attached Balance Sheet, Statement of Income and Expenditure together withthe Notes thereon have been examined under my direction in accordance with the AuditAct, 1957. All the information and explanations required have been obtained.
In my opinion the Balance Sheet, Statement of Income and Expenditure togetherwith the Notes are properly drawn up so as to show a true and fair view of the financialposition of the National Productivity Council as at 31st December, 1981 and of its tran-sactions for the year ended on that date.
(Tan Chye Biow)b.p. AUDITOR-GENERAL
KUALA LUMPUR,22nd December, 1982.
dicetak oleh USTARA SON BHD Tel: 916413/914952
