SME News Jan 2015

Editorial Team

Small Medium Enterprise Development

Bank Malaysia Berhad (49572-H)

Menara SME Bank, Jalan Sultan Ismail

50250 Kuala Lumpur, Malaysia

T: +603 2615 2020 F: +603 2698 1748

www.smebank.com.my

Published by

AdvisorDatuk Mohd Radzif Mohd Yunus

Executive EditorMohamad Sabir Mohamad Sabri

EditorAbdul Latiff Puteh

ContributorsSaripah Radziah Sayed Hamid

Khairil Anuar Abdul Hadi

Cheah Chor Sooi

Norsalwa Zakaria

Sarah Hanis Abdullah Sani

PhotographerWan Badaru Sukry Wan Abdullah

Concept Design & Printing

HNH Media Enterprise (001322305-K)

No. 30-3, Jln USJ 9/5Q

Subang Business Centre

47610 Subang Jaya, Selangor

Telefax: +603 8011 7947

Email: [email protected]

ContentsThe Journey Continues

Gading Kencana Sdn. Bhd.

HSE ResourcesSdn. Bhd.

Advance PactSdn. Bhd.

Industrial Quality ManagementSdn. Bhd.

Amat Sinar Sdn. Bhd.

Zui Xiang F&BSdn. Bhd.

Bulan RestuSdn. Bhd.

JMV Ferry Sevices Sdn. Bhd.

Systematic Aviation ServicesSdn. Bhd.

Bunga Tenaga Sdn. Bhd.

10

04

14

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38

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46

FOREWORDSME Bank is celebrating its 10th anniversary in 2015. Our journey of nurturing and developing the SMEs has been an amazing ride and we are pleased to share with you a few of these success stories. This is just the beginning and there will be more that we will share with you as we strive to deliver the mandate given by the Government in developing the SMEs.

In retrospect, SME Bank began its operations in October 2005 after going through several phases of corporate development. In line with the Governments economic agenda, its mission is to develop SMEs to be the nations engine of growth. In 2013, the name was changed to Small Medium Enterprise Development Bank Malaysia Berhad or SME Bank to reflect its developmental role in financing and nurturing the growth of the SMEs.

SME Bank strives to achieve this goal through better segmentation of financial and non-financial needs of SMEs by industry, stage of growth as well as products and market potentials. In line with the Governments Economic Transformation Programme (ETP), SME Bank concentrates on five sectors of the National Key Economic Area (NKEA) which include oil, gas & energy, education, tourism, wholesale & retail and healthcare.

In financing the SMEs, SME Bank enables the companies to move up the value chain and thus creating a viral effect to the economy. In the development area, SME Bank adopts the hand-holding approach from the entry point to inculcate business acumen

and propel SME businesses to the next level of developments. This is achieved through high impact developmental programme and synergized approach of financial assistance and interventions.

To further strengthen the capacity building of SME entrepreneurs, SME Bank established CEDAR or The Centre for Entrepreneur Development and Research to complement the developmental role of SME Bank with the vision to become a centre of excellence for entrepreneur developmental and transformation.

SME Bank operates through its head office in Kuala Lumpur and 36 enterprise centres located nationwide. In addition to this, SME Bank has established 26 Entrepreneur Premises Complex (EPC) throughout the country for entrepreneurs to operate their businesses. Tenants of EPCs are eligible to receive management and technical improvement trainings, financial and advisory services as well as suitable financing.

Thank you and wassalam.

Datuk Mohd Radzif Mohd YunusGroup Managing DirectorSME Bank

THEJOURNEY

The Prime Minister, YAB Dato Seri Mohd Najib Tun Haji Abdul Razak during his speech said, Against a backdrop of an increasingly competitive environment and uncertain global economic landscape, the small and medium enterprises (SMEs) have continuously demonstrated resilience, perseverance and determination not only to succeed, but to become an important catalyst for Malaysias economic development towards attaining the nations aspiration in becoming a high-income economy in 2020.

