SUMMARY

Seasoned business oriented Manager with extensive years of experience in Sales and Partners Management with outstanding interpersonal, communications, negotiation and people management skills. Recent portfolio demonstrated successful operation of the company in achieving its target and

objective of the ICT Solution Business. Previous years were mainly on international dealings (Telecommunication Business and Partnership).

PROFESSIONAL EXPERIENCES

SAHNET SDN BHD / DATATRAL RESOURCES SDN BHD November 2009 – present35-G, Jalan USJ 21/1047630 UEP Subang JayaSelangor Darul Ehsan

Operations Manager

Responsible for the successful operations of the company in providing ICT Solutions to internal customers within the groups as well as external; supervising staff, managing projects and dealing with clients,

Manage the Channel Partner Agreements which entitle the company to be a reseller for providers of networking products and services such as Cisco, HP, DELL, etc.

Overseeing the successful implementation of Network Operation Center (NOC) upgrade for Kolej Yayasan UEM. Contract value of RM80K.

Acquire new business with government agencies. Currently in talking term on IT solutions with Armed Forces, Arkib Negara, Malaysia Airport Berhad. Had successfully set up one of the businesses which is based on fleet tracking, management and monitoring system (AVLS).

Ensure the successful implementation of a total 420 fleet management devices to the sister company owned buses and vendors to be used by Jabatan Latihan Khidmat Negara for Program Latihan Khidmat Negara (PLKN).

Plan, execute sales and marketing activities of the system to potential corporate customers Deal with suppliers to set up the operation center for the company; server, firewall, SQL License,

etc. Assist other sister companies on new business requirements by extending expertise and

knowledge on telecommunications for 4G License Application, Inter-company IT Integration, New Project Proposal, Setting up Maintenance Team for City Bus Manjung Perak (Bas Rakyat 1 Malaysia), etc.

Had successfully managed the deployment of server upgrade for IT Division of Ministry of Foreign Affairs (Kementerian Luar Negeri) and monitored the preventive maintenance exercises throughout the contract period. Value at RM50K

SAHARI MOHD ALINo. 10, Jalan Damai Bakti 5, Alam Damai Cheras

56000 Kuala Lumpur, Malaysia+6019 314 9115 (m) e-mail : sahari.ma@yahoo.com .my

Managed partnership with the technology partner – GT&T Singapore.

DIGITALBRIDGE COMMUNICATIONS PTE LTD January 2008 – October 2009Singapore Land Tower37th Floor, 50 Raffles PlaceSingapore 048623

Business Representative - Malaysia

Represented the Indonesian base company as an International Voice over IP (VoIP) service provider in the region.

Solicited business with Telcos in Malaysia such as Celcom, TM, Maxis, DiGi and Time Telekom. Acquired new market for voice wholesale business for traffic termination into Indonesia and Rest

of the World (ROW).

VOIX GLOBAL SDN BHD June 2005 - December 2007Suites 6A, 11th FloorWing B, Northam Tower57, Jalan Sultan Ahmad Shah10050 PENANG

Manager, Carrier Sales and Business Development

Responsibilities:-

Establised relationship with customers and suppliers to grow the business. Had handled 20 customers and 10 suppliers in this region.

Communicated with all customers and suppliers across the globe to spot opportunities to increase business and profitability as a whole.

Buying and selling of minutes at competitive rates for retail and wholesale voice traffic. Handling a minimum of 50,000 minutes per day or at least 1.5 million minutes a month for the company.

Managed costs per minute and margin per minute and sought ways to grow revenue and margins for the company. Strived for a marginal of at least 5% by continuous negotiation.

Negotiated best margins possible and manage route profitability.Aggressively drive cost reduction from current and new supplier.

Generated new leads and interconnect new leads into routing as fast as possible. Provided daily reports and updates with respect to the new leads. Managed sales contract with customers and suppliers, ensuring proper enclosure.

Monitored customer and supplier voice traffic, and identified areas for improvement and growth. Liaised with Finance, Rate Analyst and Management to ensure all internal process and

procedures are adhered to and approved for new and existing customers/suppliers. Worked with operations and engineering to ensure customer and supplier issues are resolved on

a timely manner and they are growing their voice traffic. Created and implemented plan to grow market share in the assigned region to meet margin, and

revenue goals. Thorough understanding of market dynamics and geographic region knowing how they will affect

the account. In depth knowledge of Account’s business and products along with ability to pro-actively

anticipate Account’s needs. Created a high standard of achievement – always think above and beyond customer

expectations.

Market research and forecasting for additional business opportunities, competitive, intelligence and planning.

Targeted, established and maintained key relationship in all appropriate functions and operational units within the Account. Work cross functionally.

CELCOM (Malaysia) BhdWisma Celcom, Jalan Raja Muda Abdul AzizKuala Lumpur

Head – International Carrier and Wholesale Business April 2002 – June 2005

Reported to the Vice President of Global Business. Lead the department of 15 personnel in day to day operation as well as long term needs and

requirement of the Global and Wholesale Business for Celcom. Headed the group in the preparation of Business Plan, established courses of action and

strategies to accomplish the goal and vision of the Division and company; allocating resources – human, material, financial; defined intermediate goals and contingencies.

