PERANCANGAN DAN HALA TUJU ICT

SEKTOR AWAM

Norhamimah Binti Ibrahim

Pengarah

Bahagian Pembangunan Strategik & Arkitektur ICT

MAMPU

Seminar eKerajaan 2014

Setiausaha Kerajaan Negeri Pulau Pinang

14 Oktober 2014

KANDUNGAN

LATAR BELAKANG

PERANCANGAN DAN HALA TUJU ICT SEKTOR AWAM

PENCAPAIAN SEMASA

WAY FORWARD

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PROGRAM TRANSFORMASI KERAJAAN

• Transformasi

Kualiti

Perkhidmatan

• Penambahbaikan

Produktiviti

Organisasi

• Penambahbaikan

Perkhidmatan

Kepada

Pelanggan

• Memotivasikan

Pekerja

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SASARAN DIGITAL MALAYSIA 2020

ICT CONTRIBUTION TO GDP

#28

TOP 20

2010/11 2020

World Economic Forum (WEF)

GLOBAL IT REPORT * Among 144 Economies

#16

TOP 10

2011 2020

IMD WORLD COMPETITIVENESS

SCOREBOARD Among 59 Economies

2010 2020

9.8%

17%

Source : ICTSA 2012, GITR 2010-11, IMD 2011

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PELAN STRATEGIK ICT SEKTOR AWAM 2011-2015

Penggunaan ICT secara meluas ke arah

Perkhidmatan Awam yang berfokuskan

rakyat dengan pendekatan Keseluruhan

Kerajaan.

HALA TUJU STRATEGIK

10th Malaysia Plan

(2010-2015)

Government

Transformation

Programme (2010)

Economic

Transformation

Programme (2011)

Public Sector ICT

Strategic Plan

(2011-2015)

Digital Malaysia (2011)

Online Services

Mobile Services & Apps

Shared Services

Digitisation of

Documents

Paperless Government

Initiatives

Integrated Services

Big Data Framework

Mobile Initiatives

Capacity Building

Wireless Accessibility

Social Networking Services

Enterprise Architecture

Open Data Policy &

Framework

Cloud, Mobility, Big

Content

Security & Privacy

Complexity

2010 – 2012

Visioning

2012 – 2015

Service & Content

Improvement

2015 – 2020

Maturity & New

Innovation

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INSIATIF SEKTOR AWAM DALAM

PENYAMPAIAN PERKHIDMATAN

NEW GAME CHANGING

Big Data

1Gov Global

Digital ID

Data Leakage

Protection

2014 ke atas

• Perkakasan Pintar dan BYOD

• Mobiliti

• SMART Government Framework

• Keselamatan & Pematuhan

• Kompetensi (Pembangunan Kapisiti)

• Tadbir Urus Perkhidmatan

• Libat Urus (Crowdsourcing, co-

creation, collaboration)

1GovEA

Open Data

2008-2011 2012-2013

PROGRAM

TRANSFORMASI

INTEGRASI,

KESERAGAMAN &

KOSOLIDASI

• Perkhidmatan Gunasama

• Konsolidasi Infrastruktur

• Teknologi Cloud • MyGSOC • myGRIC

1Gov*Net

• Strategi • Connected

Government • Kompetensi &

Pembangunan Kapisiti

• Tadbir Urus • Aplikasi berasaskan

web • Infrastruktur • Perkhidmatan Dalam

Talian

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INISIATIF SEKTOR AWAM

MELALUI NEXUS OF FORCES

Mobile

Cloud Maklumat

Sosial

Service

Intelligence

myGovernment

Portal

myMesyuarat

1GovEA

mySMS

myMMS

myUSSD

myPay

Mobile apps

Media Sosial

MyEmail

1GovUC

1Gov*Net

PDSA

myGRiC

MTSA

ISMS

MyGSOC

my1LogIn

DDMS

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GOVERNMENT SHARED SERVICES

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PERUBAHAN GLOBALISASI

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The Nexus of Forces Is Driving Innovation in Government