This far reaching and significant statement have played a major role in SME Banks journey of developing the SMEs. Supported by the mandate given by the Government, SME Bank has never looked back in its role of providing and nurturing the SMEs toward contributing 44% of the nations GDP come the year 2020.

Our decadelong journey is nothing short of being an extraordinary affair and we are proud to share with you the various milestones that we have recorded along the years and the entrepreneurs who have to-gether with us, grown from strength to strength. Today, these entrepreneurs have become successful icons in their own league.

CONTINUES

The Journey Continues4


The Beginnings

We entered the corporate Malaysia scene as a develop-ment financial institution (DFI) serving the industries and enterprises in 1979 through the establishment of Bank Kemajuan Perusahaan Malaysia Berhad. More specifically, SME Bank came into being in 2005 when Bank Perusahaan Kecil & Sederhana Malaysia Berhad was established as a subsidiary of Bank Pembangunan

Our decadelong journey is nothing short of being an extraordinary affair and we are proud to share with you the various milestones that we have recorded along the years and the entrepreneurs who have together with us, grown from strength to strength. Today, these entrepreneurs have become successful icons in their own league.

dan Infrastruktur Malaysia Berhad. SME Bank be-came a separate entity in 2008 and in 2013, our name was changed to Small Medium Enterprise Develop-ment Bank Malaysia Berhad to clearly reflect our de-velopmental role in nurturing SMEs.

In line with the name change and the desire to create a stronger corporate presence in the market, the SME Bank new logo was introduced in July 2013 to reflect the brands fresh dynamism and global outlook. The new logo competitively positions the brand to lead in the delivery of quality products and services that are specifically designed to assist the growth of our customers. The 15 orange circles in the SME Bank logo represent the 13 states, the Federal Territories of Malaysia and the one bank that exists solely to nurture the advancement of SMEs and its ecosystem. The dark orange circles represent the entrepreneurs who are the Banks customers and the light orange circles represent the Banks human and financial resources. Together, the circles form an arrow signifying the forward and upward thrust of the entire SME sector.

The Transformation

In addition to upgrading our IT system for more effective delivery of our services, SME Bank has undertaken a bold and truly significant step when we made a conscious decision to change our conventional banking platform to a fully Shariah Compliant financial provider through a project called, Project Wisdom. 2015 is a historic year for SME Bank as we fully embrace the concept of Islamic Finance. Our aim of moulding and instilling Islamic values into our banking operations in accordance with the objective of Maqasid Al-Shariah have been well received by the internal staff as well as our customers. Various measures have been taken, which include the widening of Islamic branding product offerings, streamlining human capital capability and embracing value-based Islamic finance in delivering services to our customers. Moving forward, more intensified efforts would be taken to expedite conversion or migration of inherited conventional assets portfolio into Islamic Finance assets.

The Network

Operating in a competitive environment warrants full commitment and efforts in ensuring the customers are at ease in dealing with the Bank. Realizing the importance of reaching out effectively into the market, SME Bank went into auto drive mode of opening, relocating and upgrading the Enterprise Centres. As at to-date, SME Bank has a network of six Regional Centres, 19 Enterprise Centres, four Business Centres and seven Urban Transformation Centres (UTC). The existence of these centres have enabled the Bank to reach a wider market and made its presence felt.

The Engagement

Engaging and getting the trust of entrepreneurs are paramount in our effort to bring their businesses to the next level of development. In addition to this, understanding their needs and offering solutions that are practical are key factors that contribute to our success of nurturing and developing the entrepreneurs.

One important activity that is unique to SME Bank is our Intervention Programme. The aim of this programme is to ensure selected customers can be migrated upward and produce SMEs that can sustain their businesses, thus ensuring a quality portfolio to the Bank. To facilitate this programme, the Bank has established a special committee namely the Intervention & Nurturing Committee (INC) to strategise, lead, facilitate and guide the implementation.