Established and maintained strong partnership with international carries such as AT&T, MCI, US Sprint, BT, Teleglobe, DT, SingTel, Telstra, Indosat, Cable and Wireless (C&W), HKTI, Japan Telecom, IDT and KDDI; local carriers like Maxis, TM, DiGi and Time Telekom (TTdotCom); and VoIP players such as Primus, iBasis and XinTel by conducting at least 12 meetings a month.

Negotiated amicable accounting rates (direct or transit) with bilateral partners to minimize cost of sending traffic which resulted savings of RM5 Million or 22% of total outgoing traffic in year 2004.

Maintained high reputation of the company in the industry by participating in all major forums and seminars such as Global Traffic Meeting (GTM), Pacific Telecom Conference (PTC), Communic Asia and Capacity Asia; and preserved high standards in communications at all levels.

Managed the group to conduct cost analysis study (stream management), cost accounting in relations to traffic and facility involved that will also be used in profitability analysis on interconnection and termination.

Effectively managed the group to ensure the optimization of the resources, such as the capacities in submarine cable systems (APC, APCN, TPC-5, M-T) and satellites (INTELSAT) that yield high return.

Studied, evaluated, analyzed and prepared reports / proposals to the management in the decision making process of procuring new hardware/software/support system /IT solution.

Conducted 5-year facility planning with other departments especially Network Group to ensure strategies and goals are in line with the objective of the company. The plan was also used in the submission to GTM and Submarine Cable Systems periodically planning sessions.

Introduced and promoted a revenue stream that is hubbing business to optimize the usage of capacities in submarine cable systems and satellite.

Participated and contributed from time to time in the Regulatory Framework by Telecoms Department under the Ministry of Communications and Multimedia which is now being transformed into Communications and Multimedia Commissions.

Manager – Carrier Services International October 1997 – March 2002

Performed effective stream management responsibilities through relevant activities such as reduction of accounting rates to minimize delivery cost for international telephony services that will ensure sustainable growth and retaining market share of the company.

Established bilateral relationship with carriers like AT&T, MCI, US Sprint, BT, Teleglobe, HKTI, PLDT, etc.

Coordinated the operations with internal parties for technical, marketing, billing and finance requirements.

Convinced the management on the importance of the department in becoming one of the biggest revenue contributions into the company which has resulted into restructuring and enhancing the role of the department into becoming a new division – Global and Wholesale Business.

Encouraged and influenced the higher management to get involved more and participated in major global conferences such as GTM and PTC.

Persuaded the higher management to be the host for functions and bilateral meetings which involved senior executives from international telcos like AT&T, BT, Telstra and Cable & Wireless.

Prepared Business Plan and executed activities based on the plan in meeting the objectives and performed contingency plan whenever required.

TELEKOM MALAYSIA BHDWisma Semantan, Jalan Gelenggang, Damansara HeightKuala Lumpur

Manager, International Carrier Business (ASEAN) May 1994 – Sept. 1997

Executed effective stream management responsibilities through relevant activities such as reduction of accounting rates which include bilateral and transit that will ensure sustainable revenue growth and retaining the maximum market share, market leadership and competitive position of the company.

Established and maintained bilateral relationship with carriers in ASEAN such as SingTel, Indosat, PT Satelindo, Telephone Organization of Thailand (TOT), CAT, PLDT and Jabatan Telekom Brunei.

Prepared Business Plan and executed activities based on the plan in meeting the objectives and performed contingency plan whenever required.

Coordinated working group meetings with carriers and other departments in the company with regard to Marketing, Settlement and Network.

Organized annually held Top Level Bilateral Meeting between TM and SingTel whenever TM became the host in Malaysia and coordinated the requirement for the meeting be held in Singapore. The three days meeting involved the Chairman/CEO and Senior Management of both companies encompassing both interests such Joint Marketing Program, regulatory, facility management and other network requirements.

Coordinated bi-annually held ASEAN Partners Meeting which involved the President/CEO/Chairman and Senior Officials from all ASEAN carriers. Organized the meeting in 1995 in Kuching, Sarawak when TM/Malaysia was the host carrier/country.

Worked closely with Jabatan Telekom Malaysia (JTM) and participated in the periodically held ITU-T Working Group Meetings on Accounting Rates and Tariffs. Organized the meeting when TM was the host for the meeting held in Malaysia in 1994.

Worked closely with JTM and the Ministry and participated in the Working Group Meetings and Senior Official Meetings for the government initiated growth areas, i.e. BIMP-EAGA, IMT-GT and SIJORI.

Represented TM and participated in the periodically held government-to-government meetings which involved telecommunications.

TELEKOM MALAYSIA BHDWisma Telekom, Jalan Pantai Baru

Kuala Lumpur

Assistant Manager, International Carrier Business January 1991 – April 1994

Assisted the manager in executing stream management responsibilities by providing inputs on global trend encompassing political, economy and regulatory situation of foreign carries; gathering relevant data for stream profitability analysis.

Ensured visibility and strong relationship with foreign carriers by performing account management functions and attending the bilateral needs and requirements through correspondences and meetings.

Performed all functions as required in conducting, coordinating meetings with internal and external parties.

EDUCATION

UNIVERSITY OF SOUTH CAROLINA 1985 -1989Columbia, South CarolinaUnited States of America

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (MARKETING)

SEKOLAH DATO ABDUL RAZAK 1979 -1983Seremban, Negeri Sembilan

SIJIL PELAJARAN MALAYSIA (GRADE1)