In 2020: Everyone and Everything is Connected to Internet

Information And Noise is Exploding at Exponential Rates

“Big Data” Creates Big Challenges: Volume, Velocity,

Variety, Veracity

Sumber : Gartner

KEARAH SMART GOVERNMENT

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Nexus of Forces

SMART Government

Mobile

Cloud Informati

on

Social

SMART

Government

Ekonomi Berpendapatan Tinggi

Meningkatkan Indeks ICT

Indeks Kesejahteraan

Indeks Ketelusan

SMART GOVERNMENT

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TEKNOLOGI & INFRASTRUKTUR

INOVASI KEWANGAN

LIBAT URUS RAKYAT

KEPIMPINAN

DASAR/ KERANGKA UNDANG-UNDANG

APLIKASI & PENCIPTA

KEUPAYAAN INSTITUSI

PEMBANGUNAN KAPISITI

SMART Government

Social, Mobile, Big Data Analytics, Radical openness, T rust

PERANCANGAN INISIATIF

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SMART GOVERNMENT

Big Data

1Gov Global

Digital ID

Data

Leakage

Protection

2014 ke atas

1. Enterprise Architecture

2. Big Data

3. Open Data 4. Co-creation engagement 5. Service Mobility 6. Trust & Compliance 7. Capacity & Competency

Capability

1GovEA

Open Data

• Perkakasan Pintar dan BYOD

• Mobiliti

• SMART Government Framework

• Keselamatan & Pematuhan

• Kompetensi (Pembangunan

Kapisiti)

• Tadbir Urus Perkhidmatan

• Libat Urus (Crowdsourcing, co-

creation, collaboration)

ENTERPRISE ARCHITECTURE

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1GovEA for the Malaysian Public Sector Agencies

“1GovEA will establish unified enterprise architecture to accelerate public sector service delivery transformation”

1GovEA Vision

Architecture Domains

Business

Data Application Technology

Prin

ciple

s

Bu

ss D

ata

A

pp

Tech

Go

vern

ance

Pro

cess

St

ruct

ure

D

ecis

ion

M

aki

ng

Tools & Repository

Repository Structure

Matrices

Catalogues

Deliverables

Diagrams

Methodology

Initiate Assess Define

Build/Operate Monitor

Gen

eral

Rangka Kerja 1GOVEA

PRICE

WATCH

SENTI

MENT

ANALYST

CRIME

PREVENTIO

N

INFEC TION

DISEASE

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RANGKA KERJA DATA RAYA SEKTOR AWAM

PROJEK RINTIS DATA RAYA SEKTOR AWAM

“....the Communications and Multimedia Ministry with the support of the Malaysian Administrative Modernisation and Management Planning Unit and MDeC will jointly implement four government initiated Big Data Analytics (BDA) pilot projects by 2015 to drive ICT services.”

The 25th MSC Malaysia Implementation Council Meeting 14 November 2013

Source: MDeC

DATA TERBUKA SEKTOR AWAM

• One Stop Centre - Carian setempat data terbuka agensi

• Citizens Engagement – penglibatan rakyat dalam pembangunan perkhidmatan mobile Kerajaan

• Practical Innovation – Penjanamaan inovasi dan ekonomi

• Global Partnership – Penglibatan diperingkat antarabangsa

www.data.gov.my

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PERKHIDMATAN MOBILE

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FAKTOR KEJAYAAN

Perkongsian Maklumat

Merentasi Agensi, melangkau organisasi

eParticipation & Co-creation

Pembangunan platform terbuka

Pembangunan perkhidmatan yang cekap

Pematuhan & Integriti

Perancangan dan pelaksanaan keselamatan

maklumat secara menyeluruh

Penglibatan pelbagai generasi

Norhamimah Binti Ibrahim

hamimah@mampu.gov.my