In 2014, 177 customers migrated upward within the six indicators, i.e. delinquent to performing; improve sales & profit; improve risk & score rating; from need to merit;


from BEST to TERAS and local market to export. This achievement is considered significant and has paved the way towards creating more resilient SMEs in the country.

Other engagement activities that are conducted regularly include Customers Open Day, The Biz Talk series, the Senior Management interaction programmes and various participations in trade exhibitions.

The Entrepreneur Premises Programme (EPP)

SME Bank also provides factory space rental, financing, entrepreneurship training, advisory and technical assistance as well as operational improvements under the Entrepreneur Premises Programme (EPP). This programme was created for Bumiputera SMEs that are interested in expanding their businesses and establish their business presence in the market and eventually compete with industries bigger players. Over the years, this programme had successfully produced a total of 106 graduates and its roles in developing SMEs were recognized by the Association of Development Finance in Asia Pacific (ADFIAP) in Kazakhstan (SME category). In 2013, EPP saw factory complexes occupancy rate of 91.8% out of 439 units available throughout Malaysia.

The Nurturing Centre

One major differentiation factor that separates SME Bank with the other commercial banks that offer SME loans or financing facilities was the setting up of our very own Centre for Entrepreneur Development and Research or better known as CEDAR. Established in 2013, the objective of CEDAR is to nurture and help grow the SMEs to become successful and eventually support the national economic agenda.

CEDAR focuses on continuous development of entrepreneurs through its various forms of business intervention services, which include research-based training, business coaching, function-based facilitation and entrepreneur-mentoring.


With CEDAR, the Bank has further strengthened its public image and mandated role in offering beyond-financing services. To date, CEDAR had successfully trained more than 5,000 entrepreneurs at different stages of growth, education-levels, business sizes, urban-rural communities, ethnicity and industries.

The Socially Responsible Organisation

At SME Bank, we understand the importance of nurturing talented young minds to become successful entrepreneurs, thus supporting the Governments Economic Agenda in developing SMEs as an engine of growth. Our very own corporate responsibility initiative, Program Inovasi Usahawan Muda: SME Bank Y-Biz Challenge was crafted to groom and

nurture future entrepreneurs by creating interest in entrepreneurship and providing the opportunity for school students to explore their creativity and innovativeness.

SME Bank was awarded the Plaque of Merit by the Association of Development Financing Institutions in Asia and the Pacific (ADFIAP) during the 2014 ADFIAPs 37th Annual Meeting in Moscow, Russia for this effort. In addition to this, the schools that had participated in the Y-Biz Challenge had won various awards locally and internationally.

For business. For growth. For life.



AWARDS AND ACHIEVEMENTS

Most Preferred Brand in BankingThe BrandLaureate SMEsBestBrand Awards 2012

Website 5-Star RatingMalaysia Government Portals and Websites Assessment (MGPWA)

Sahabat Negara SME Recognition AwardSMI Association of Malaysia

2011

2011

2012

2012

2013

2013 2014

Plaque of Merit Young Entrepreneur Innovation Programme

(Y-Biz Challenge) 2014Association of Development Financing

Institutions in Asia and The Pacific

Gading Kencana Sdn. Bhd. (GKSB) is a renewable energy services company founded in 1998 by electronics engineering graduate, Dato Ir. Muhamad Guntor Mansor Tobeng and Datin Hasnah Awang. GKSB started out small, trading in solar garden lights and solar street lighting. In the early days of the company, they sold in small cash and carry quantities, marketed mainly through newspaper advertisement. GKSB began to reach bigger clients when they participated in exhibitions organised by MAHA, MARA and the Ministry of Rural and Regional Development.

GKSB found the solar energy sector to be a promising field in Malaysia, in fact they believe that the nation can be a hub for solar energy production in Asia. GKSB has viable infrastructure in place to achieve this, particularly a holistic value chain where every component that makes up a solar energy product can be found manufactured locally. The Governments renewable energy initiatives provide further impetus for the players in the industry to shine.

Your Success Our Story

Gading Kencana Sdn. Bhd.10

Gading KencanaSdn. Bhd. (270511-H)

Another major contributing factor that allowed Gading Kencana Sdn. Bhd. to develop into a major player in the industry was the support of SME Bank. SME Bank was the first financial institution to give them real assistance. Through the Banks Tabung Usahawan Siswazah, GKSB received an injection of RM100,000 the extra working capital allowed them to increase their distribution channels, and as a direct result of their bigger operating capacity, they were able to close a sale of RM3 million.

GKSB took advantage of SME Banks many professional courses which helped them to manage their finance and accounts better. As business expanded, SME Bank again came in, this time providing a RM500,000 loan. The increased working capital raised their turnover from RM3 million to RM10 million.





Today, GKSB is a major player in Malaysias solar energy market. GKSB have successfully developed and managed an 8-megawatt solar farm in Malacca. Feeling the responsibility to share their success with the less fortunate, Gading Kencana Sdn. Bhd. collaborated with Northern Corridor Implementation Authority (NCIA) for Suriaku; a project to help the nations lower income group in northern Peninsular Malaysia generate extra income. They have also been breaking into the global market, with presence in Dubai, UAE, Qatar, Yemen, Germany, Algeria, India and the Philippines.

Recognising that a well-trained and committed workforce is essential, the company sends their engineers for training in Germany, India, Korea, Thailand and Australia. Success-based reward policies engender loyalty and diligence. Gading Kencana Sdn. Bhd. is the only energy service company in the nation to be awarded ISO 9000 certification.

Recognition of success is evident from GKSB many awards, the most recent being the prestigious Malaysian SME Enterprise 50 award and the 2013 Frost & Sullivan Entrepreneurial Company of the Year award. With favourable growth conditions, and with the support of institutions such as SME Bank, Gading Kencana Sdn. Bhd. looks set to be a rising star in the regions renewable energy sector.


HSE Resources Sdn. Bhd.14

HSE Resources



A reliable partner is HSE Resources Sdn. Bhd.s (HRSB) trademark in the industry. Established in 2001, the company started in scaffolding training and gradually ventured into the oil, gas and petrochemical business.

Today, with 300 employees, HRSB has expanded into various activities. The ability to effectively diverse its business interests have contributed to HRSBs success. This is evident from the impressive list of subsidiaries that HRSB has established in diversifying its business. To date, HRSB has five subsidiary companies providing various types of services and they are:

HRSB Plant Services Sdn. Bhd. HRSB Hydropower Sdn. Bhd. HRSB Training Sdn. Bhd. HRSB Precision Sdn. Bhd. HRSB Power & Control Sdn. Bhd.

As part of its commitment to deliver superior service, HRSB has since 2012 developing its facilities, equipment and machineries with the full support from SME Bank. HRSB believed that with proper, structured and latest equipment & machineries, it will bring HRSB to a higher level of safety and quality service performance to the clients.

SME Bank first established its business relationship with HRSB in 2007. The Bank provided RM900,000 financing for HRSB to purchase a piece of land and construct their office building. Currently, HRSB has secured a financing of RM28.5 million from SME Bank with the purpose of expanding its business.

Sdn. Bhd.(564407-P)



Helmed by the Managing Director, Tuan Haji Mohd Faizal Mohd Hassim, HRSB fosters a business culture that encapsulates individuality and unconventional thinking. Promoting co-operation and collaboration amongst the employees are key components that contribute to higher productivity and efficiency at HRSB. HRSB practises the concept of Jihad Business where the emphasis on structured business plans take the lead in everything that they do. The ultimate aim is the creation of a better Ummah.

Under the capable hands of Tuan Haji Mohd Faizal and his dedicated team members, HRSB is poised to achieve greater height of success in the future.


Advance Pact Sdn. Bhd.18

Advance Pact Sdn. Bhd.

The field of biomedical engineering is not one for just any enterprising go getter. The industry operates within a highly demanding environment where measurements must be exact and precise and deliveries of services flawless, as the health of patients are at stake. This makes the success of Advance Pact Sdn. Bhd. all the more impressive, for few will have the winning amalgamation of technical ability, courage, perseverance, and finally the all important support from associates and partners to actually thrive.

The company is spearheaded by its Managing Director, Shamsulbahrin Ludin, an engineer trained in the UK who has served in the UK, Pakistan, Japan, and the UAE where he was the CEO of a specialist hospital. It was during his stint in UAE that he saw the opportunities and potential of setting up a company to serve a very specialised set of companies in healthcare.

Advance Pact, established in 1997, has grown into a total healthcare solutions provider to the support industries in healthcare, namely medical planning,

medical equipment planning, and even hospital information technology planning which can be used in the development of specialist hospitals. In addition, the company is also involved in healthcare facilities management services and as well as software development in biomedical engineering.

(412168-V)

Gading KencanaSdn. Bhd.



Gading KencanaSdn. Bhd.



Advance Pact got its first major breakthrough in 2004 when the company won a major contract to provide comprehensive biomedical engineering maintenance services to the government hospitals in Negeri Sembilan, Malacca and Johor. By 2013, the company had built up a staff of 200 mainly in the technical department providing services to 22 government hospitals throughout the southern region of Malaysia.

SME Bank played the role of the agency that supported their financial requirements; in the words of Shamsulbahrin Ludin, the Bank was more akin to a partner. Funding based on Islamic principles afforded the company working capital that was raised at more competitive rates compared to commercial banks. Collateral requirements were easily met, and the company was able to strengthen their financial management.

The momentum the company generated resulted in a RM600 million sub-contract concession in 2012 for the provision of comprehensive healthcare facility management services for the new Islamic International University Malaysias Teaching Hospital in Kuantan, for 21 1/2 years commencing in 2016. The company plans to expand to markets in Asia Pacific, East Asia and the Middle East in the near future and are already making headway in the Middle East where they have set up a representative office in Jeddah.




Industrial Quality Management Sdn. Bhd.22

Industrial Quality Management Sdn. Bhd. (IQM) is the brainchild of Encik Mohd Fitri Md Aris, who has a background in marine engineering, but made up his mind to venture into the world of business on the advice of confidantes. Coming off his stint as an engineer, he found himself in the automobile components industry and found that there was good potential for Bumiputera companies to set up and prosper in the industry. He took the opportunity to start investing in the business, and thus IQM was born in February 1992.

Industrial Quality ManagementSdn. Bhd.(234436-K)



In the companys early days, Encik Mohd Fitri faced numerous challenges support was lacking and he had to put in long hours to get everything done in proper fashion. He also had to get by on personal funds as the commercial banks were asking for three years of financial statements which as a newly-formed company, he was unable to provide. It was only when he found SME Bank that things became easier for his company. The favourable terms and conditions SME Bank was able to offer to IQM made it possible for the company to make its first major move the purchase of its first factory in 1993.

The company first set up in Shah Alam in 1992 to manufacture plastic and metal car components. Over a period of 20 years, the company grew and now has the capacity to design, manufacture and assemble quality plastic and metal components.

From its headquarters in Shah Alam, IQM has added three manufacturing branches in Gurun, Kedah (1996), Tanjung Malim Perak (2007), and its latest plant is in Bukit Beruntung which specialises in ED Coating services. The manufacturing plants are equipped with high-tech plastic injection moulding machineries ranging from 80 to 450 tonnes as well as metal stamping machineries ranging from 25 to 500 tonnes, which collectively functions to design, manufacture and assemble automotive components.

The injection of capital also allowed the company to procure machinery and added working capital, which greatly helped the company. This first loan was paid off within a few years, and in 2000, SME Bank gave them an even bigger loan (which they also easily paid back by 2007). In addition to the financial support, SME Bank was described as easy to work with and IQM held frequent consultations with the Bank to plan for their finances.



IQM Sdn. Bhd. has certainly come a long way. From an annual sales figure of RM500,000 in 1992, the company reported sales of RM100 million for 2012/2013. It is frequently announced as a winner in numerous industry awards, with the latest being the Winner in Best Delivery Performance from Proton in 2010, Overall Improved Vendor Award by Perodua and Winner in Best Deliver Performance Award by Proton in 2009. The company aims to further innovate in design, machinery, technology, materials and techniques to further establish themselves in the industry and become the best plastic & metal component manufacturer in the region.


Amat Sinar Sdn. Bhd.26

This success story came from a light-bulb moment that has since ignited into a shining example of entrepreneurial success. The company founder, Dato Dr. Yuhyi Azizan is a banker who one day decided to venture into the world of business. One of his early enterprises was an eatery in Bangsar serving local favourites such as roti canai and teh tarik.

As destiny would have it, the headquarters of Tenaga Nasional Berhad (TNB) was literally a stones throw distance away, and the eatery was soon to play regular meal time host to TNB staff. As rapport grew between the friendly owner and his patrons, he soon found out about the TNB Bumiputera Vendor Development Programme. In true entrepreneur spirit, he was not to let the opportunity fade away, and was soon on board with TNB as a vendor.

Amat Sinar

Sdn. Bhd.(208891-V)



And thus Amat Sinar Sdn. Bhd. was established in 1990 as a vendor to TNB. Starting as a trading company, they supplied miscellaneous products to TNB, such as furniture and stationeries. Their product range began to consolidate when they started supplying street lighting. Ambition and dedication saw Dato Dr. Yuhyi studying and obtaining a Masters Degree in Lighting this was the kind of drive that led the company towards a technological direction that eventually got them recruited as a vendor to the Governments public utilities and public works under the Vendor Development Programme (Ministry of Finance Department) for manufacturing and supply of street lanterns. Amat Sinar was appointed to be the Panel Supplier for street lighting and all external lighting products.

Determined to produce its own products, the company set up its own factory in Rawang, Selangor to manufacture lighting products. Constant upgrading and a commitment to maintain the quality of their products brought success the company today supplies 70% of the local market demand for the government sector for street lights.

Enjoying a steady growth path since its inception, the company needed capital injection in 2005 to keep up with increasingly rapid growth. After consulting a few financial institutions, the decision to choose SME Bank was an easy one for the company. The company today manufactures all sorts of lighting products in three factories, and is proud of its SIRIM and TNB certification for its products. The company even made international headlines when it received the Star For Quality Award at the International Star Award For Quality 2010 event in Geneva, Switzerland.



The Company continues to acquire a surge in the growth of their business when developing lighting products through its fast factory in Rawang, Selangor. As a result, Amat Sinar Sdn. Bhd. recorded stable growth after receiving a capital injection from SME Bank financing to support the companys expansion plans. Amat Sinar Sdn. Bhd. continues to pursue success when the company was announced as one of the Enterprise 50 award recipients organised by SME Corporation on 14 November 2014.


Zui Xiang F&B Sdn. Bhd.30



The story of Chong Shih Wei is a classic story of a regular guy in the street who creates his own success through hard work and dedication. It all started in 2007 when his close friend, Tan Po Wi presented to him a proposal to start a business together. Both are graduates from Universiti Teknologi Malaysia (UTM), with Shih Wei majoring in Marketing Management. The proposal was to start a franchise outlet of the Pappa Roti bakery chain. Pappa Roti was an up-and-coming brand with more than 400 cafs and kiosks across the globe, and they decided that the risk of going into business was worth the potential payback.

As with all success stories worth telling, challenges and setbacks were aplenty during the early days even before the venture got off the ground, the budding partnership between the two friends had already been broken. Po Wi was forced to withdraw from active participation as a result of strong objection from his family. Shih Wei, having just entered the workforce (initially at a stock broking firm and later in a shipping company) after his graduation, faced the same situation as his family was of the opinion that he was too young to venture into business and pressed him to drop his plans.

Zui Xiang F&BSdn. Bhd. (1021049-P)



Shih Wei was determined to press on despite the negativity from all sides. He had an ally in Po Wi, who continued to give him moral support, and was later to play a critical role in the story. The first major setback came within 12 months, when faced with poor sales, he had to close down the business which was fast draining his finances.

He pinpointed the problem to be poor location, and tried to quickly shift to a more strategic location. As he struggled all alone, with no support from the family and funds running low, the situation looked bleak. Po Wi turned to be his saviour when he offered him a loan to help him through his difficult period. With the injection of cash and renewed vigour, he was able to set up his new place in a newly opened shopping mall.



After coming out from that situation, his business began to thrive. His go-getter attitude resulted in rapid expansion, he now has three branches one in Johor Bahru and two in Batu Pahat. He went to SME Bank looking to raise funding for his expansion plans, and found a team of friendly executives who made it easy for him to approach and seek assistance.

He even got enrolled into a business course that gave him valuable education on accounting, marketing and human resources practices. Looking back, Shih Wei acknowledged the presence of valuable partners as the major contributors to his success, and remains confident going forward of even greater success, with plans for more branches in the region.

Bulan Restu Sdn. Bhd. is the company behind Firstcoach, the luxury coach service that plies the channel between Klang Valley and Singapore. Bulan Restu Sdn. Bhd. is a classic example of a successful company that was built from the ground up. The company actually first started in the late 1950s and it is being managed by the third generation of the Yee family.

In the year 2000, Jason Yee joined the establishment and brought with him an interest and passion to further expand the business, traits he had learned and inherited from his father. Coming in with new vigour and perspective, he wanted to do something different, and decided to build up a luxury coach service. The decision to do this came from his commitment towards providing the best possible experience as well as safety to his passengers.

Bulan Restu


Bulan Restu Sdn. Bhd.34

Sdn. Bhd. (176885-M)

Thus in November 2004, Firstcoach was first introduced as a brand with a new fleet of luxury executive express coaches servicing the route between Malaysia and Singapore, making six to eight trips on a daily basis between the two countries. In 2007, the company had the opportunity to expand and needed to quickly add 15 new buses to its fleet. The company was grateful that SME Bank was able provide the needed financing in a very short time, at a competitive rate, and found the whole process very smooth and straightforward.





Today, the company is positioning itself as a service provider that gives priority to passengers comfort and safety. They spend more money to build safer and stronger buses that are equipped with GPS monitoring, seat belts, and even speed limiters to ensure a safe journey.



Comfort is given top priority, not only during the trip, but even when buying tickets or when waiting to board, with online ticketing as well as exclusive waiting lounges. Each seat in its luxury coaches is equipped with 10-inch touch screen terminals that feature Video-on-Demand. They are even planning to start a loyalty programme to reward their large number of repeat customers. Managed by a group of professionals with vast experiences of more than 30 years in the bus service and related industry, the company is confident of continued success in its quest to become a leading brand in the market.


JMV Ferry Sevices Sdn. Bhd.38

The legendary island of Langkawi is well known not just in Malaysia but internationally as well. And naturally, ensuring easy, efficient and safe transportation will influence the development of Langkawi. This is where, JMV Ferry Services Sdn. Bhd. (JMV) plays its part and directly contributing to the economic growth of the island.JMV Ferry

Services



JMV was established in 2003 and its main activity is providing ferry services from Langkawi-Kuala Kedah, Langkawi-Kuala Perlis, LangkawiSatun (Thailand) and vice versa. These routes are serviced by eight units of ferry that have a combined capacity of ferrying 1,811 passengers. After being in the business for more than 11 years, JMV is now one of the more established passenger ferry operators in Langkawi.

(603234-V)Sdn. Bhd.



As part of its business expansion initiative, JMV also ventured into the hotel industry. In addition to the existing hotel which it is managing now, JMV is currently constructing an adjoining block to increase its room capacity. The new block is expected to be completed in July 2015. It will have 85 rooms, a swimming pool, a function hall, gymnasium, restaurant, spa and recreation center.

SME Bank has been the main financier since 2003. Due to its impressive performance, JMV was nominated to be in the TERAS category in 2014.

Sdn. Bhd. (235827-W)

Systematic Aviation ServicesA leading Bumiputera company in General Aviation, Systematic Aviation Services Sdn. Bhd. (SAS) was incorporated on 11 March 1992 and owned by Encik Ismail Ashaari who has 20 years experience in aircraft industry. SAS has strong management team and qualified manpower to ensure smooth running of the business. SAS operates from the hangar at Sultan Abdul Aziz Shah Airport Subang. In 1996, the company won the tender for maintenance of DCA aircrafts which up till then, were serviced by overseas companies.

The main activities of SAS include providing aircraft parts and equipment, aircraft and helicopter maintenance, aerial spraying, aircraft and helicopter charter, refurbishment and aircraft assembly and training. SAS is also the Independent Representative for Bell aircraft in Malaysia since November 2011 and offer packages for helicopter charter services. In the effort to extend its market reach, SAS has set the target to offer among others, helicopter pilot training programmes, Charter packages to places such Pulau Tioman, Pulau Pangkor, Pulau Pinang and others.


Systematic Aviation Services Sdn. Bhd.42

The business relationship between SAS and SME Bank started with the financing for SAS to purchase one new Bell 429 helicopter from Bell Helicopter Asia (Pte.) Ltd.

SASs revenue is derived from contracts awarded by Malaysia Maritime Enforcement Agency, Department of Civil Aviation, Royal Malaysia Police Air Operation Force, Royal Malaysia Air Force and from the open market. The continuous extension of contracts for aircraft maintenance is a testimony of SAS capabilities and impressive achievements.





SAS is categorized as a TERAS company, and its affiliation with Bell Helicopter Asia (Pte.) Ltd. and being newly registered as a vendor to Petronas speak volume of its credentials. The future is certainly bright for SAS and SME Bank is proud to be an effective business partner to SAS.


Bunga Tenaga Sdn. Bhd.46

Bunga TenagaSdn. Bhd. (246063-H)



Bintulu in Sarawak is fast establishing itself as the new centre of economic growth in East Malaysia. And, the port of Bintulu plays a crucial role in facilitating the movement of goods in addition to road and air transportations.

Among the players who are contributing to the economic growth in the area is Bunga Tenaga Sdn. Bhd. Established in August 1992, Bunga Tenaga Sdn. Bhd. offers chartered vessel services to Bintulu Port Authority since 1996.

Operating with six units of vessels, the revenue generated from their services has been healthy and consistent thus explaining why Bintulu Port Authority has shown full support toward the services provided by Bunga Tenaga Sdn. Bhd.



Bunga Tenaga Sdn. Bhd. is headed by Tuan Haji Adenan Haji Daud, Managing Director and supported by a team of dedicated and committed employees. He practices a simple and effective philosophy in managing the company. He is a firm believer in working as a team and creating a pleasant environment for maximum productivity.

SME Bank involvement with Bunga Tenaga Sdn. Bhd. began in 2006 when the Bank provided financing for the purchased of one unit of the vessel.

SME News Jan 2015

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Transcript of SME News Jan 2015